Golden Prince Hotel and Suites

andrew.Nov 28, 2024

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4.0

Ok... staff excellent..room?? Not as updated as it should be.. Would have been excellent 15 years ago.. now very dated .

victor.partnerNov 08, 2024

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3.0

its metro,so convenient with business site.. highly recommends to my friends.

relly.familyOct 26, 2024

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5.0

Very comfortable stay

Average hotel

verified t.Oct 12, 2024

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4.0

Average hotel, convenient location

maria v.Aug 18, 2024

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5.0

Location

david.Aug 09, 2024

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4.0

This was convenient since we were having an event in this hotel as well. I arrived kinda late so I just bought hot food from their convenience store. The front office was friendly & accommodating. There was a nearby lechon house which is quite popular.

joecy.familyMay 23, 2024

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2.0

Staff is unprofessional and unorganized. They keep telling us our suite room is ready by 2:00 pm and then 2:20 pm 2:30 pm 3:00pm and the room was ready at 3:30 pm. We found out that the previous occupants checked out already (this time its already 3:30pm) but they did not clean the room and the attendant keep telling us she called already and the room should be ready soon. The lobby don’t have enough space so sit down and staffs is not friendly at all. This hotel was recommended to me and for sure I am not going back. Its not just us who encountered this problem, the people we've talked they have the same problem and she got mad at them and provided them a temporary room for a while. You can do better than this hopefully your service will improve.

jesus j.partnerFeb 11, 2024

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5.0

Location is perfect and the room is huge

roxanne.Sep 25, 2023

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5.0

Clean

may j.familyJul 27, 2023

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5.0

Comfortable stay

elenita.familyFeb 22, 2023

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5.0

Everything was easy, awesome in every way, helpful staff and calm people around that work within the Golden Prince Hotel, I know I will book again in this Hotel when I come back, I also like the OJTs staff very accommodating and smiles and give it thier all to satisfy our needs, respectfully thanks again, I enjoyed my stay there very satisfied customer.

orland.partnerJan 02, 2023

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5.0

Our favorite thing about this property was the excellent breakfast buffet that was served each morning. The staff was very friendly and accommodating.

steven.partnerDec 27, 2022

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4.0

Walking distance to plenty of shopping. Super clean rooms and comfortable beds. Dining was limited so wasn’t really impressed. Will definitely stay again though.

maria.family_with_childrenNov 09, 2022

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5.0

Got the master suites as we are a family of six. There were two bedrooms in the unit with a living room and dining area. Close to the center.

maricor.familySep 15, 2022

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2.0

The room is too small. The aircon doesn’t cool (window airconditioner). The bathroom sink clog-up.

herma.Aug 14, 2022

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5.0

Nice location . Friendly faces greeting us everytime . Quite helpful. Very pleased and will stay here again. Thanks you

travis.family_with_childrenJul 26, 2022

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5.0

Parking was a little hard to see coming in. The check in desk is a bit unusal with two seperate desks and you can get the two mixed up. Overall was great place to stay in manila for a few nights.

brenda.Jun 12, 2022

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4.0

Location is good, the only thing i can share was the sink its too slow to drain the water i ended buying a stuff cleaner.

perry.family_with_childrenJan 04, 2022

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5.0

Very nice hotel! Wonderful help! At a good price!

janet.Jan 03, 2022

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1.0

unhelpful staff, poor facilities no one cares (and in my time wont answer the phone also) The worst customer service ever encountered in a hotel not recommended!! On the first day of my stay I ask the reception to transfer me to other room as I Have work to do and the promised Wi-Fi was not usable as the signal is not good on. I also could not use my own data cellular because my view is only a big wall of a building next door resulting on no phone signal either!! The reception said no other rooms are available. I said I can wait for the next day when other guest are checking out… So on the next day I asked again the front desk if I can transfer she said she will not transfer me because I might still want to get yet another room again after this!! ..Judging me as a headache to them!! I had important work to do which is why I was there…They also said they wouldnt clean my room again Also there was no towels and bedding and this was mentioned on a board in reception but of course I didn’t know this until I arrived and had already paid non-refundable… I also choose this hotel to unwind in-between work but for my whole stay in this hotel was terrible experience by staff that didn’t and condescending.