I booked the hotel on the same day of arrival. The owner waited me and sent me many WhatsApp messages before I arrived with instructions.
The hotel is very clean and quiet, close to the ship dock .
Do not forget to ask the owner for discount tickets for local tourist activities.
For the money, absolutely superb, clean room, great shower and aircon, I personally liked the lack of windows as well as made sleeping easier. 10/10 would recommend again and lady at reception was lovely
steve.partnerOct 29, 2023 Wendy (莊孟芸) was extraordinarily friendly and helpful! Location fantastic: close to pier, transportation. Discounts for boats. Great food and loved the breakfast at this B&B. She has wonderful locally harvested tea available to taste and sell.
Definitely coming back here.
Room was beautiful, clean, modern, and big. Location was great steps from the bus station, 7-11's, Star bucks, local restaurants and 2 min walk to Sun Moon Lake Shuishe Wharf. In the evening I visited the Ita Tho night market on the other side of the lake, and was stranded on that side because bus and ferry stop running and Uber and taxi was unavailable during the later hours. Wendy the owner, saved us and arranged a taxi back to the the hotel on the Shuishe side, I am very grateful. I would definitely stay again.
Amazing place! Absolutely would stay here again! Great service and great location.
david.partnerJul 18, 2023 Neat small guest house associated with Tea House business. A bit hard to spot on street and no parking at site (free in small walking distance--uphill). Good rooms. Note this is not a B&B, but "bed only", as accommodations only, no meal service. I would definitely return.
Small boutique hotel. Nice staff and you got to sample some tea. Wendy spoke a little bit of English which helped. Room was clean and small but it works well.
The owners are very kind and helpful. My room was super clean . I highly recommend staying here and visiting the Sun Moon Lake .
satyajit.familyDec 30, 2022 Very nice location. Friendly environment. Clean hotel. Enough room for families. Walking distance to everything.Very good experience.
Super convenient location. Located right across the main bus stop. The room was lovely and equipped with a great bathroom as well as a big TV with endless channels. Everything looked brand new. Customer service was beyond expectations, the hostess was super helpful with literally everything. The attention to details is truly impressive. Would definitely stay here again!
angela.familyMar 01, 2020 really love this cosy and nice hotel room. the bed is great and the whole environment is good. Sun moon lake has nothing much at night but this room makes it a relaxing place to chill in. many tv channels on its internet tv
heeseon.familyJan 22, 2020 It is very modern, spacy and clean. The owner was very kind. Location is right by bus station and convenient. I truely recommend this acomodation and I want to stay there again in future.
verified t.partnerJan 04, 2020 Good location next to the sunmoonlake bus stop, the owners were very hospitable and helpful!
Served us tea after a long day which is very comforting . Rooms are clean and nice
verified t.partnerNov 05, 2019 Crawling distance from Shuishe Visitor Centre. Upon arrival Wendy greeted us with her warm welcome and tea. She was very hospitable. Wendy allowed us to store our luggage for a night when we were at Yushan. Look no further if you want a top place to stay near Shuishe Visitor Centre.
Key note: there’s free bike rental promoted by Taiwan tourism board till the end of the year.
Lovely property; extremely friendly/helpful staff
Booked a big room - 3-storeys. 2 double mattresses (not "bed", just mattress on the floor) on the ground floor, another 2 on the 2nd floor, and a couch/tv/bathroom/toilet on the 3rd floor. Interior was clean and well-maintained. Location was also within convenient walking distance (5-10 minutes) to the ferry terminal. Plenty of eateries near the property. Slightly pricey, but likely contributed by the fact that we stayed during the SunMoonLake marathon weekend. Overall very happy with our stay and definitely good value for a big group (equivalent multi-room bookings at commercial hotels at SunMoonLake would be much more expensive).
verified t.partnerSep 30, 2019 Feel like home, nice and clean. Staff is very friendly and helpful.
Very happy and helpful staff. Despite typhoon was coming to that area, they took care of us and gave us proper advise on what to do and what should we avoid.
Excellent room, very big, quiet and well maintained
In our trip to Taiwan was the best hotel. Extremely nice people, they helped us with the money exchange , the room was so comfortable, quiet and very clean. The staff was simply amazing and smiling at all time.
A wonderful place to stay!! Very friendly and accommodating. Building and rooms are very clean. Excellent spot for access to activities in the area.
The host is a very pleasant and helpful lady. We were greeted with tea and tidbits. She spared no effort in providing you with the local knowledge and recommendations. She even walked us to the bus terminal to help us book the bus tickets for the lake excursion and the intercity bus to Taipei. The wifi is good, the room is clean and spacious. There is even space for a couch. There are complimentary toiletries and drinking water and there is a dehumidifier in the bathroom to dry the clothes. The free breakfast is redeemed at an eatery across the 7 eleven. The lobby is actually a quaint tea shop. Location is good as it is near the intercity bus depot and within walking distance to the harbour for the cruise. It is surrounded by lots of affordable good restaurants. Only drawback is there isn't any window, so ventilation might be a tad of a problem,
