The Originals Boutique, Hôtel Normandie, Auxerre

lydia.familyOct 28, 2024

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5.0

The staff was super friendly and helpful. Also, the food served with the breakfast buffet was all delicious. 10/10 recommend

annette.Oct 01, 2024

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4.0

I stayed 1 night with 2 friends in a triple room at The Originals Boutique, Hôtel Normandie, Auxerre. The hotel is a bit run down and could do with a freshen up but the location was very convenient. The staff was also friendly and welcoming and they got a parking area downstairs where you pay €9 a night - so worked for us.

jonathan.partnerAug 26, 2024

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5.0

Perfect location

stefano b.familyAug 22, 2024

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4.0

Nice and clean. Good parking availability on the street. We did not have breakfast as it is a little bit overpriced

Good stop over

mr g.Aug 11, 2024

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4.0

We stayed one night as part of our return journey from the south of France to split the driving. Family room was clean and spacious. Perfect for what we needed. Don’t forget to book the car parking. You have to proactively contact the hotel to arrange and there are not many spaces in the covered hotel parking garage. We were lucky as hotel allowed us to park even though we had not booked. Auxerre itself is charming and worth stopping at.

Auxerre - Belgium/France 2024

timothy.Jul 14, 2024

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4.0

Overall it was okay. It was comfortable, clean and the personnel were friendly and helpful. It would have been nice to have had a refrigerator to keep the water and soft drinks cold and not have to beg from the reception for ice.Parking was not the best, the hotel offered spaces in the garage for 9€ a night, but my SUV did not fit in the space. Luckily, there was free public parking across the street and we found a spot about 200 meters from the hotel and didn't move the car until we left Auxerre, since we could walk to all the sites to see and restaurants and cafes and bakeries.We did not partake of the breakfast buffet, since we like to sleep long in the morning after a long day of walking in the city.

Stay in Auxerre

david.May 30, 2024

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3.0

Good staff who could speak some English. Breakfast was average. No restaurant although speedy room service delivering average food- cheap though. Dated basic room

A single night's stay

james.Sep 28, 2023

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2.0

A disabled room was requested when making an online booking, along with a clear statement of my wife's situation. The initial allocated room was not suitable & ignored the booking request. It was clear when the room was changed that there was no disabled-friendly room in the hotel ... no other guests appeared to be disabled: access from the garage was by stairs. The shower cubicle was impossible to use for my wife & it was a very tight fit for my 1.90m height. A nearby room became very very noisy from 4 a.m. [in the morning] with loud noises & regular shower usage - completely unacceptable. Reception appeared to be generally disinterested in our comments.

aston.familyAug 08, 2023

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2.0

The reception area and front of property is fine however my room did not match this and would never be described as boutique. We were given a room out the back by a garage which did not feature in any of the pictures and did not match description of facilities. Basic is an understatement! Shower is chest height and does not adjust, angled to spray out the enclosure. No toiletries, no safe, no bath (specified as a room feature). The towels are very worn out and the biggest towel was small. The receptionists English was as good as my French (basic/intermediate) and between us we established the issues, of which she said the other rooms are fine but this is all they have as a quad room. Would not offer refund. Breakfast is overpriced for the very limited options. The pool table sloped and nothing else in the ‘games room’ worked. Everything about my stay was basic and overpriced. I would never stay again.

Nice old hotel

patrick.Jul 22, 2023

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4.0

Pleasant hotel good for a stop over. Small rooms but an interesting hotel. Staff not very helpful and didn’t reply to emails.

adriana.familyJun 28, 2023

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5.0

Dry cute hotel walking distance to shops and restaurants, and stuff very friendly

chris.partnerJun 18, 2023

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5.0

Independent owner operated hotel with very good rooms friendly and helpful staff near centre of Auxerre. A good place to visit and stay

m.Feb 20, 2023

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4.0

The hotel was nice in a quiet part of town

Good but was expecting better

russell.Oct 16, 2022

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3.0

Staff very helpful Only one bath towel and one hand towel between us No tea and coffee facilities in room Room was very basic but comfortable but only one pillow per person. No restaurant but did offer food takeaways Great location

jeremy.familyJun 29, 2022

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4.0

Friendly staff, clean and quiet

Below average hotel

verified t.Sep 05, 2021

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2.0

Really old small rooms. They updated the fixtures but design is terrible. No thrash bin in the room, room was so small they not even place to keep luggage, bathroom also new but hard to use. Wouldn’t stay here again. AC was so cold and they can’t fix it. Service was not great either

spacious rooms, close to center

andy.Aug 28, 2021

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5.0

Large bedroom and bathroom and good choice fof breakfast

Good Location

karen.Jul 04, 2021

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5.0

Centically located, next to the old town. Nice garden. Concierge very helpful making excellent dinner reservations.

verified t.partnerJun 23, 2021

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4.0

Well positioned for the centre of the town

Could do with an update

elizabeth.Oct 02, 2020

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3.0

Staff were lovely but hotel very dated and tired