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Review Of Hotel Novotel Kuala Lumpur City Centre0123401234

Kuala Lumpur, Kuala Lumpur | About a minute walk to Pavilion Kuala Lumpur

    User Ratings & Reviews

    Important information that you need to know before you book!

    • All
    • COUPLE
    • FAMILY
    • BUSINESS
    • GROUP
    • SOLO
    4.1

    Very Good

    65 User Reviews and 101 Ratings

    Location4.5

    Room3.8

    Food3.5

    Amenities3.8

    Hospitality4

    Cleanliness4.1

    Sort By:

    Guest Reviews

    Excellent Stay

    Rated 5.0 by Satinder Singh . Couple Traveller . Dec 21, 2024

    We stayed 5 days in this hotel. The hotel is situated at center location. Easy to go to main attractions like aquarium, petronas tower and right opposite to book-it bintang and pavillion.

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    Excellent Stay

    Rated 5.0 by Ekram Elahi . Nov 05, 2024

    One of the best hotel, on request they given us early check in. Hotel is centrally located. House staff are cooperative. Kids zone also on the dining floor

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    Excellent Stay

    Rated 5.0 by Kshitij Jitendra Parmar . Family Traveller . Oct 31, 2024

    It was fantastic stay, the name is enough. Ritz carlton is ritz carlton and you can't go wrong with it

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    Novotel kl review

    Rated 5.0 by Goutham Ramesh . Solo Traveller . Aug 19, 2024

    I recently stayed at novotel kuala lumpur and had an excellent experience. The hotel's location is convenient, offering easy access to major attractions, and the rooms are well-maintained and comfortable. What truly stood out during my stay was the friendly and attentive staff. From check-in to check-out, everyone went out of their way to ensure i had a pleasant stay. Their warmth and professionalism made me feel welcome and valued as a guest. The only suggestion i have is regarding the dining options. While the menu offers a variety of choices, i noticed that the vegetarian options were somewhat limited. Expanding the vegetarian offerings would be a great improvement and cater to a broader range of dietary preferences. Overall, novotel kl provided a memorable stay, and i highly recommend it to both business and leisure travelers. With a bit more variety in the menu, particularly for vegetarians, it would be perfect.

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    Value for money.

    Rated 5.0 by Moinuddin Shaikh . Business Traveller . Nov 22, 2023

    Very well maintained. Value for money. Good breakfast. Neat and clean room. Staff is very supportive. Shopping mall accessible within 2 min walkable distances.

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    Excellent Stay

    Rated 5.0 by Suma Velicheti . Oct 24, 2023

    Stay at novotel was comfortable and luxury. My kids had fun there. We would like to recommend it.

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    Nice and comfortable stay

    Rated 5.0 by Onkar Kore . Family Traveller . Oct 10, 2023

    Check in and checkout was smooth. Stay was comfortable. Almost every major tourist attractions is at walking distance

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    Great property

    Rated 5.0 by Manoj Kapoor . Family Traveller . Jul 03, 2023

    Located next to pavilion mall and 10 mins walk to petronas twin towers, great property to stay, clean rooms, good buffet and amazing staff

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    Excellent location

    Rated 5.0 by Chinnakonda Ramesh Mahesh Babu . Family Traveller . May 17, 2023

    Hotel is situated in the heart of the city. Very decent. Staffs are polite. Room is clean and tidy. Restaurant is also good. For breakfast they serve continental as well as idly, vada, roti with sambar, chutney, and gravy. You can access the pavilion mall and klcc trough the walkways near the hotel.

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    Excellent Stay

    Rated 5.0 by Sunit shrotriya . Nov 02, 2018

    Nice location. Direct entry for Pavilion Mall and very close to Wisma Cosway. Go kl free Bus Station.

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    Good

    Rated 5.0 by Kunal Gadhiya . Aug 28, 2018

    The staff was friendly and the stay was comfortable.
    The room had low light which makes it uncomfortable to work at nights. A more brighter room would have made it perfect.

