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Review Of Sotetsu Fresa Inn Higashi Shinjuku0123401234

Shinjuku, Tokyo | 2.4 km drive to Shinjuku Gyoen National Garden

    User Ratings & Reviews

    Important information that you need to know before you book!

    • All
    • COUPLE
    • BUSINESS
    • GROUP
    • SOLO
    3.8

    Very Good

    11 User Reviews and 14 Ratings

    Location4.5

    Cleanliness3.4

    Room3.7

    Food4.2

    Value for Money4.2

    Hospitality3.9

    Sort By:

    Guest Reviews

    Cozy, efficient and very nice!

    Rated 5.0 by Kasturi Chodankar . Group Traveller . Nov 19, 2019

    While this hotel is not in the main hustle bustle of Shinjuku, the location is only a 10 minute walk from shinjuku station and really close to smaller train stations. Great eating places within walking distance. The room size is pretty decent, compared to other Tokyo hotels and a compact comfortable for 2. Everything is efficient and the staff is really helpful. Loved my stay here and will return.

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    Room is a bit small but rest is all good

    Rated 5.0 by Avijit Bhattacharya . Solo Traveller . May 12, 2017

    Room is a bit small but rest is all good. It's easily accessible and it's very clean. The service was excellent and Japanese quality of cleanliness is there so there was no issue at all. Just the room size is very small.

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    Very nice hotel to stay

    Rated 5.0 by Kishore Singh Rathore . Couple Traveller . Oct 27, 2016

    It was really good to see japan and the hotel was also very nice. We had fun a lot. We also got chance to see the beautiful hotel and food was good. It felt very nice. What I say.

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    Good Stay

    Rated 4.0 by Abdul Farveez . Solo Traveller . Apr 30, 2024

    "fantastic stay! clean rooms, friendly staff, and great amenities. Highly recommend" metro is next to the hotel, hardly 100 meter away.

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    Good Stay

    Rated 4.0 by Sivaprakasam Sockalingam . Aug 10, 2023

    Stay was good overall, convenient location as well. The rooms were a bit small though.

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    Great location.

    Rated 4.0 by Mehool Bhuva . Business Traveller . Jul 14, 2023

    Very good location above the station with excellent connectivity and value for money ideal place for business travellers not recommended for couples or family as rooms are too small

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    Nice stay

    Rated 4.0 by Vivek Khattar . Solo Traveller . Apr 29, 2019

    The Hotel is located right next to Shinjuku metro Station. Hence, connectivity to the other parts of Tokyo is good. The Hotel is neat and clean. All basic amenities are available in the room. The Hotel staff is very helpful.

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    Match box or pigeon hole?

    Rated 3.0 by Varun Bhagath . Couple Traveller . Feb 22, 2020

    The rooms are functional, but way too small for comfort. Didn't have place to even open out and keep my bags.

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    Good location

    Rated 3.0 by Mehool Bhuva . Solo Traveller . Aug 14, 2017

    Always stay here it's value for money and very centrally located with nice small but very clean rooms. The hotel is located very conveniently above the metro station Higashi shinjuku that has both the Oedo line and the Fukutoshin line passing through.

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    Centrally located & that is the best advantage

    Rated 3.0 by Mehool Bhuva . Solo Traveller . Aug 01, 2016

    The rooms are small, but are not being cleaned properly in recent years and housekeeping services are going down. The rates are also high during peak times. Hence, value for money is getting worse than before, only reason I stay here is for locational advantage.

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    Hotel Higashi Shinjuku Sunroute

    Rated 2.0 by Mehool Bhuva . Business Traveller . Dec 08, 2019

    Have been staying here for the last 10 years and has been value for money, however cleanliness levels have dipped with even table in room and toilet basin etc not been cleaned everyday of cup stains etc, phone instrument being changed there was no way to contact reception for an extra bath towel and even upon complaining twice was never attended to will never ever stay here again in-spite of being excellently locates hotel.

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    Badly cleaned hotel service has gone down, there was no phone connection never staying here again

    Rated 2.0 by Mehool Bhuva . Solo Traveller . Dec 04, 2019

    Badly cleaned hotel service has gone down, there was no phone from room to reception and no action taken even after complaints was regular here since last 10 years but now will never stay there again.

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