Review Of Crown Suites at Platinum Twin Towers Kuala Lumpur

Excellent Stay

Rated 5.0 by Saheli Das . Family Traveller . Oct 16, 2024

Rooms were up to the mark and were very soothing and were exactly the same as shows on the app. The overall experience was really awesome. I would definitely recommend my friends and family to book through mmt.

Just average

Rated 3.0 by Shreyas V . Couple Traveller . Oct 14, 2024

The apartment was good, some fixtures in the bathroom were not working. The washing machine was broken but they offered to wash our clothes. There was access to the 50th floor swimming pool. And our stay was at 37th floor. Communication was a bug mess as there is no number to call for. You have to chat for everything. There is no service during night. Will have to wait till next morning if any house keeping is required. By paying a bit more we can get even better stays and with a but less we can get even more luxurious rooms.

Average Stay

Rated 3.0 by Shreyas V . Oct 10, 2024

The apartment is nice and good. But maintenance is very bad. The entire apartment doesn’t have even a single plug point for charging. I had to remove the tv plugs and use it. There is actually nothing called crown suites here. It is saba suites. These guys are not official and are managing everything on whatsapp. There will be no one till 3 pm, so we reached here at 1 but had to wait for 2 hours till we could meet anyone for check in. The service is very slow and mostly unresponsive. We have to send a whatsapp message for everything and we get a reply if and when they read it. The place is good but experience is very poor.