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    Comfortable Stay ...

    Rated 5.0 by VARUN . Couple Traveller . Jan 01, 2018

    This is a business hotel. Rooms are adequately large for a couple. Staff is good and cooperative. Don't miss the breakfast . Pool is very small . But Gym is well equipped. Centre of the shopping hub . Good connectivity around . Don't forget to get to know about the Skybridge connectivity . Its in front of the hotel and connects good happening places. Will save you lots on cab fares . Do use Grab app for cheap cabs . Enjoy .

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    Great location and value for money

    Rated 5.0 by Manoj . Solo Traveller . Nov 28, 2017

    Awesome Hotel. The hotel is centrally located and has friendly staff. The hotel offers great value for money. All of the tourist attractions are easily accessible. The highlight of the hotel is it’s fantastic staff, I had a great stay

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    Located in heart of city

    Rated 5.0 by Basker J . Couple Traveller . Apr 11, 2017

    Rooms are very clean, service is superb. Located in heart of the city and near to and shopping malls. Well connected by bus train and taxis. Shopping malls/bus stop/train is 5 minutes walk only. They guide well for sight seeing and shopping

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    Excellent Hotel in a Fab Location

    Rated 5.0 by Suchandra Dutta Roy . Group Traveller . Dec 05, 2016

    It's been my third time staying here and as usual it doesn't disappoint so first place I think of staying in is Novotel. The location is so fantastic with everything so accessible. We can walk to the Pavilion Mall, Bukit Bintang area, or even take the skywalk to Petronas. The monorail is so convenient and just a short 5 minute walk from the hotel. We can go to KL Central easily for any sightseeing or shopping. The service is good. I like the breakfast options and they even keep your baggage if you go for short trips and are returning back to Novotel.

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    Wonderful hotel at amazing location

    Rated 5.0 by Nimesh Sapkal . Family Traveller . Nov 24, 2016

    Wonderful hotel at amazing location, very good hospitality. Location is perfect to stay... All the major attractions are at walkable location... Pavilion mall, petronas twin towers, time square, garden, etc... My daughter enjoyed a lot at pool side.. Pool is bit small but wonderful initially I booked room for 3 days but then continued for 8 days.. It was really a wonderful and memorable stay. Few cons : huge breakfast spread but similar all the days... There is not any place to sit in lobby as the lobby place small and given to bar.. So if we wants to enjoy drinks then only sit in lobby. Overall, it's a very good hotel.

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    Novotel

    Rated 5.0 by Pratik Sanghavi . Couple Traveller . Oct 27, 2016

    This is my second visit and I loved to stay cause of location and friendly staff. I had check in late by 10:30 and most of the restaurant were closed ... So concierge helped us order pizza from pizza but. And on request they gave late check out

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    Perfect business hotel and awesome services

    Rated 5.0 by Kalyan Kumar Mudigonda . Solo Traveller . Aug 01, 2016

    Except that non smoking also has this cigarette smell, there are bunch of super good things in this hotel. 1) awesome staff, very helpful, timely. 2) good pool and gym. 3) rooms are clean, bathrooms are good. 4) food is good. 5) awesome location for business.

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    Excellent Stay

    Rated 5.0 by Sunil Dhulekar . Business Traveller . Jun 17, 2016

    The location, ambience and cleanliness of the hotel was par excellence. I was very pleased to find the reception staff so polite and helpful. I will not only revisi but would also recommend to my colleagues to experience the Novotel hospitality.

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    Good Stay

    Rated 4.0 by Vikas Raizada . Dec 29, 2024

    Hotel is located in the centre of the city and easy access to kl tower and twin tower. Checking timing is 2. 00 pm, so if any one is landing in early morning hours then could have wait till 2. 00 pm for checkin in hotel. Brakefast was good and view from the too big window was very nice. Overall good experience. Thanks

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