jennifer.familyDec 08, 2024 I loved the two room suite! We came to wrap Christmas gifts and loved our stay!! We are going to make this a yearly thing so we will be back!!! Thanks
brandon.familyDec 07, 2024 It would have been nice to know that there was a $20 security deposit for each night, before we got there but everything else was fine!
brittany.family_with_childrenDec 01, 2024 Worker was very helpful and nice
The cleanness and customer service
The pool area was not well-kept. Dirty towels everywhere and no clean ones. Had to call front desk to bring some and she only brought enough for our family. What about other guests?
andrea.familyOct 24, 2024 Hotel charged me $250 because the door to the room cracked at the top during my stay. General manager refused to talk to me about it. Very unprofessional and ridiculous to be charged for something we had no control over.
Staff are very friendly here
The room was inviting and comfortable. Amenities were good.
This was my 2nd stay at this location. Room was in a high traffic area, so not as quiet. You need to have cash if you plan to use laundry (even to get quarters), so that was a slight inconvenience. Still looked to book again, but room prices shot up significantly in a day since I left.
andrew.partnerJun 17, 2024 Very nice location. Some dead bugs in the room. Very friendly staff. Hair dryers overheat easily. Very soft beds. Well decorated rooms
gisele.familyJun 16, 2024 Nice and clean and a family environment.
nicolette.friendsJun 10, 2024 This hotel could be great if upkept better.
First they accidentally put me in a room that wasnt cleaned, bedding was on the floor and trash was piled up in the kitchen so i had to call down to the front tell them.... they had myself and my luggage come down 4 floors back to the front only to go right back up and put me in the room next door to it.
Breakfast once again could be great but its not upkept much... packaged food like jimmy dean sandwiches in the warm tables, and the sausage looked like it was steam cooked. Not browned at all.
Last but not least i stayed there 3 nights after the first night i asked the feont desk if we got house keeping she said no, not unless you request it they usually only clean between stays, well while I was at my work event someone went into the room anyways did bring new towels which was nice but left a note stating they couldnt make the beds because i had a few clothing items on it.
No hot tub. Pool area didnt have towels we had to ask for some and there was wads of hair floating in the pool so we did not swim but a few seconds.
donta.partnerJun 10, 2024 The property was convenient and the service was excellent. We had the opportunity to meet Sara the front desk representative. We had issues with our booking through Expedia but Sara handled it like a pro. She was very polite, courteous and easy to work with. Overall all the staff we encountered were awesome! The room was excellent although the curtains had a coffee stain on them and the water was cold. I figured out the vanity and tub faucets must be turned on at together and the water heats up fast! I will definitely stay again!
Great pool and super clean rooms
Room was very Clean and quiet. Bed was comfortable. Kitchenette was convenient but ice maker in freezer did not work. Ice was available just down the hall so not really an issue. Open floor plan of studio was nice. Large TV swiveled easily so you could watch from bed or the sofa. I would return again.
