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COUPLE
SOLO
3.5
Very Good
10 User Reviews and 19 Ratings
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Guest Reviews
A great legacy. But terrible management
Rated 5.0 by Harpreet Chhatwal . Couple Traveller . Oct 24, 2019
The staff is ill trained, lacking the hospitality that you would expect in classic hotels. The phone didn't work. Not a pleasant experience.
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Excellent location
Rated 5.0 by Jeetendra Pande . Solo Traveller . Oct 21, 2019
It is a heritage property which is exceptionally well maintained.
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When in Kandy staying at Queen's Hotel is a must
Rated 5.0 by Brahmi Chakravorty . Nov 05, 2018
Staying at the historical queens hotel was an honor it is the closest abode that you can find to most of kinds cultural sites. The building is lovely and so are the staff. They go out of their way to make you feel comfortable and welcomed. Three cheers to all them if I ever happen to visit Kandy again, will certainly be staying here. Loved the staff they were extremely hospitable.
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Good location
Rated 4.0 by ASHWANI UPADHYAY . Couple Traveller . Oct 31, 2022
The hotel is located in front of tooth relic temple and the lake. It is also near to kandy city center mall. Good location, heritage property with decently good service.
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Review for queen's, k and
Rated 3.0 by Shruti Goel . Couple Traveller . Nov 18, 2023
Property staff could not find our reservation for almost an hour inspite of showing them the voucher and even after it was fully paid booking. Mm t should inform them in advance of the booking. We were not even able to reach mm t international travel helpline. It was really bad from mm t point of view. Regarding hotel, few parts of the hotel were under renovation and our window was on that side so we couldn't go to our balcony. Restaurant staff struggling with language with foreign tourist.
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Overrated Hotel for the price point
Rated 3.0 by Saranya Swaminathan . Solo Traveller . Jan 05, 2020
Had booked a standard king size room, however at check-in was given a standard twin size room. I have heard of hotels upgrading rooms to customers and not downgrading. This was very unprofessional on the hotel's part. After I brought it to their notice, I was allocated the room I had booked (originally) for.
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Poor Stay
Rated 2.0 by Dipen Roy . Jun 13, 2024
Externally hotel was good but lift was not working toilet not properly cleaned
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Poor Stay
Rated 2.0 by Albert Dhiraviyam . Jul 18, 2023
Very old property, no renovation done, staff are very low quality. Check in was given at 4 pm only instead of 2 pm
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Good location but need to improve
Rated 2.0 by vinay bhatte . Couple Traveller . Jan 23, 2020
Queens Hotel is good in terms of location, right on Kandy Lake and opp the buddha temple, but it needs to be refurbished and breakfast was pathetic
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Terrible stay
Rated 1.0 by Arindam Bhattacharjee . Couple Traveller . Jan 22, 2024
Only good thing is location. Rooms are damped, flush in washroom doesnt function. Entire hotel is dilapidated
