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COUPLE
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SOLO
3.7
Very Good
19 User Reviews and 45 Ratings
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Guest Reviews
Excellent Stay
Rated 5.0 by Ishan Mohapatra . Family Traveller . Nov 03, 2024
Good location and very well maintained property. Food was continental. If fond of indian foods, you need to look for indian restaurants. All amenities and services were great.
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Excellent location and breakfast and rooms
Rated 5.0 by Saurabh Sharma . Couple Traveller . Oct 25, 2023
Perfect location with a cafe and mall opposite to hotel and breakfast is too good with eggs and bread and fruits and all types of english breads and cakes
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Good Stay
Rated 4.0 by Aishwarya Goswami . Sep 23, 2024
Good location, amazing view. Staff was quite nice & helper us with booking city excursions. I recommend it to all the fellow travelers.
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Good Stay
Rated 4.0 by Olsen Egipsy . Family Traveller . Sep 17, 2024
good stay
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Good Stay
Rated 4.0 by Himanshu Bansal . Aug 01, 2024
The hotel is good and nicely located. The breakfast options are very few. The staff is very courteous. Overall, it was a good stay.
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Good Stay
Rated 4.0 by Chinmay Laddha . Oct 31, 2023
4. It was good, the rooms had all the amenities and breakfast was good. Only issue i see was room size being smaller and no live breakfast menu
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As per expected
Rated 4.0 by Amit Patel . Business Traveller . Aug 27, 2019
They have provided things as per Holiday Inn standards Amenities and facilities like gym and breakfast was up to expectations
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Average Stay
Rated 3.0 by Shubham Agarwal . Couple Traveller . Jan 02, 2025
Location was fine, staff & service was not upto 4 star hotel. Service is poor like for most of the requests they simply deny. We were struggling to get simple house keeping items also. Room service took too much time. We asked for room cleaning daily, but in our 5 nights stay they barely changed bedsheets & blankets.
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Average Stay
Rated 3.0 by Vivek Singh . Family Traveller . Dec 29, 2024
It was a day stay to catch flight in night. Rooms are very small and interior was not very attractive. No bell boys during check in so we took our 6 bags with ourselves in their trolley. Reception staff was courteaos, attentive and helpful.
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A very average/mediocre hotel
Rated 3.0 by Siddhartha Shankar Tewari . Couple Traveller . Dec 25, 2024
The hotel was average at max. Rooms were cramped and washrooms were extremely small. Breakfast was again average. All throughout my stay of 5 days their bread toaster dint work and nobody bothered to even repair it. Kettle in the room was extremely dirty. All in all a very average experience. Safe to say wont stay again.
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Average Stay
Rated 3.0 by Gangeshwaranna Pednekar . Couple Traveller . May 22, 2024
The hotel is not worth the price both for interiors and service offerings. Room was big and comfortable. Location is ok. Slightly far off from main city but manageable. The carpet is old and not clean. The furniture are very old. The bathroom had tub (old style. No water jet in toilet. No live counter for omelet. The booking staff lackadaisical and didn't even considered my request for twin beds service was ok. Breakfast place too congested. They can use some place near outside entrance
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Location food amenities services
Rated 3.0 by Tarun Bharat Chauhan . Family Traveller . Oct 13, 2023
Location of hotel is very good. But very limited food. And the ac of the hotel not work and hot in room. The service is ok. The cleaning staff is not good. Room as well as washroom not clean properly. No one come to pickup your luggage bag.
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Average Stay
Rated 3.0 by Kapil Chugh . Jun 24, 2023
Staff is non courteous basic request like omelette is also not entertained at breakfast table
5% additional charge’s on total bill in lieu of government tax
overall a very average experience
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Location
Rated 3.0 by NAYAN MISHRA . Solo Traveller . Aug 25, 2022
Hotel location is great with good space of parking and here you can go anywhere in almaty as bus, taxi all available from this location.
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Not at all the holiday inn experience
Rated 2.0 by Mudit Kaushik . Family Traveller . Jun 30, 2024
The experience at the hotel was terrible. I did the booking through makemytrip, and provided the credit card details while booking. And mm t confirmed me that hotel will charge my card anytime. But when i arrived they declined saying they don't have any information and i need to do the payment. I had to swipe the card again which have incurred the international charges. Secondly, the rooms air conditioner was not working. We requested to fix and finally they changed the rooms. But again the room ac was not working properly and had to get into an heated argument with the manager in mid night for it. Then some mechanic came and fixed it. In all it took them 14 hours to just to provide us a room.
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Poor Stay
Rated 2.0 by Jinesh Doshi . Apr 14, 2024
Rooms very small and uncooperative staff
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Poor Stay
Rated 2.0 by Yatin Sirpaul . Jun 18, 2023
The experience was not that great! the washrooms did not have a drainage system. They fined us for not keeping washroom clean but there was no drainage in washroom! there is no ventilation in washroom. The breakfast served everyday is the same. There is no staff to carry out luggage to the room
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Never going to recommend a stay with them.
Rated 1.0 by Dr Vaibhav Tyagi . Couple Traveller . Jul 29, 2024
Horrible hospitality, horrible services, although a lot of indians book a stay with them, but no arrangements for vegetarians.
