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JEN Singapore Orchardgateway by Shangri-La

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+185 property photos

JEN Singapore Orchardgateway by Shangri-La

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Room

+15 guest photos

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Light up your inner Zen at the 4-star Jen Singapore Orchardgateway featuring luxurious rooms, infinity pool, and spectacular sky line views. More

  • Property HighlightsProperty Highlights
  • Location & SurroundingsLocation & Surroundings

Amenities

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JEN Singapore Orchardgateway by Shangri-La

Light up your inner Zen at the 4-star Jen Singapore Orchardgateway featuring luxurious rooms, infinity pool, and spectacular sky line views.

Property Highlights

In operation since 2014, the hotel offers a choice of 499 air-conditioned rooms and suites set across 20 floors.

Hop on to the hotel’s complimentary bamboo bicycles to explore the neighbourhood. Amenities for added convenience include concierge, laundry services, dry cleaning, housekeeping, currency exchange, car rental, and Wi-Fi in all areas.

The hotel has 4 dining options, including 2 bars. Local specialities and international dishes are available. 24-hour room service will be delivered by room service robot Jeno.

Nurture your mind and soul with curated wellness classes or take in the panoramic cityscape with a few laps in the rooftop infinity pool.Push yourself to the next level at the 24-hour fitness centre while enjoying skyline views. Indulge yourself with a soothing massage at the poolside cabanas.

The hotel offers free parking for vehicles, and can arrange for rental cars.

The hotel offers stunning views of Singapore’s skyline.

Location & Surroundings

The Singapore-Changi Airport is 18.9 km from the hotel. 

Enjoy easy connectivity within the city with direct access to Somerset MRT station, just 350 m from the hotel.

The hotel is located on Orchard Road, Singapore’s retail heart with up-scale boutiques and popular landmarks like Wheelock Place, Shaw House and Paragon.

Food & Dining

  • Take your pick between local specialities and classic international dishes at Makan@Jen featuring a do-it-yourself salad bar made out of freshly picked vegetables and leaves.
  • Indulge in an afternoon coffee break or unwind over happy-hour drinks with friends or colleagues at Lounge@jen.
  • With an amazing skyline view, sit back and enjoy a cold drink or take a dip in the award-winning rooftop infinity pool at Baywatch@Jen.
  • A-la-carte dishes and bento boxes are available at the on-site On-The-Go deli, where guests can order online. Guest service counter is also available.
  • Guests can enjoy Indian cuisine at The Curry Culture - Cuppage Terrace (800 m), Tandoor (1.2 km), and Yantra (2.5 km).
  • For Chinese cuisine, dine at Tunglok Seafood @ Orchard Central, Mitzo Restaurant & Bar, and Crystal Jade Golden Palace, all within 1 km of the hotel.
  • Thai dishes can be savoured at Som Tam (1 km), Basil Thai Kitchen (1.7km), and Thai Tantric Authentic Thai Cuisine (2.4 km).

Room details and Amenities

  • The hotel offers 499 elegantly designed rooms and suites overlooking the city skyline.
  • Bright and airy guest rooms with amenities like tea and espresso coffee machine, Wi-Fi, IPTV, telephone, iron, and ironing board are available.
  • Deluxe Family Rooms offer 24-hour room service with super comfortable beds, and a 2-seater sofa bed.
  • Club Deluxe Rooms offer king or twin beds with privileges like special check-in/check-out, concierge service, and access to Club Lounge.
  • All rooms are smoke-free.
  • All en-suite bathrooms have a shower and hairdryer.
  • Some bathrooms feature a separate TV.

Activities & Nearby Attractions

  • Enjoy facilities such as wellness sessions and rooftop infinity pool. 
  • Burn extra calories at the on-site fitness centre or go for a ride on Bamboo bicycle through the lively Orchard road.
  • Relax with a massage by the pool-side.
  • Have fun with friends and family at the on-site lounge bars.
  • Popular landmarks, such as Paragon Singapore, Wheelock Place and Shaw House are within 3.5 km of the hotel.
  • Other attractions that can be visited are National Orchid Garden (3.9 km), Gardens by the Bay (5.6 km), and Cloud Forest (6.4 km).
  • Guests can plan day trips to Universal Studios (8.1 km), Sentosa Cove (10.2 km), and Night Safari at Singapore Zoo (19.2 km). 
  • During your stay, shop at 313@Somerset, just 60 m away.
  • For an amazing shopping experience, visit Orchard Central or Ngee Ann City, both within 1 km.
  • Bugis Street Market (2.8 km) and Chinatown Street Market (4.1 km) are popular night markets of Singapore.

