The Grosvenor

Central hotel

robert.Nov 24, 2024

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4.0

This hotel is very centrally located, which is handy if you come by coach. It is an older hotel that has been modernised.

anthony.friendsNov 23, 2024

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3.0

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Can't get an invoice for hotels.com

b.Nov 21, 2024

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1.0

The hotel was great, but booked through hotel.com and being able to access them to get an invoice is near impossible

barbara-anne.partnerNov 20, 2024

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4.0

Lovely old being do e up hotel

judi.Nov 11, 2024

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4.0

The Grosvenor has a restaurant / pub onsite that serves Awesome dinners. I had the Roast Beef for dinner and battered banana with ice cream for dessert and they were both delicious! Also close to town which is handy.

lucinda.Nov 11, 2024

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4.0

My room was lovely, comfortable and clean however I did hear a lot of noise from my neighbors.

angela.familyNov 10, 2024

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5.0

Staff very helpful and were pleased with our clean room. Very comfy beds

jennifer.friendsNov 09, 2024

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2.0

My friend and I booked 2 twin rooms. Pros: the room and bathroom were clean, the shower pressure was like a waterfall (so great), the staff was super friendly and helpful. There was a kettle and tea/coffee provisions (but no stir sticks or spoons to stir). My room smelled like cigarette smoke, and front desk staff moved me immediately with no hassle. Cons: the rooms were not at all as advertised. While I felt safe and the room was clean, it didn't provide a comfortable atmosphere. They felt like a half-way house for people leaving prison 😂 They were pretty dark with only one small window. The carpet was shag, a bit threadbare, and didn't seem clean (but I'm pretty sure they were, it's just the type of carpet). The decor was...weird. One single bed pushed against the wall of felted wallpaper. There wasn't enough room for a bedside table so the phone was on the floor. While technically there was a tv, there were only 4 stations (why even bother, then?). The walls were really thin - I could hear my neighbour, quite clearly, sneeze in the night and their alarm go off. The shower had a cheap plastic shower curtain that kept blowing onto me no matter how I positioned my body or the showerhead, so I just showered with the curtain open and the showerhead pointed towards the inner wall. I would not stay here again. I wish I could share photos so you could see the actual rooms we were given.

scott.friendsNov 06, 2024

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4.0

She’s an old girl but comfortable rooms, nice staff and affordable rooms

stephen.Nov 06, 2024

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5.0

Nicely renovated old hotel.

wade.Nov 03, 2024

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4.0

Staff were friendly, The room I stayed in wasn't the greatest, Mold on the walls and very very basic. Also next to the train station was very loud engine noises super early in the morning.

shane.partnerOct 26, 2024

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5.0

Thank you, we were only in for one night, but enjoyed the use of the warm, clean room with all ammenities covered. Will definitely stay again.

jenny.partnerOct 25, 2024

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5.0

The staff were all friendly, helpful and happy to chat about the history of the old building. The pricing was very reasonable at $255 for two nights. The room was very spacious. I would certainly stay there again.

paul.Oct 13, 2024

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5.0

Nicely refurbished rooms

alexander.Oct 07, 2024

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4.0

My stay was pleasant.

scott.Oct 03, 2024

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3.0

The property is old but was obviously upgraded a few years back. Friendly service, great location. The seal around the bath needs some urgent attention. While I could hear street noise, the room was warm and I had a good night sleep.

kenneth.partnerOct 02, 2024

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4.0

Enjoyed our stay

peter.Sep 27, 2024

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5.0

Great to see a character heritage building being restored and used so well.

raymond.Sep 26, 2024

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5.0

This place is fab. Rooms are clean and much bigger than you expect. Level floors, nice heating. GREAT STAFF & FOOD!! And the price is great!!

stanislavs.Sep 20, 2024

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1.0

Stay away from this place! Not as on pictures - quite dated and poor place Room is dated and not in best condition, bathroom is like from 70ies, when raised it with reception they said it is an oldest room and no other option available. Also had to put drunk teenagers to sleep at midnight as they were noisy. And guess what I got from reception or management- nothing. Avoid this place at all costs.