edgars.partnerNov 27, 2024 Pros: room looked nice and modern, everything was tidy and clean and cleaning service was great.the windows were nice and big and the view vas nice as well
Cons: the mattress in room 8 was terible, it needs replacing as could feel every spring and when siting down you just sink through it.
The room was cold in the morning and there was a weird smell in the hallway when you reach around second floor.
Nice place to stay room had a good sea view nice friendly staff clean tidy comfortable would definitely stay again when back in Eastbourne.
Brilliant property with comfortable rooms and good breakfast.
Convenient position for the the theatre and food
Had a lovely 2 night stay here. Absolutely amazing view of the sea from my room, couldn’t get enough of waking up to it.
Definitely booking The Halcyon again when I’m back in Eastbourne.
Thanks to all the staff for being so amazing and helpful! Lots of love and best wishes.
Great location, very clean, great friendly staffs. I got a very good deal. In future I will consider the same place if it is in my price range.
Thank you.
tanim.friendsJul 20, 2024 We had a really good time in the hotel. It was very clean and the staffs were very helpful.
annette.familyJul 12, 2024 We loved the sea view!
Reception not manned, room and bathroom in poor state
The young guy acting front desk needs to seriously Buck up his presentation skills and front desk manner. Was like being served by a shell suit prat.
Tv didn’t work, which seemed to be a known issue, and he huffed and puffed and tutted as he lamely attempted to sort it. Knowing he couldn’t. I got a refund and left at 9.30pm. Rather risking find somewhere else to stay. Which I did - the Lansdowne. Much much better and they did me a price £15 higher and well worth it.
You prat
kristi.familyMay 23, 2024 This hotel is on a beautiful street facing the English Channel. We booked there intending to complete The 7 Sisters Walk, originating in nearby Seaford. Our plans changed a bit...we walked from the hotel toward the cliffs(did not complete the full trail). Views from the cliffs are breathtaking and were well worth our side-trip from London. However, I don't think we would have enjoyed staying at The Halcyon more than a single night. It was not easy lugging our bags up several flights of stairs. While the sea views from our rooms were incredible, those are about the only sights that resembled the photos from the hotel's website. Both of our rooms were tired and worn. The mattresses were fair, but the pillows were flat and uncomfortable. The bathroom in one room had a strong odor of mustiness and the shower barely drained. Even with the very low water pressure and taking a quick shower, I was standing in 2 inches of water by the time my shower ended. My daughter needed to wait half an hour before she could shower, or we would have risked an overflow. *There were no problems with the bathroom in my older daughters' room.
The breakfast was included in the price of the hotel, so I can't complain much. Had I paid anything for it, though, I would have been very disappointed. There were a few pieces of fresh fruit, a couple boiled eggs, some yogurts, cheap juices, and stale cereal. The coffee was instant. Tea was available, but I didn't have any.
The staff was friendly and welcoming.
Our room needs refurbishments
The en-suite room on the top floors has a few flaws. First of all the sea view is from a small window above the bed, which defeats the purpose of paying premium for a sea view. The bathroom is quite old and the worst thing was probably the room door which was moving/slamming permanently when guests from the sae floor were coming in/out of their flat, making a noise strong enough to wake up anyone from sleep. After being woken up a few times in the night, we had to fit a spoon between the door and the frame to stop it from moving and slaming.
Location is good.
tamaru.familyApr 15, 2024 Bed sheets looked not changed and stained, double mattress was terrible, sink was blocked, area between sink and wall clearly not cleaned for weeks. The so called breakfast was non existent: some old croisants reheated in an oven,some cold milk and cereal that about sums it all....ooo no , some boiled egs as well.
Very dissapointed after paying £147 for a night for the so called :" triple room with sea view".
Got fooled by the positive reviews (only 45 on expedia at the time of booking) which I cannot understand how they can be genuine after our experience. Definately not worh 147/ night..... maybe under £50.....so disapointing .
ulrike.partnerMar 13, 2024 Staff was super helpful and friendly. Rooms were clean and of great quality. All round pleasant stay!
Great value in a good location on the sea in Eastbourne. Friendly staff, clean, and quiet. Good access to the South Downs Way as well, heading towards the Seven Sisters. Only drawback was the tiny shower, but for the price, it’s worth it.
Great! Clean and comfy. Although, it’s quite noisy with other guests coming in and out.
Awesome room (room9) safe and helpful.
We had a very cozy and quiet time, would love to come back again. Lee welcomed us warm and friendly prepared us a large room than , Lorraine helped us with the breakfast in the morning, everything was neat and organised.
Nice small hotel, ideal for a short break. Very close to the Seafront and easy access to the town.
The stand out for me was warm welcome at breakfast and level of service by the lady in the breakfast room.
The single room is compact but nice sea view and sound of the waves. Warm and well equipped.
I was in Eastbourne for work so didn’t spend a lot of time at the hotel but happy with my stay.
Great bed & breakfast accommodation on sea front!
We enjoyed staying at this small hotel with excellent customer service, a warm welcome and staff very friendly. Room was same as pictured on website with a lot of space between the comfy beds and view looking out to the town rather than ocean. Tea/Coffee making facilties, fresh clean sheets & towels were provided for our 2 day stay. The ensuite bathroom was disappointing though as older bath, sink & toilet needs updated and only a hand held shower from the mixer taps was attached to the tiles with no screen or shower curtain provided. There wasn't any plug to have a bath either. We were offered a free continental full breakfast on both days in the kitchen/dining room which we didn't think was included in the price so made up for the older style ensuite bathroom. Hotel was situated across from the sea front not far from Grand Parade, shops and train station.