Superior Room - 1 King

Fits 2 Adults

  • No meals included
    No meals included
  • Cancellation Icon
    Free Cancellation before ‪18 Jan 01:59 PM‬
    100% Refund
    Non Refundable
    NOW
    18 Jan01:59 PM
    20 Jan01:59 PM
    Check-in

Per Night:

$ 204+ $ 41 taxes & fees
4.3
Excellent(43 RATINGS)

Orchard

Orchard

2.7 km drive to Little India

Change Dates and Guest(s)

Check-in: 2 PM | Check-out: 12 PM

Check-in date
Check-out date
Rooms, Guests

8 Room Types

  • Free Cancellation
  • Breakfast Included

Superior Room - 1 King

(3197 sq.ft (297 sq.mt) | Bedroom 1 - 1 king bed)
  • Telephone
  • Charging Points
  • Hangers
  • Clothes Rack
  • Intercom
  • Work Desk

More Details

RECOMMENDED
Room Only | Free Cancellation
  • No meals included

    No meals included

    • Free Cancellation before ‪18 Jan 01:59 PM‬
    Free Cancellation before ‪18 Jan 01:59 PM‬

    Cancellation Policy

    • Free Cancellation till 18 Jan, 1:59 PM

    • No refund if cancelled after 18 Jan, 2:00 PM

    100% Refund
    Non Refundable
    NOW
    18 Jan01:59 PM
    20 Jan01:59 PM
    Check-in

More Details

$ 204

+$ 41 taxes & fees Per Night

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Breakfast | Free Cancellation
    Free Cancellation before ‪18 Jan 01:59 PM‬
    Free Cancellation before ‪18 Jan 01:59 PM‬

    Cancellation Policy

    • Free Cancellation till 18 Jan, 1:59 PM

    • No refund if cancelled after 18 Jan, 2:00 PM

    100% Refund
    Non Refundable
    NOW
    18 Jan01:59 PM
    20 Jan01:59 PM
    Check-in

More Details

$ 230

+$ 46 taxes & fees Per Night

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Superior City View Room - King

(291 sq.ft (27 sq.mt) | City View | Bedroom 1 - 1 king bed)
This room is bigger than city average
  • Telephone
  • Hangers
  • Chair
  • Clothes Rack
  • Intercom
  • Work Desk

More Details

Room Only | Free Cancellation
  • No meals included

    No meals included

    • Free Cancellation before ‪18 Jan 01:59 PM‬
    Free Cancellation before ‪18 Jan 01:59 PM‬

    Cancellation Policy

    • Free Cancellation till 18 Jan, 1:59 PM

    • No refund if cancelled after 18 Jan, 2:00 PM

    100% Refund
    Non Refundable
    NOW
    18 Jan01:59 PM
    20 Jan01:59 PM
    Check-in

More Details

$ 220

+$ 44 taxes & fees Per Night

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Breakfast | Free Cancellation
    Free Cancellation before ‪18 Jan 01:59 PM‬
    Free Cancellation before ‪18 Jan 01:59 PM‬

    Cancellation Policy

    • Free Cancellation till 18 Jan, 1:59 PM

    • No refund if cancelled after 18 Jan, 2:00 PM

    100% Refund
    Non Refundable
    NOW
    18 Jan01:59 PM
    20 Jan01:59 PM
    Check-in

More Details

$ 246

+$ 49 taxes & fees Per Night

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Superior City View Room - Twin

(291 sq.ft (27 sq.mt) | City View | Bedroom 1 - 2 twin beds)
This room is bigger than city average
  • Telephone
  • Charging Points
  • Hangers
  • Chair
  • Clothes Rack
  • Work Desk

More Details

Room Only | Free Cancellation
  • No meals included

    No meals included

    • Free Cancellation before ‪18 Jan 01:59 PM‬
    Free Cancellation before ‪18 Jan 01:59 PM‬

    Cancellation Policy

    • Free Cancellation till 18 Jan, 1:59 PM

    • No refund if cancelled after 18 Jan, 2:00 PM

    100% Refund
    Non Refundable
    NOW
    18 Jan01:59 PM
    20 Jan01:59 PM
    Check-in

More Details

$ 220

+$ 44 taxes & fees Per Night

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Breakfast | Free Cancellation
    Free Cancellation before ‪18 Jan 01:59 PM‬
    Free Cancellation before ‪18 Jan 01:59 PM‬

    Cancellation Policy

    • Free Cancellation till 18 Jan, 1:59 PM

    • No refund if cancelled after 18 Jan, 2:00 PM

    100% Refund
    Non Refundable
    NOW
    18 Jan01:59 PM
    20 Jan01:59 PM
    Check-in

More Details

$ 246

+$ 49 taxes & fees Per Night

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Deluxe Room - 1 King

(3789 sq.ft (352 sq.mt) | City View | Bedroom 1 - 1 king bed)
  • Telephone
  • Charging Points
  • Hangers
  • Clothes Rack
  • Intercom
  • Work Desk

