First Group Riviera Suites

verified t.Sep 20, 2024

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4.0

Very kind and accommodating staff. Was able to check me into my room early and let me keep my bags in storage before I checked in and after I checked out while I was waiting to go to the airport. Because the hotel is right next to the ocean the wind is very strong and it can get really loud. I had a hard time sleeping because it can be a little intense/ intimidating at first. I only stayed for one night but if I stayed for longer I think it would have been easy to adjust. There is a cafe in the lobby that has really good coffee and food. Staff is also very kind.

michael.Jul 27, 2024

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5.0

Will stay here again!

britt.familyFeb 19, 2024

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3.0

There was no generator which was not advertised on the website so we were without electricity for several hours during loadshedding. The room was lovely and spacious but there was no lift an it was on the first floor which made it difficult for my elderly father to access the room and he actually fell down the stairs as they are quite steep

ashlen.Dec 16, 2023

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5.0

Great place however no parking was available which is a huge bummer

janice.Oct 16, 2023

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3.0

The booking was done and approval sent, but when I arrived at the hotel, they were fully booked and didn’t have space for. They helped and made an arrangement of a client who left without checking out. They then called me the next day to tell me to move again without any communication about this prior and then once again made arrangements, I wasn’t informed breakfast was included so didn’t go as I thought it was a self catering unit. The staff are very friendly that work night shift but are very understaffed. One person needs to do it all. They managed to accommodate me and I’m grateful for that, they need to fix their internal system so things run smoothly.

dorothy.Aug 17, 2023

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5.0

I love my view and the atmosphere. The only problem is the parking otherwise I will be back next year

Good stay!

stephanie.Jul 18, 2023

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4.0

The unit was good, but there were issues with the master bathroom (when showering water spewed into entire bathroom). In addition, the elevator was not working when we were there - walk up to fifth floor every time!

zarrin.Jun 17, 2023

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5.0

The staff were most helpful. We did not like the idea of the bathroom being open to the bedroom. I feel so strongly about it as to say that whoever has designed has no sense of shame or privacy. Othen than this, our stay was excellent. We hope to return to it.

susan.familyOct 14, 2022

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5.0

I really enjoyed the public swimming pool across the street, it was great to start the day with a refreshing salt water swim. Only downside was that the beaches further away from town were a lot nicer...

christina.Jul 12, 2022

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4.0

The hotel was nice. The views were amazing. The staff was helpful. The room was clean. The only complaint is that airport pick up is not 280R as advertised but 450R and you don’t pay the hotel but the driver. Which was confusing and much more than I would have been willing to pay.

verified t.Feb 02, 2022

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3.0

Location is great and the apartment is spacious with a good size kitchen. Bathroom is in desperate need of a refurb. Staff are friendly, pool and all other fitness facilities were not in use at the time of our stay.

verified t.partnerJul 19, 2021

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4.0

Pleasant and friendly

verified t.Mar 14, 2021

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1.0

Definitely not a 4* :( Room was not cleaned everyday!!! Apartment was a lot smaller than pictures. I definitely won't be staying here again or reccomending it to anyone.

Birthday party

amobichukwu.Mar 11, 2021

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5.0

Was a friends party, and we had fun

nick.Nov 16, 2019

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4.0

Poor choice of tv channels. No international news channels. No local news channels No daily coffee and bathroom supplies Insufficient parking on property

nicole.selfAug 28, 2019

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5.0

Great location and comfortable room. The only issue was, I made a booking for an excursion, this independent tour company said they left a message at the hotel but the receptionist said they didn’t get the message. Not sure whom to believe but this did cause a big inconvenience

verified t.partnerAug 24, 2019

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5.0

Nothing, everything was perfect. ❤️😍❤️❤️❤️❤️❤️❤️❤️

Impressive

xolile p.Jul 18, 2019

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5.0

This was a very good stay, and I was so impressed by one of the staff she went an extra mile to make sure I get the place to stay for up to the 25th. From the 12th meaning I will stay for 13days here

Excellent value

verified t.Jul 07, 2019

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5.0

We booked a 1-night stay. Check-in was quick and efficient. I reserved an on-site parking bay, which is one of a limited few right in front of entrance. The room itself (on ground floor) was so much more than I expected. Bathroom facilities excellent. A small balcony/patio very nice. I would definitely recommend this hotel, and hope to be back soon again.

Great location.

peter.Mar 10, 2019

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5.0

Very friendly helpful staff. Big room with large west facing terrace. Handy for shops. A great location for access to CapeTown ,Table Mountain and the wonderful Cape Coast