Orchard Hotel Singapore

Hotel is very good but unfortunately the room provided was too small as compared to what it was shown to me by MMT while booking. There was no body lotion available in the bathroom I was given an upgrade while check-in but then it was honoured while availing. Then I had to show the voucher which they then gave it to me Food was good, hotel is also very good. Location is also very nice

Location was good . South India food was great. Average in the cleaning and facilities, definitely not a 5 star level services.

Location and housekeeping was good. Front desk staff were not always helpful. Contacting reception from the room was impossible

I was booked here for 3 + 5 nights, the first 3 nights was an avg experience with the room. The next they put me in a corner tiny room with even more tiny bathroom with no place to even keep my shampoo bottle or bath soap, water flowing out from the shower area. No space to even turn around inside the bathroom.

Rooms were good, but the view was pathetic! room service was not prompt. Breakfast spread was limited for vegetarians ! automatic checkin machines were not identifying face scan and there was long queue to checkin. No sitting facility at lobby ! overall, not worth the price and definitely not worth luxe category

The staff lacks empathy, hotel is meant only for official use and stay. Limited options for family leisure stay.

Suffocating rooms with too much smell . Basin are chocked very frequently , room service came for formality did clear the room properly . Overall very bad experience

Great hospitality. Excellent support staff. Excellent location as it is close to a shopping mall. Great value for money.

Hotel is not worth about money they are charging. Customer care service was pathetic which improved after written complaint only. Until no body listened to my verbal complaints thrice.

Rude and unprofessional front desk staff and manager. Took almost one hour for check in. Most of the check in kiosk is not working.

The stay waa comfortable and amazing. The staff was courteous and kind. So glad to have stayed here

I had a great experience. Everything was good. Hotel was clean. House service was great. Food was good but can be improved.

The stay in orchard hotel was amazing, the rooms were extremely clean and cozy. The food was amazing too with lot of options for indians as well. The staff was very humble and the best hospitality.

I stayed for 3 nights, i was there on 31 st dec and they host a good event in lobby which was very good, me and my kids had enjoyed a lot. Hotel was nice with gr8 location, nearby all shopping centers, 7 eleven and all fast food joints. Room was good in sizes,

Property is located at orchard road which is the shopping destination of singapore. It's a site to behold during christmas time. In addition- hotel staff was very courteous and attentive. Breakfast buffet spread is also very elaborate. Overall, a great hotel to stay with easy connectivity to all singapore attractions. Thoroughly enjoyed our stay

Awesome and ckearn well organized and kind staffs got a room upgrade without additional charges even if we stayed during the peak seasons

Size of the room and the bed is not worth for money and the response from the staff also not good at all

Located on the posh Orchard Road, the hotel is easily accessible and we could find people from many nationalities staying there. There is a lot of automation and control so it seems quite safe and convenient - restricted use of lifts controlled by room card, wifi basis room details, etc. The check-in and check-out were smooth and the staff is very friendly, considerate and professional. Room service was also very responsive. Breakfast is having a nice spread and the food is tasty and good quality. Very happy in choosing this hotel for our Singapore vacation.

Good hotel to stay on orchard road at reasonable price. Mrt station is far away but bus stand is near. Breakfast is good with 4 to 5 vegetarian dishes. Rooms are spacious. Had no issues staying in these 5 days.

The location is good for shopping and the rooms are renovated with nice interiors. The breakfast and dining options too are good