More Details

Room Only | Free Cancellation
  • No meals included

    No meals included

    • Free Cancellation before ‪18 Jan 01:59 PM‬
    Free Cancellation before ‪18 Jan 01:59 PM‬

    Cancellation Policy

    • Free Cancellation till 18 Jan, 1:59 PM

    • No refund if cancelled after 18 Jan, 2:00 PM

    100% Refund
    Non Refundable
    NOW
    18 Jan01:59 PM
    20 Jan01:59 PM
    Check-in

More Details

$ 243

+$ 48 taxes & fees Per Night

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Breakfast | Free Cancellation
    Free Cancellation before ‪18 Jan 01:59 PM‬
    Free Cancellation before ‪18 Jan 01:59 PM‬

    Cancellation Policy

    • Free Cancellation till 18 Jan, 1:59 PM

    • No refund if cancelled after 18 Jan, 2:00 PM

    100% Refund
    Non Refundable
    NOW
    18 Jan01:59 PM
    20 Jan01:59 PM
    Check-in

More Details

$ 268

+$ 53 taxes & fees Per Night

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Club King

(291 sq.ft (27 sq.mt) | City View | 1 king bed)
This room is bigger than city average
  • Telephone
  • Work Desk
  • Clothes Rack
  • Wooden Floors
  • Cupboards with Locks
  • TV

More Details

Room Only | Free Cancellation
  • No meals included

    No meals included

    • Free Cancellation before ‪18 Jan 01:59 PM‬
    Free Cancellation before ‪18 Jan 01:59 PM‬

    Cancellation Policy

    • Free Cancellation till 18 Jan, 1:59 PM

    • No refund if cancelled after 18 Jan, 2:00 PM

    100% Refund
    Non Refundable
    NOW
    18 Jan01:59 PM
    20 Jan01:59 PM
    Check-in

More Details

$ 268

+$ 53 taxes & fees Per Night

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Club Twin Room

(291 sq.ft (27 sq.mt) | 2 x Single Bed | Bathtub)
This room is bigger than city average
  • Bathtub

More Details

Room Only | Free Cancellation
  • No meals included

    No meals included

    • Free Cancellation before ‪18 Jan 01:59 PM‬
    Free Cancellation before ‪18 Jan 01:59 PM‬

    Cancellation Policy

    • Free Cancellation till 18 Jan, 1:59 PM

    • No refund if cancelled after 18 Jan, 2:00 PM

    100% Refund
    Non Refundable
    NOW
    18 Jan01:59 PM
    20 Jan01:59 PM
    Check-in

More Details

$ 268

+$ 53 taxes & fees Per Night

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Club Deluxe King

(King Bed)
  • Chair
  • Intercom
  • Charging Points
  • Hangers
  • Safe
  • Cupboards with Locks

More Details

Room Only | Free Cancellation
  • No meals included

    No meals included

    • Free Cancellation before ‪18 Jan 01:59 PM‬
    Free Cancellation before ‪18 Jan 01:59 PM‬

    Cancellation Policy

    • Free Cancellation till 18 Jan, 1:59 PM

    • No refund if cancelled after 18 Jan, 2:00 PM

    100% Refund
    Non Refundable
    NOW
    18 Jan01:59 PM
    20 Jan01:59 PM
    Check-in

More Details

$ 298

+$ 59 taxes & fees Per Night

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Panorama Club King

(592 sq.ft (55 sq.mt) | City View | King Bed)
This room is bigger than city average
  • Charging Points
  • Hangers
  • Chair
  • Intercom
  • Work Desk
  • Blackout Curtains

More Details

Room Only | Free Cancellation
  • No meals included

    No meals included

    • Free Cancellation before ‪18 Jan 01:59 PM‬
    Free Cancellation before ‪18 Jan 01:59 PM‬

    Cancellation Policy

    • Free Cancellation till 18 Jan, 1:59 PM

    • No refund if cancelled after 18 Jan, 2:00 PM

    100% Refund
    Non Refundable
    NOW
    18 Jan01:59 PM
    20 Jan01:59 PM
    Check-in

More Details

$ 450

+$ 90 taxes & fees Per Night

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JEN Singapore Orchardgateway by Shangri-La Location

Property Rules at JEN Singapore Orchardgateway by Shangri-La

Check-in: 2 PM Check-out: 12 PM

Languages Spoken by Staff Hindi, English, Korean, Malay and Japanese

  • Please check detailed rules while reviewing your booking
  • Cribs and Extra beds
  • Breakfast Charges

JEN Singapore Orchardgateway by Shangri-La Photos by Guests

  • Outdoors IMAGE by Asheesh Bathla
  • Outdoors IMAGE by Naveen Pachisia
  • Outdoors IMAGE by Sakshi Shakya
  • Outdoors IMAGE by Sakshi Shakya
  • +11 Guest Photos
    Outdoors IMAGE by Sakshi Shakya

