Fletcher Hotel-Restaurant Kasteel Erenstein

Dirty smelly room

danny.Nov 11, 2024

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1.0

Room was disgusting it smelled stale and dirty sheets didn’t smell clean dirty faded curtains furniture smothered in chips carpet worn and smelly room very tired and absolutely stank

Excellent

john.Oct 15, 2024

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5.0

Stayed in the attic room 72 with 300 year old beams, excellent staff and area.

lisa.friendsOct 10, 2024

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4.0

The room was very dated, and could use updating.

samantha.family_with_childrenAug 14, 2024

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4.0

we had the family room and it was big and quiet, was clean, was just a bit hot for me but will stay there again!

Lovely building and history

zoe.Apr 02, 2024

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5.0

Lovely historic building (not the castle shown in one of the photos!) and comfortable room and bar area downstairs. The beds are way too soft though!! Helpful friendly staff.

diane.family_with_childrenMar 15, 2024

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5.0

Room was cold on arrival but staff sorted it out immediately

cathy.partnerJan 15, 2024

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5.0

It is our recurring place of choice in Kerkrade, where i originally came from. easy walk into town and right of the autoway.

maria.familyMay 12, 2023

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4.0

Very beautiful property, friendly staff. Clean spacious room, but room design a bit outdated.

monica.Dec 08, 2019

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4.0

My stay was alright but the bike I rented was broken and made me crash so o had to buy a new pair of pants they did not charge me for the rental I thought the room was ok it was old not renavated I was happy but I dropped a earring on hefloor and found a dog bone under the bed why would they put me in a room where animals stay I stayed in two difrent bookings a total of 4 nights But the staff was amazing But I would not stay here again or recommend it

jacq.family_with_childrenOct 18, 2019

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3.0

It’s getting very tired and needs a revamp for the price you pay—it’s in an excellent location in a beautiful environment but there are better alternative options to choose from in the area.

verified t.selfMay 23, 2019

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2.0

On arrival we were tired after a long journey. The receptionist really needed to go back to hotel school to learn how to welcome guests. She was cold and unhelpful. When we asked if we could eat something in the hotel restaurant, we were told “it’s full”.. we asked if she could check .... “no” was the one word answer from the kitchen . They couldn’t be arsed to serve us... so went out to find something in the town ... were virtuallly everything was closed at 20.30 hrs... not a good experience. The room was drab and in need of renovation. Clean enough apart from the stained carpets.. this hotel needs to get some more friendly and helpful staff.

Renovated farmhouse in valley with lakes.

roy.Feb 12, 2019

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4.0

I like the ambience of this hotel, which started as a wrecked old farmhouse but brought to life again as an interesting and attractive hotel with a countryside feel to it. The rooms are now getting a bit down at heel and could do with some update, but that has not stopped me coming back here on visits to the area because the other advantages of the hotel are so nice. Breakfast offers a good choice and is in the same building whilst evening meals are in the old castle building over the road. There is also a nice park with lakes you can walk around, which makes a good start to the day. Altogether pleasant.

Kasteel in the Clouds

verified t.Oct 09, 2018

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5.0

Beautiful location but the rooms could use an overhaul. We were up on the 3rd floor (no lifts) which made trips out with my dog a bit of a challenge.

jan.Oct 08, 2018

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4.0

Comfortable inn with beautiful surroundings. Rooms are a bit worn but comfortable and clean. Nice breakfast and cozy bar with a wide selection of Belgian beers.

Hotel was ok

michelle.Oct 05, 2018

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4.0

The hotel was ok, never quite as you expect in the pictures. But the staff were friendly enough and the breakfast was good and varied. Room needed updating but had all we needed. Local area had a good restaurant Juliette and the bar in the hotel was buzzing, tho probably because of the people with us. It was a good base for where we wanted to go so it did for us.

cathy.Aug 23, 2018

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4.0

Needs an update!!! Been a guest here for 30 years and it’s looking it’s age. Needs renovation

Nice location .

david.Aug 10, 2018

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4.0

We were came down to breakfast just before cutoff time and it was disappointing for the price .

Attractive and characterful hotel

roy.Feb 17, 2018

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5.0

A modernized old building in a very nice semi-rural location, with evening restaurant across the lane in an attractive old castle. Meals in the restaurant are delicious although somewhat expensive. Breakfast is in the main hotel building and is very good. The semi-rural location offers a pleasant walk around lakes in the valley. Fairly convenient also for nearby Aachen as well as South Limburg Holland where it is actually located.

verified t.Oct 28, 2017

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5.0

This is the second time at the hotel the staff is warn and friendly they have a very good breakfast meal lots of fruit and cheeses along with nice bread selections the rooms and large with a big deep bath tub just right for that long hot soak you need after a long trip always a enjoyment thanks