Important information that you need to know before you book!
All
COUPLE
FAMILY
BUSINESS
GROUP
SOLO
4.6
Excellent
48 User Reviews and 79 Ratings
Location4.8
Room4.2
Food4.1
Amenities4.7
Hospitality4.6
Cleanliness4.6
Sort By:
Guest Reviews
Excellent Stay
Rated 5.0 by Venkateswara Rao Kodali . Dec 03, 2024
Awesome location, super clean and friendly staff. My stay at shangri-la hotel - kuala lumpur is very satisfactory.
Do you find this helpful?
Excellent Stay
Rated 5.0 by Nilesh Manilal thacker . Nov 14, 2024
Shangrila hotel has excellent stay ; rooms are spacious ; stay has great service mind set ; reception has great customer orientation ; breakfast is superb ; concierge is well managed
Do you find this helpful?
Kuala lumpur stay
Rated 5.0 by SANJEEV KUMAR . Family Traveller . Sep 09, 2024
It was a wonderful trip, stay and hotel amenities were wonderful. Very supportive staff and hotel team
Do you find this helpful?
Excellent Stay
Rated 5.0 by Gopakumar k k . Sep 06, 2024
It was a nice stay, very clean and dedicated staffs. Very good ambience, food was excellent, morning buffet was amazing, we loved it. I recommend others to visit at-least one time in shangri la hotel when they visit malaysia. Thanks shangri la staffs for all the support they provided.
Do you find this helpful?
Best hotel
Rated 5.0 by Arooshi Arooshi . Family Traveller . Jul 20, 2024
Beautiful stay it was, staff is so caring, as if they just working for you. Infrastructure is good, well maintained and clean. You can feel that yeah five state hotels are five stars, they have something different. They closely care for you. I recommend to stay here
Do you find this helpful?
Affordable Luxury at its best!!
Rated 5.0 by Neetu Sharma Khurana . Family Traveller . Apr 27, 2024
Family room is amazing….big room, lot of space, view ia breath-taking. Loved the food. Central to almost every prome locatin
Do you find this helpful?
Excellent Stay
Rated 5.0 by ARMSTRONG KRISHNAN . Family Traveller . Feb 15, 2024
Excellent stay in the hotel with my family members and experienced 5-star treatment. Thank you for the support and assistance provided by the MMT.
Do you find this helpful?
Excellent Stay
Rated 5.0 by Rohit Markhedkar . Aug 17, 2023
Complete experience was excellent, check in process stay, restaurant, breakfast keep up good work
Do you find this helpful?
Perfect place to stay with family
Rated 5.0 by Manoj Singh . Family Traveller . Jul 02, 2023
Everything about this hotel was great: beautiful room, tasty breakfast, friendly staff and a perfect location! i atayed forb3nighta wot h mybfamily of 4. Upon arrival, we were offered for room upgrade to family room which was more than expectations at nominal ad on of my r 200 per day. It had a separate room for kids with tent bed. Location was also good. Hardly 1km walking to petronas towers. Also few indian reataurant nearby. Staff was very comparative from reception/concierge and housekeeping, concierge guys were very helpful to guide u places and arrange taxis. Hotel offered daily multiple activities for kids to keep them engaged with enjoyment. Overall, nice stay at the hotel. Would prefer to stay again!
Do you find this helpful?
Excellent Stay
Rated 5.0 by Sivasailam Rajarathinam . Jun 05, 2023
Strategically located, excellent rooms, delicious food and courteous staffs. Visit many places of interest by walk from the hotel.
Do you find this helpful?
Excellent hotel stay
Rated 5.0 by Mohan S . Family Traveller . Feb 22, 2023
I liked shangri-la stay very much. Staff were helpful all the time from pure check in to post check out. They helped us to book taxi and allowed late check out. Only recommendation is add few more indian dishes in breakfast, i found it less. Overall had a good stay with family.
Do you find this helpful?
Shangrila kl - excellent and comfortable stay
Rated 5.0 by Aseem Agrawal . Family Traveller . Dec 30, 2022
This was my first stay at any shangrila property and with my first request only they upgraded me to the executive king category. The check in was fast. The room was spacious and well appointment with excellent toiletries. The room service / housekeeping was efficient and fast. The lobby was very big and spacious and importantly very beautifully decorated around christmas time. Location wise also quite strategic. Kl tower and twin tower is a short walk away. Cabs are easily available. Buffet breakfast was nice with varied cuisines specially the availability of ice cream during breakfast which was a surprise to kids and alike. Over all very happy with the stay.
Do you find this helpful?
Comfortable hotel, great location, attentive staff
Rated 5.0 by Trilok Nair . Family Traveller . Oct 28, 2022
The hotel was most comfortable and staff extremely helpful. They gave us one room for early check in and an extra hour for check out. Housekeeping was good, breakfast was a great spread.
Do you find this helpful?
Lovely stay
Rated 5.0 by Ali Hussain . Solo Traveller . Oct 08, 2022
Location 5 * rooms spacious and modern, service amazing, every single staff did their best to please the guests highly recommended
Do you find this helpful?
Absolutely amazing
Rated 5.0 by Ali Hussain . Solo Traveller . Oct 06, 2022
Very nice property, great location, service was amazing everyone in the team would go out of the way to help, very nice breakfast, highly recommended
Do you find this helpful?
The gem of kl
Rated 5.0 by Suresh Choudhary . Family Traveller . Aug 20, 2022
Shangri la is one of the best place to stay in kl. Located right in the centre of main city with everything at walking distance. The interiors are very luxe and clean. Services are great.
Do you find this helpful?
Makemy trip easy very good service
Rated 5.0 by Akhil Gupta . Couple Traveller . Aug 16, 2022
Easy check in easy check out a proper 5 star experiience
Do you find this helpful?
Luxury stay
Rated 5.0 by Sweety Karki . Couple Traveller . Feb 27, 2020
We were really overwhelmed as the staff was well-groomed. They took care of our requirements regarding our stay, food etc. Room was clean and furnished.
Do you find this helpful?
Excellent Stay
Rated 5.0 by PRATHYUSH PUSHPANGADAN . Business Traveller . Feb 25, 2020
Beautiful Maya Hotel with no similarities I feel like we live at home there are no varieties for breakfasts
Do you find this helpful?
Excellent Stay
Rated 5.0 by Namrata Ahuja . Family Traveller . Jan 05, 2020
Located in the heart of the city. Shangri La Malaysia made our trip memorable. The staff was really on top of hospitality and you guys are gold. The food was awesome and the breakfast spread was massive and delicious.
