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You are booking hotel for more than 30 days

Review Of Novotel Zurich City West0123401234

Zurich West, Zurich and Greater Zurich Area | 3.0 km drive to Swiss National Museum

    User Ratings & Reviews

    Important information that you need to know before you book!

    • All
    • COUPLE
    • FAMILY
    • BUSINESS
    • GROUP
    4.1

    Very Good

    32 User Reviews and 87 Ratings

    Location4.3

    Room4.2

    Food3.8

    Amenities4.1

    Hospitality3.6

    Cleanliness3.9

    Sort By:

    Guest Reviews

    Excellent Stay

    Rated 5.0 by MILAN MOHANTY . Family Traveller . Dec 15, 2024

    The room is cozy and the staffs are excellent. It’s not far away from city centre. It was everything within 2-3 kms

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    Terrible Stay

    Rated 1.0 by Kolli Madhu Kiran Reddy . Oct 07, 2024

    Hotel does not have fresh air and the air conditioning is centrally controlled and we can’t control temp from the room beyond few degrees. People who have issue with air circulation necessities must avoid this hotel as you will feel giddy with low oxygen levels. Added to this the smell of the toilets reach the corridors and you won’t be able to stand for a second. When complained staff told us that one of the guest opened his room door along with rest room door. Novotels elsewhere are far superior to this one. No

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    Terrible Stay

    Rated 1.0 by suresh arumilli . Family Traveller . Sep 29, 2024

    Could. Not travel due to medical emergency to my father and critical hospitalization. Sent email to consider the case for refund. Not even considered the medical emergency case for providing the credit option at the least. No empathy at all to the hotel management.

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    Perfect stay!

    Rated 5.0 by Himanshu Bajwa . Family Traveller . Sep 18, 2024

    Well connected to public transport, breakfast spread is good, staff is helpful. Bar is amazing. Food is awesome. Chicken burger was fab!

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    Excellent Stay

    Rated 5.0 by Janarthanan Raji . Family Traveller . Sep 10, 2024

    Location is 10 to 15 minutes away from zurich hb central station. Well connected with tram. Tram available more frequently. Breakfast and hospitality is good.

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    Denied refund despite medical reasons

    Rated 1.0 by Dhanya Tharavanat . Family Traveller . Aug 07, 2024

    My experience was terrible from novotel management. There was cancellation refunds request. Despite sharing all medical records, novotel denied request stating the booking was done through a third party, which is make my trip. When approached make my trip team, they asked directly contact novotel and they were incapable of getting the refund.

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    Excellent Stay

    Rated 5.0 by Ruchi gaba . Family Traveller . Jun 28, 2024

    It was amazing! staff was so helpful and cooperative. I always stay at novotel properties wherever i go. Yet to stay at other cities in switzerland. Will book novotel at all the destinations

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    Terrible Stay

    Rated 1.0 by Mayank Gandhi . Jun 12, 2024

    The novotel hotel did not have us registered. We had to take another hotel

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    excellent

    Rated 5.0 by Gaurav Bhansali . Family Traveller . May 22, 2024

    Nice hotel with good facilities clean room nice breakfast……………. Overall good stay near to tram station

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    Amazing hotel and locality

    Rated 5.0 by Teerath Das . Business Traveller . Jan 06, 2024

    I was travel-ling fir-at time in zurich but trust me this hotel is like home amazing staff amazing food veary near to railway station and tram station loved staying

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    Pleasant sta

    Rated 5.0 by Manak Budhiraja . Family Traveller . Jan 02, 2024

    Very pleasant stay at this hotel. Located centrally, very easy to reach. Clean rooms and smiling staff will make your stay more comfortable

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    Best stayy!

    Rated 5.0 by Himanshi Rajani . Family Traveller . Oct 29, 2023

    My stay was very nice. The location of hotel is very good. The tram station is nearby so its easy to travel anywhere. Also the staff of the hotel is very helpful and nice. Enjoyed my stay at the hotel. Would recommend this to everyone.

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    Clean

    Rated 4.0 by Amish Mehta . Family Traveller . Sep 15, 2023

    Waa good bience was good staff was very good and helpfully to us really application

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    Enjoyable experience

    Rated 4.0 by Rajni Bothra . Family Traveller . Aug 23, 2023

    Great breakfast. Well maintained rooms. Chill staff. Hygienic elmer’s (usable. Great interior design

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    Location

    Rated 5.0 by Murali Krishnan Bagavath Ram . Family Traveller . Jul 13, 2023

    Good location, next to tram station & food was also of good quality. Cleanliness at its best, staffs were pleasant & welcoming.

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    Good stay

    Rated 4.0 by VISHAL KARNAN GEETHA MUTHU . Family Traveller . Jun 18, 2023

    Felt comfortable when i been in this hotel. Staffs are kind and helpful with all guest. Location is also like safe

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    Excellent Stay

    Rated 5.0 by Ankit Sutar . Jun 01, 2023

    Stay was awesome as always staff was very helpful

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    Average experience at Novotel Zurich

    Rated 3.0 by Hardik Jani . Couple Traveller . Dec 31, 2019

    The experience was average as the hotel is not as per the Novotel standard. Room size is average and room service is also average. I stayed for three nights and breakfast was same everyday, no change at all.

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    Excellent Stay

    Rated 5.0 by PRAGATI GARG . Family Traveller . Dec 28, 2019

    Location is ok but breakfast was not having much variety specially for Indians and for vegetarians.

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    Good choice

    Rated 5.0 by Hemanth koneru . Couple Traveller . Dec 25, 2019

    Located close to tram Station and close to City center

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