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4.5
Excellent
10 User Reviews and 25 Ratings
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Guest Reviews
Nice stay
Rated 5.0 by Gurudatt Samant . Business Traveller . Dec 24, 2024
Very nice hotel close to the city centre with good ambience. Room with a view of the lake and pagoda made it memorable
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Energetic must stay option if you are in hanoi
Rated 5.0 by Vikalp Khatri . Couple Traveller . Aug 22, 2024
A very humble staff & front desk, breakfast area, housekeeping. Was upgraded to premier suite to presidential suite by make my trip only as there were some issue with the room check inn. Even hotel staff cooperated very much to keep traveler happy near by indian food options are available.
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Pan pacific review
Rated 5.0 by Saurabh Mani . Family Traveller . Aug 12, 2024
Exceptional stay at pan pacific hanoi! the hotel's stunning west lake views, elegant rooms, and top-notch service exceeded expectations. The pacifica restaurant served delicious international cuisine, while the club lounge offered a warm welcome and breathtaking views. Friendly staff, a well-equipped fitness center, and a relaxing spa added to the luxurious experience. Perfectly located for exploring hanoi's old quarter. Highly recommended for a comfortable and memorable stay. 5/5 stars!
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Average Stay
Rated 3.0 by Siddharth Panikar . May 08, 2024
The hotel is centrally located. However the rooms are small and the hotel is a little old. Staff and services are good. Only downside is the size of the rooms.
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Excellent Stay
Rated 5.0 by Neeru Das . Mar 09, 2024
Excellently located, catering to all kinds of food, helpful staff, and an ambiance that is warm, friendly and welcoming.
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Hotel stays
Rated 5.0 by Pralhad Patki . Couple Traveller . Aug 30, 2023
It was a wonderful stay at pan pacific hotel at hanoi. Rooms are well done. Breakfast was very good. Staff are very helpful. Recommend this hotels especially to indians and vegetarian
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Business hotel with clean rooms
Rated 4.0 by Damanjit Singh . Group Traveller . Feb 07, 2020
A good business hotel with an excellent bar on 16th floor.
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Good Stay
Rated 4.0 by Vandana Mohta . Family Traveller . Jan 03, 2020
Overall experience was pretty good. Although breakfast spread was huge, vegetarian options were few. Staff were polite, helpful and courteous.
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Very comfortable stay
Rated 5.0 by Keshab Kumar Halder . Jul 07, 2018
Suitable for business tour. Good location, great ambiance and comfortable stay.
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Best view from 20th open terrace
Rated 4.0 by Amartya Choudhury . Family Traveller . Dec 21, 2017
It is obviously a good hotel as expected. Location is just awesome and the view from 20th floor lounge is just incredible. We are with family, myself, spouse and 4. 5 years kiddo. We have hit the hotel at 1:30 pm to 1:35 pm and I was with the check-in process This was a bitter experience for us for the first time, that staff was telling to do a early check-in for us, as if he was doing a favor to us( By law check-in time is 2:00 pm). I have been to associated with world-wise all star category hotel and hospitality industry, but generally they are very down to earth and ready to help kind of nature. But this was not expected from PAN Pacific kind of hotel. Rest of the stay was good, it was a very short stay there, as we are about to leave for Singapore.
