Review Of Novotel Almaty City Center

Excellent Stay

Rated 5.0 by Narendra Kanugo . Mar 20, 2024

It was a wonderful experience, the staff is very good and friendly. Many of them don’t understand english but they make sure your work is done through google translation. Very helpful.

Excellent 2 nights at almaty

Rated 5.0 by Shantanu Das Gupta . Solo Traveller . Sep 21, 2022

Great stay. The check-in was smooth and quick, the room was smart and modern and the staff were very friendly and spoke english. The food was good too. I used the airport pick-up and drop service (chargeable) and that too was very good. Perhaps the charging points in the room could be better located.

Good property

Rated 4.0 by Anshul Sojatia . Business Traveller . Sep 06, 2024

Good property, very few vegetarian options in breakfast otherwise everything was good. Rooms were not very big

Good

Rated 4.0 by Parikshit Khanna . Solo Traveller . Jul 21, 2024

My stay for 3 nights was comfortable, eveything was good, and location is very good, you will find most eating joints nearby, starbucks, burger king and many other restaurant,

Have a good atmosphere and helpful staff for indians to manage their stays

Rated 4.0 by pradyuman mishra . Couple Traveller . Jul 04, 2024

Maylee was supported at front desk and the girl at the bar both were good and supportive we have suffered for indian food also

Comfortable stay at novotel, almaty

Rated 4.0 by Mohan Kumar Krishna Prabhu . Family Traveller . May 11, 2024

Had a very comfortable stay at novotel, almaty. The hotel is centrally located and within walking distance of many tourist attractions. The staff was very courteous and helpful and helped arranged some local trips

Good Stay

Rated 4.0 by Jai Kumar Mishra . Couple Traveller . May 01, 2024

Everything is perfect except some language problem in english. Not expecting to speak hindi. However, majoroty of the guests were from india. Secondly, vegetarian food. There is nothimg otherthen the salad and fruits in name of veg food. Other amenities, closeness to city and things are extraordinary.

Employees making a difference to this property

Rated 4.0 by Mohammad Afroz Iqbal . Couple Traveller . Apr 20, 2024

The property is very well located. Rooms are small comparatively. Breakfast spread is average. Lobby is ordinary. Yet i will not hesitate to stay in this hotel as the staff behaviour and hospitality compensates all the shortcomings of this hotel. I repeat, the rooms, breakfast & lobby is not bad but compared to other novotel like delhi & mumbai, is inferior but the behaviour of staff is much superior to many novotel’s worldwide. The market is close by and eating joints are walking distance. Kok tobe is next door. There is an atm machine also. I am a frequent traveller and i can rate the hospitality as one of the best!

Average Stay

Rated 3.0 by Sunil Shah . Business Traveller . Aug 17, 2024

Good location, small rooms and some more cleaness needed, housekeeping and room service is too late