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COUPLE
FAMILY
BUSINESS
GROUP
SOLO
3.6
Very Good
47 User Reviews and 134 Ratings
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Guest Reviews
Average Stay
Rated 3.0 by Naeem Rasheed . Dec 06, 2024
Location is good
service is very very poor, whenever we request for extra pillow or tea bags, we must inform them twice or sometimes they forgot. Reception is veer bed service. Receptionist took from me 100 dirham for security and while check out they are asking me did you pay or not. No invoice no slip they are giving when we pay them. One small computer in reception and two ladies were handling. In washroom shattaf water pressure is too low, sometimes in shower suddenly hot water come.
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Excellent Stay
Rated 5.0 by MOHAMMED ALSHAIBANI . Dec 02, 2024
Done, but i will do it later. Thank u
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Good Stay
Rated 4.0 by Laya Thomas . Nov 29, 2024
No hotel slippers, no tooth brush and paste, no body wash. Basic necessities weren’t there which was bit annoying.
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Excellent Stay
Rated 5.0 by Suresh Subramaniam . Nov 12, 2024
My stay was very good and staff very friendly and cooperative. The rooms were very clean and well maintained. Not interested
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Worse hotel room ever e stayed: water is every-were
Rated 1.0 by Khalid Ke . Couple Traveller . Nov 10, 2024
Terrible and illiterate services - never book this place, dont have proper water maintenance, water is flowing every-were
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Terrible Stay
Rated 1.0 by Rahma Omar Almenhali . Family Traveller . Sep 22, 2024
I had the worst stay this time the hotel cleaning people threw my expensive tooth implant in the garbage and when i reported that they took one hour to respond and when i looked at all the hotel garbage i didn’t find my room garbage in all garbage and they say the have a process but it was a big lay
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Friendly staff
Rated 5.0 by Leivin Alvarez . Couple Traveller . Aug 27, 2024
Our stay was great. Good customer service from staff. I was even granted a late checkout since it was not that fully booked.
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Good Stay
Rated 4.0 by Ruiyun Dong . Business Traveller . Aug 07, 2024
Parking lot is small, my second car costs 50 aed per night. The dirty towels has left on the floor on the basement, all staffs are friendly
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Good Stay
Rated 4.0 by Ruiyun Dong . Business Traveller . Aug 02, 2024
The second car parking is 50aed, the towels are on the front of left, i bought my own towels. The stuffs are all friendly. The rate is cheap
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Average Stay
Rated 3.0 by azaz khan . Aug 01, 2024
i don’t know order food location ok hotel 🏨 service poor
The parking was too small, charged me 50 aed per night for second car. They left the mountain of the dirty towels on the floor without any cover at the front of the left in the basement. I booked 7 days. I’m afraid to use any of the towels again from the hotel so i bought my own towel. At least put the towels in the cart with cover please. All stuffs are friendly and helpful. Thanks all
Hotel is clean and quiet. We were able to rest well during our whole stay. Staff are friendly. Will definitely recommend this hotel.
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nice
Rated 4.0 by Maher Alaghbari . Business Traveller . Jun 28, 2024
The hotel is clean near to walk place and have parking … near supermarket and metro can reach any place
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Good
Rated 4.0 by Mansoor Mohammed . Solo Traveller . May 24, 2024
It’s was a average stay at this hotel not much to do but a good affordable price for a solo traveler
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Nice
Rated 5.0 by Naji Albuhsh . Business Traveller . May 12, 2024
Nice the staff was good and the place it’s near to all place in dubai also they have parking and walk place
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Good Stay
Rated 4.0 by Ayesha Danish . Business Traveller . Apr 16, 2024
It's a good place for stay good location fast service i enjoy with my colleagues it's a peaceful place
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Poor Stay
Rated 2.0 by Hanan Farhat . Business Traveller . Feb 11, 2024
The room is small and there is no bathrobe or cleaning materials for the pillows. They took extra money and said they would return a lot. Bad service. Long wait for reception
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Excellent Stay
Rated 5.0 by Yasir Puzhakkal . Feb 02, 2024
Great stay! the food is also tasty and rooms are very clean and a silent place to stay. The view is also good of waterfront. The staff is also very cooperative specially mr. Set.
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Bad service
Rated 2.0 by Moath Hussban . Couple Traveller . Jan 21, 2024
Location is good, service is bad, cleaning bad, usually o book with kings-gate group hotel and i enjoy my stay but this time is worse
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Terrible Stay
Rated 1.0 by Lama Ahmed . Business Traveller . Nov 26, 2023
Location is good, toilets are horrible, no secure in hotel as we were sleeping and unfortunately someone from the reception was trying to open the door on us.
