There is no lift to reception. I was expecting somewhere really nice as its 4 star hotel, but very small area, small rooms with no service at all. The refrigerator was empty only a bottle of water. No table and chair to use. We had our tea on our beds.
Not comfortable at all.
The electricity was on and off on a generator for the duration of the trip. once during breakfast and the next 2/3 hours it tripped around 50/60 times. i think whilst we were in the hotel it tripped around 500 times. generator would remained on overnight and could be heard through out the night. Totally ruined our experience in Istanbul. other hotels in the area were not affected. we had 3 rooms in the end. I want some sort of refund.
patricia.partnerMar 19, 2024 Fantastic Service, central location, comfortable and clean rooms and excellent breakfast.
All staff - especially Azad - were great. Breakfast was a great affair with one of the cooks making delicious filled flat bread in front of us each morning! Air conditioning worked - but had to call reception for them to turn it on centrally each time.
payal p.partnerOct 24, 2023 It was a Very Good Hotel to stay if you are traveling Istanbul. Hotel location was good. You will find so many good places to explore by walk from hotel. Also staff was so good and helpful. Apartment from that Breakfast was also Fine.I strongly recommend this hotel. Very Comfortable and Comfy place to stay in Istanbul.⭐️⭐️⭐️⭐️⭐️
Enjoyed my time at Zagreb hotel
Amazing stay, grand bazaar, near Egyptian bazaar
mahmoud.family_with_childrenSep 13, 2023 Excellent services and location, the staff was very helpful and i highly recommend this Hotel
danyal.familyJun 28, 2023 It was terrible experience. The receptionist Mr. Azad behaved very bad he snatched our personal items including mobile phones, laptops, and other presents. These people even don't know how to treat foreigners in Turkey. Zagreb hotel staff is really bad they don't have manners their attitude shows foreigners are slave in their country. On more thing, during midnight, all receptionist's attacked us with knife in our room 509 & 511 we somehow rescued ourself and left this hotel. I will never recommend any one to book this hotel as this is unsafe. Thanks.
I found the place quite basic for the price l paid £519 from the 6th June to 11th WiFi poor. Had to pay for water each day to drink. Breakfast was quite poor nothing either English or continental. It was basically breakfast only no other food that you could buy even though there was a cafe apart from hot and cold drink
No English television every station foreign bored to tears in my room.
Tried to listen to the radio in my room on my phone but because the WiFi was so poor it kept cutting out.
Would l stay here again no.
Nice hotel
constantin e.Mar 12, 2023 Nice hotel, very good location, diverse breakfast, relaxed atmosphere.
sabrina.familyMar 07, 2023 Stayed here with my mother after relocating from a different hotel and honestly the experience was everything. Staff were super friendly and attention especially the cleaning lady and Younus the doorman who always ran to help us with our bags! I felt looked after always and safe. We didn’t get a chance to try the hammam which is the only let down as we missed the staff due to timings however would honestly recommend this hotel! Great rooms and very easy to get around the shops and access to tram station! Thanks Hotel Zagreb!
Very good location, close to everything, rich and diverse breakfast. Good price!!!
The rooms are much smaller (actually too small) than shown on photos, everyday guests had to wait to get a breakfast table, breakfast was always the same but sufficient if you came esrly
I loved everything the staff working Over there is easy going and friendly.
caroline.friendsNov 04, 2022 Staff very rude and not welcoming at all
As for the hotel bathrooms not clean at all even all broke shower sanitary doesn’t exist difficulty to have shower
One world is not even wirrh to 1 star hotel that bad was
taghrid.familyOct 09, 2022 The location is very good, the staff are nice but ghe rooms are terribly small and uncomfortable. The breakfast is poor and not fresh. Overall it’s not a comfortable stay
Great staff, excellent accommodations, good food
Outstanding package offered by hotel. Staff was incredibly courteous and helpful will all requests. Breakfast was above average and well organized. Spa, sauna and swimming pool exceeded expectations. Great location for shopping, exploring historic areas and markets plus close to tram and metro. For the price, a great bargain and will definitely return.
latifa.familyMay 31, 2022 The hotel is in great location, rooms are clean, the staff are amazing and helpful, we had great time no problem whatsoever, the only thing that should be looked at is the breakfast it needs to be changed, not much to choose, rather than that everything is great and lovely, big thanks to the house keeper she is very nice and friendly. 👍👍👍❤️❤️❤️