User Rating & Reviews

  • everyone
  • couple
  • family
  • solo
4.3
Excellent

43 Ratings, 25 Reviews

excellent
58%
very good
21%
average
16%
poor
2%
bad
2%

Last 10 Customer Ratings (Latest First)

  • 4
  • 5
  • 4
  • 5
  • 5
  • 5
  • 3
  • 5
  • 3
  • 5

Rating Categories

  • Hospitality4.4
  • Facilities4.6
  • Room4.6
  • Cleanliness4.7
  • Value For Money4.3
icon
We are using generative AI to show you summarised user review

Traveller Impressions

Powered by Generative AI using recent user reviews

This property is located in the heart of Singapore, right above the Somerset MRT station and connected to two great malls. Guests loved the convenience of having plenty of food options nearby. The rooms are clean, cozy, and spacious enough to keep your luggage and still walk around. The rooftop pool offers stunning views of the city. The staff is friendly and prompt in their service. However, some guests faced issues with the bathroom design and the wait time for check-in. Overall, a great property for a comfortable stay in Singapore.

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Planning to Book JEN Singapore Orchardgateway by Shangri-La ? Get inspired by Popular Reviews

Superb hotel on Orchard Road

Kunal Sikka

4

Superb JEN Singapore Orchardgateway by Shangri-La in the middle of all the action of Orchard Road. Very modern and chic yet functional. Stunning rooftop with a lovely pool and panoramic views of downtown Singapore. Room size as advertised but very comfortable and the utilisation of space is excellent. Club lounge was great too including the breakfast there and in the main restaurant.

Jeno (service bot) was a fun addition to the staff

Devina Deshpande

5

Location can't get better! Practically on top of the Somerset MRT station, and connected to two great malls. Short walking distance from tons of restaurants and shopping spots. Amazing rooftop pool and spacious rooms! Would definitely stay here again.

Excellent Stay

Kalpana Vaka

5

Breakfast is good. All varieties of food is available. Friendly staff. I am totally impressed with the JEN Singapore Orchardgateway by Shangri-La. I will definitely choose this JEN Singapore Orchardgateway by Shangri-La, when I go to Singapore again. Everything was perfect.

Great place to stay

Mitali Kulkarni

5

Great location, great pool, amazing breakfast. Our check-in was delayed by two hours as the JEN Singapore Orchardgateway by Shangri-La room was not ready but we were compensated with a late check-out. Thanks for the balloon and cake for my husband on his birthday.

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More info About JEN Singapore Orchardgateway by Shangri-La

Frequently Asked Questions While Booking JEN Singapore Orchardgateway by Shangri-La

Q: ✅ What are the top USPs of JEN Singapore Orchardgateway by Shangri-La?

A: Top USPs of JEN Singapore Orchardgateway by Shangri-La are : This is handpicked hotel having awesome rooms with great service topped with our 24x7 hotline support. Book JEN Singapore Orchardgateway by Shangri-La Now.

Q: What do we mean by ‘Book Now Pay Later’?

A: Reserve your hotel at AED 1 and pay the remaining amount during or after the stay. So #BreakTheBookingRoutine now and book your stay hassle-free.

Q: ✅ What is the check-in and check-out time at JEN Singapore Orchardgateway by Shangri-La? Is early check-in and late check-out available?

A: The standard check-in and check-out time at JEN Singapore Orchardgateway by Shangri-La is 2 PM and 12 PM, respectively. You can request the property for early check-in or late check-out by directly reaching out to the property. Please note that early check-in and late check-out are subject to availability; hence, the property might not always be able to fulfil your request.View More Here

Q: ✅ What are the most popular attractions near JEN Singapore Orchardgateway by Shangri-La?

A: Most popular and must visit places are :
  1. Somerset MRT Station (0.0 km)
  2. Orchard Road (0.4 km)
View All attractions NearBy

Q: Where is JEN Singapore Orchardgateway by Shangri-La located? How far JEN Singapore Orchardgateway by Shangri-La is from the city centre or popular landmarks?

A: JEN Singapore Orchardgateway by Shangri-La is located in Singapore. Travelling from JEN Singapore Orchardgateway by Shangri-La is hassle-free since the property is well-connected to popular areas of the city. The bustling city centre lies at a suitable distance from the JEN Singapore Orchardgateway by Shangri-La. The city’s popular landmarks and most sought-after spots like
  1. Somerset MRT Station (0.0 km)
  2. Orchard Road (0.4 km)
are all well connected from JEN Singapore Orchardgateway by Shangri-La. The JEN Singapore Orchardgateway by Shangri-La convenient location makes it an ideal stay option for both leisure and business travellers. Book this Hotel Now.