Val di Luce Spa Resort

anna.familySep 20, 2024

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1.0

The food at the restaurant was terrible. I ordered a bottle of wine and they sent another that was 3 times the price without telling me. They threw us out because they said they had to set up for breakfast while they had other tables still sitting. We were still drinking our wine. The only person that was nice at this place was the person at reception.

molly.family_with_childrenJan 09, 2024

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2.0

Very disappointed with this hotel. Rude unhelpful staff. “S.P.A.” hotel yet you have to pay 35€ per person to use the pool. There is a kitchenette in your room but you’re not allowed to use it. There aren’t even glasses to drink out of. Our balcony was completely flooded we reported it on day one and no one came to fix it. There is a kids club but they just put on movies and feed the kids cake. Would not recommend at all

verified t.partnerMar 25, 2019

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5.0

Location to the slopes is great. Sadly the snow was lacking and by 2 o’clock the bottom slopes were slush and unskiable, however, this wasn’t the hotels fault and more global warming and the lack of snow throughout March. The Spa in the hotel I believe is worth it (20€) and you get 3 hours to chill out. The food was good although, a little pricey, 77€ for a starter and 2 mains washed down by a house glass of white and 1 local beer is a little steep. The staff spoke English and they had a Land Rover shuttle service to the slopes which was nice. It is a ski in and ski out hotel, but no snow made that impossible. Myself and the girlfriend will 100% be going back...though maybe a little earlier in the ski season.

verified t.familyFeb 22, 2019

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5.0

Extremely comfortable and well maintained hotel. The ski lift is 2 mins walk away and the spa is super relaxing at the end of the day.

verified t.friendsFeb 18, 2019

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5.0

Loved the hotel. Really good location, service and facilities. Breakfast was great, only ate in the hotel on one evening, food was good. Spa was good, but quite small and quite a few kids in there. Only negatives were the beds (twin) were tiny and the room was really hot and hard to adjust temperature. However, would still stay there again. We queried the bed size and were told that the double beds were doubles (not king or superking).

verified t.Jul 30, 2018

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3.0

The room and service at this hotel was disappointing and over priced compared to the first time we visited the place. Prices have gone up but service and value for money down.

Perfect for Ski to Door Holiday

sd.Feb 18, 2018

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4.0

This was our 2nd stay at the hotel. We love it. Staff are great, as is the restaurant, bar, rooms, etc. The rooms can get too hot, but when it snowing outside, I guess they want to make sure the guests are snug. The only issue we have with the hotel is having to pay €25 5o use the swimming pool and sauna, etc. Overall a fab hotel - we will be returning for a 3rd year next year.

paolo.familyAug 22, 2024

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4.0

Siamo stati una sola notte l’albergo è molto bello e la camera spaziosa e comoda e molto ben arredata, molto bella anche la SPA unico punto negativo e’ stato il ristorante con una cena con porzioni minuscole e molto care. Consiglio molto l’albergo ma la cena è meglio farla fuori.

giorgio.partnerAug 17, 2024

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5.0

migliore struttura in zona, elegante e dotata di tutti i confort , curata nei dettagli, ottima spa e piscina.

isabelle.partnerAug 16, 2024

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4.0

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roberta.familyJul 14, 2024

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5.0

L'albergo è molto bello. La nostra camera ampia, letti comodi e vista sulle montagne. Colazione squisitaUnica pecca la wifi non prende ovunque

luigi.partnerJul 13, 2024

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5.0

Struttura curatissima, massima professionalità dello staff e camere molto accoglienti. Una nota particolarmente positiva alla colazione a buffet, dove si possono trovare prelibatezze di ogni genere, anche prodotte in zona.

Espetacular!

jeter.Feb 01, 2024

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5.0

Simplesmente espetacular! Recomendo!

reto.Aug 02, 2023

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3.0

Wellness war mit Extrakosten verbunden; Frühstücksbuffet war ok

matteo.partnerFeb 07, 2023

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2.0

La struttura è situata in una posizione ottima per lo sci (100m dagli impianti) ma pessima per tutto il resto. Fatta salva la SPA, non vengono offerti servizi se non sono aperti gli impianti. Il fatto che per raggiungere vere il primo centro abitato occorra 20 minuti di strada (per pochissimi km) avrebbe reso necessario adottare qualche soluzione. La disinformazione regna sovrana. Faccio un es: sul sito c’era scritto un prezzo per la SPA, alla SPA ci hanno informato solamente al momento dell’accesso (già in accappatoio e ciabatte) e la reception non ci aveva detto niente. Inoltre, abbiamo dovuto sollecitare 3 volte l’arrivo del kit SPA facendoci perdere 30’ del percorso. Avevamo esplicitamente richiesto la vasca in camera che c’era ma sprovvista di tappo per riempirla. Alla richiesta di soluzione, si sono presentati 4 volte in camera senza risolvere il problema è sporcando il pavimento sia della camera che del bagno poi non pulito. Il giorno seguente è venuto un tecnico che ha portato il tappo ma ormai troppo tardi per utilizzare la vasca (il soggiorno era per due notti) e sporcando ulteriormente la camera. Alla richiesta di cambio stanza ci è stata fornita un’altra più piccola ma con il medesimo problema. Al termine del soggiorno nè una scusa nè l’offerta di un servizio o qualcosa che ripagasse del disagio. L’assenza di neve e gli impianti chiusi hanno messo la ciliegina sulla torta decretando il pessimo soggiorno per assenza di servizi. No info prima. Pessimi!

viviana.Aug 30, 2020

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5.0

Personale accogliente

willy.Jul 20, 2020

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5.0

Very nice hotel!!!! high level service and good SPA.

verified t.partnerJul 04, 2020

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5.0

Gentilezza, professionalità e pulizia impeccabile. Oltre a questo ottimi cocktail e la possibilità di prenotare escursioni guidate sulle bellissime montagne intorno.

verified t.familyFeb 12, 2020

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4.0

Consigliato, struttura molto bella, personale gentilissimo

Buon

neculai.Dec 17, 2019

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4.0

Tutto ok. Da ritornare