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You are booking hotel for more than 30 days

Review Of Crown Palace Hotel0123401234

Al Rashidiya 1, Ajman

    User Ratings & Reviews

    Important information that you need to know before you book!

    • All
    • COUPLE
    • FAMILY
    • BUSINESS
    • SOLO
    3.0

    Good

    62 User Reviews and 255 Ratings

    Location2.4

    Cleanliness2.9

    Value for Money1.5

    Amenities2.5

    Child friendliness2.3

    Sort By:

    Guest Reviews

    Not satisfied

    Rated 2.0 by Jibu Babu Abraham . Couple Traveller . Dec 24, 2024

    Rooms are very dirty and not maintained washroom was not good, was stains in bedsheets. Most of the employees are unprofessional as they minding their business when guest was standing and some employees eating food in the main lobby area and talking with the guests better they can take brake for eating, i have lot more to say as myself a hotelier more than 10 years of experience in different brands i hope this review will take as positive and try to improve standards

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    Poor Stay

    Rated 2.0 by Mohamed Mansour . Dec 22, 2024

    Service very bad, sunk leaking

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    Awesome verry good i like it

    Rated 5.0 by Mishon Poudel . Couple Traveller . Dec 17, 2024

    Very good good service nice truly safety good response

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    Average Stay

    Rated 3.0 by Subin MM . Dec 06, 2024

    The stay is ok, but for the amount we paid it is not that much worth, the rooms are ancient,

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    Never recommend to other

    Rated 1.0 by Nitin Sharma . Family Traveller . Nov 30, 2024

    Very bad condition of room. No coordination by staff regarding room facility and luggage droping and picking up services and no hygiene at the room.

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    Terrible Stay

    Rated 1.0 by Ahmed Al Shemary . Nov 19, 2024

    I had very very very bad experience, a lot of bugs, toilet damage, bed is dirty i could not stay till morning i left at 5-6am not really good experience that’s terrible

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    Terrible Stay

    Rated 1.0 by Arsalan Khan . Solo Traveller . Nov 18, 2024

    1. On check-in the room floor was full of water. 2. Bathroom door without latch/lock, they made me to use it with fully open door. 3. They didn't not allowed to change the room, and started repairing work while i went sleeping using hammer, drilling etc. 4. At last i decided earlier check-out, and i gave reasons why i am doing this then started giving me offers which i denied to go with it. Conclusion: vary poor service and worst room quality.

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    Poor Stay

    Rated 2.0 by mohamed Hamadeh . Nov 17, 2024

    Bad hotel

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    Poor Stay

    Rated 2.0 by Dena Yousef . Nov 06, 2024

    Very very bad

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    Unpleasant stay

    Rated 2.0 by Ahmed Mohamednoor . Couple Traveller . Nov 03, 2024

    Location is good but service is poor the room is smelly. Telephone is dead. Room for two adults but only one towel in the bathroom. There’s a kettle with tea coffee and sugar but no cups even disposable.

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    Worst ever hotel dealt with in uae over the last 40 years

    Rated 2.0 by Ahmed Mohamednoor . Couple Traveller . Nov 02, 2024

    Unpleasant stay, why ? due to crowded situation they changed the required booked room to another place which was smelly only one towel for two adults, a kettle without cups, dead telephone. R receptionist informed evening time promised to fix but until morning no action.

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    Poor Stay

    Rated 2.0 by sheela Thankappan . Oct 30, 2024

    No hygiene. Poor house keeping service and no cleanness

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    Poor Stay

    Rated 2.0 by Jayaraj Jayavikraman Nair . Oct 26, 2024

    No housekeeping, dirty swimming pool and poor atmosphere

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    Terrible Stay

    Rated 1.0 by Baraah Haririi . Oct 23, 2024

    I have made the booking around 11 pm for same night. Rooms was shown available so i booked using the makemytrip trip app. However, when i went to the hotel they told we don’t have room available. I don’t know how come this happen. Then, they told we have one room but you have to see as we are not opening it. The room was terrible, smelly and dirty. Then i was showing very dissatisfaction especially that i had my kids with me. After 2 hours they were able to prepare a room which is still not good but i had no ther choice. This a big issue with your app noting that reservation should not be successful if no room is available. Noting that i am loyal customer to this application.

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    Average Stay

    Rated 3.0 by Muhammad Asim . Oct 23, 2024

    Bathroom not good, very small and shower tub very small and not proper drainage, and don't have cattle and cups for tea, tv not working, room is good

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    Booking not confirmed

    Rated 1.0 by OSAMA Elhusein . Family Traveller . Oct 20, 2024

    Actually i don't like the staff attitude unrespectful the way the are dealing with us is very rude the did not accept the booking confirmation

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    Terrible Stay

    Rated 1.0 by Syed Gillani . Family Traveller . Oct 20, 2024

    When i reached to hotel they says we don’t have a room. Mm t didn’t send us room confirmation. I feel very upset because i’m with my family.

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    Poor Stay

    Rated 2.0 by Maram Muhammad . Oct 19, 2024

    Room is dirty not clean, even the bed sheets

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    Terrible Stay

    Rated 1.0 by saifudheen munde kkattil . Family Traveller . Oct 17, 2024

    Room clean less and land phone not working bathroom zero cleaning worst room

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    Terrible

    Rated 1.0 by Kamal Kant . Business Traveller . Oct 17, 2024

    This was an unforgettable experience. So wonderful that i will never come here again nor recommend to any one. Beauty of the stay was no body wash, no shaving kit, asked to provide one plate and spoon but not responded. Initially television was not working and it took more than 3 hours to get it rectified, even glasses were not there with same size and shape. For each and every thing i need to rush to reception to convey my massage as i mentioned that telephone was out of order. Hotel staff provided me a what’s app number and asked me to send massage if any thing required but not even a single massage was responded by them.

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