Very nice place staff is absolutely great definitely will stay there again
Should not be a 5 star property. Gym is small and food and drink choices are poor.
joanne.friendsNov 17, 2024 Excellent service
mariela.partnerNov 17, 2024 Unfortunately we paid 50 dollars a day for hotel fee but we weren’t allowed to use the sauna
Great hotel with caring staff and fabulous bar in adjacent restaurant.
sunil.friendsNov 12, 2024 I see carpet is stained.
Valet Parking is difficult to unload my luggage.
Wonderful service. Great hotel in a great neighborhood.
london.familyNov 03, 2024 For a new hotel it’s somewhat run down. Look such nicer in the photos. The lobby area is not great. Rooms are a good size for nyc. Bathroom has no door so not very private! Food at the hotel is hit or miss as well as being over priced. Location is ok overall would not stay here again.
Excellent and readily accommodating staff, beautiful rooms, very convenient for navigating the city
meredith.partnerOct 28, 2024 not worth the price, and the place is dirty
Having stayed at the hotel same time of year in 2022, this was not the level I came to expect.
This year we came to NYC for my mother's 60th birthday. We booked a SoHi suite for 2 nights. I had communicated with the hotel in advance that we would like to have a nice welcome in the room - in other 5-star hotels this is a bouquet of flowers, fresh pastries, or something unique to the city. These hotels also typically ask for a budget to fulfill these requests - this wasn't the case with The Dominick. They did not ask for a budget and said they would do something "extra" special.
I was very disappointed when we checked-in to the room. Not only was it lacking a welcome gift, the guest washroom had brown/black stains around the sink. I went to the front desk and asked them about the "extra" special gesture that was promised. Shon was very kind and said they needed more time and that it would be delivered in the evening. A few hours later I opened the door and was presented with 3 cupcakes that you could buy at a supermarket...very underwhelming and not "extra" special. Once again I went down to the front desk and expressed the lack of effort. This time the manager was came and said this is their standard birthday gesture. I had no issue with standard but I was expecting more and would happily pay for it if it was an option. The manager seemed to agree and said someone would call me the day after to arrange something "extra' special. On our final day we did not receive a call.
This hotel was excellent, beautiful foyer and rooms. Location was exactly what we were looking for. I don't think the other facilities or amenities were that great for the price. We paid $400 p/n plus taxes and additional charges. Loved the hotel (stayed for my 40th for 5 nights) but was extremely disappointed upon checking in to find out that the pool was closed for the season, arrived on 25th September 2024. This was not stated on Expedia site and the main reason for hotel selection; otherwise would've probably stayed elsewhere. Having said that hotel was lovely, extremely clean. Ignore the other reviews about lifts, no wait time and they were extremely quick. We did not use the bar or restaurant as had other priorities each day / night.
karolina.partnerOct 19, 2024 This property charged me upwards of $600CAD for mini bar items that were never touched then double charged a drink to my card as well as the room at their restaurant El Takoy. Will not be recommending
Location, staff service the best
janna.friendsOct 18, 2024 Beautiful property, very clean with a friendly staff. Central located for my business dealings while in town. Lots of restaurants within walking distance.
alexander.partnerOct 13, 2024 1700 a night for nothing it’s not worth it
everett.partnerOct 11, 2024 Nice property over all, and the staff is absolutely wonderful.
wilmare.partnerOct 10, 2024 Great location clean room
brent c.partnerOct 09, 2024 Great location! Great stay!
