Deevana Patong Resort & Spa

Mixed reviews of our stay at the resort. Pros big spacious resort very green. Lots of plants all around and maintained well decently done up rooms comfortable beds, nice pillows. Good gesture of providing umbrella, swimming caps, goggles, towels and a nice beach bag in the room itself. Two nice, clean and big swimming pools. Indian food at the restaurant along with thai and pizza. Reasonably priced compared to the restaurants outside. We were quite happy to have two meals here when we were tired after a long day out. Breakfast spread was nice. Mix of thai, western and indian. Check-in was smooth. My emails prior to arrival to confirm my booking were responded to promptly. My request for a twin bed was also accepted. Occupancy seemed good with a healthy racial mix. Cons this place could win the title of ‘cannot’ city. This was the standard answer to a lot of our questions/ requests. Can we get some onions to go with our indian food? - ‘cannot’ (unless you pay for it) can i get water along with my food in the restaurant? - ‘cannot. You have to pay for it!’ (after ordering chicken and naan, i realised that one naan isnt going to be enough) can i get another naan quickly to go with my chicken. - ‘cannot get it quickly. The food comes from the restaurant in the co-located ramada Deevana Patong Resort & Spa. It will take 5-10 minutes’ me at eight pm: can you send me fresh cups for me to make tea in the morning? - ‘cannot. We provide only one set of cups in the day. Please wash them for second use. ’ me at 07:00am: can you send me some tea bags please? - ‘cannot. House keeping comes in only at 8am. Please wait another hour. ’ can i get a weighing scale? - ‘cannot. Please use the weight machine kept at the entrance of the Deevana Patong Resort & Spa’ can i get an iron? - ‘cannot. Please use the iron and ironing board kept in the locker room at the entrance to the spa. ’ the pan cakes are very thick. Can you make them thinner? - ‘cannot. The batter is like this only’ having stayed in a number of remarkable five star properties in india, we come to expect many aspects of their service as granted. We didn’t get them here despite that it was priced similarly and had a great rating. I’m not sure if that’s a characteristic of this resort t in general, but it didn’t feel nice.

I love the place and its ambience, especially the clean pool. I would always want to stay here for SOME of their in-class services. The rooms and the linen were spotless and fresh only for the first four days coz the housekeeping was done by a different lady. NIMI the reception staff, she did a wonderful service. Lets highlight the things that need to be changed immediately with training. 1. Housekeeping the Tall/broad lady grumpy expression - for the next four days did a shoddy job, did not sweep the floor, the cups were not washed, spoon arrangement was distorted, towels were not kept neatly folded on the racks, they were placed unkempt, linen sheets were creased despite placing the wooden placard to change the sheets. The sweeping was done like a little Alice in wonderland by doing a feather touch on the floor. On, one of the days, she forgot to keep the towels, I went immediately and asked her, she flings the towel onto my chest. Not acceptable behavior at all. I lost my cool and went to the reception to complain and the guest relation manager isn't available. the cups were kept tardly, towels on the rack like a rag cluster and the crease on the sheets. Both of them claim they have no idea of why the wooden placard is kept and its purpose. 2. Breakfast is great and good. I find your restaurant staff greet only the white customers and not the Asian customers. Voluntarily they would go to them, greet them, exchange pleasantries, and ask about their day. My feedback is critical yet Deevana Patong is still my favourite for my next visit.

I stayed here with my spouse and we loved everything starting from rooms to breakfast to service. Location is perfect to walk to patong beach, bangla street with many options to eat from local thai cuisine to italian, indian and not to miss night street food. The only thing i felt was a bit off is there was no water bottle provided when we checked-in and when i asked them for the same, they investigated room at-least 2-3 times and then provided water bottles. This may be because some tend to take those bottles away and they are being bit more cautious. But suggest you to take a video/inspect room when you check-in to be on safer side. Overall i would be coming back for sure as i loved the place.

We had a good experience at the Deevana Patong Resort & Spa except for two, three occasions. They provided a baby cot without asking for it and we really appreciate it. Howeve, the menu should have more vegetarian options. Sometimes they only have papaya as a vegetarian dish. Plus we found two dining staff very rude, the rest were really friendly. Once I went to the dining area while returning from shopping and requested them to provide us plates and spoons, but instead the guy asked me to carry everything on my own. When I asked him that I have handful of stuff already and he should do it, he showed a very bad attitude. He finally did what I said but the experience was really uncalled for

Located less than a km. From the patong beach, beside wyndham by ramoda. All major tour operators offer pick-up/drop-off for this Deevana Patong Resort & Spa. We were allocated a room on the ground floor and had a wonderful stay for 4 days. Pros: well maintained swimming pool, lavish breakfast buffet, beach towels &bag, coffee/tea sachets, hot water kettle are provided and early check-in/late check-out requests entertained if rooms are available. All members of the staff including mr. Kevin - a gm is very co-operative. Cons: rooms are a bit dimly lit giving it a shabby look. The lightings could be improved a bit.

deevana patong resort and spa is an excellent stay option in the patong district of phuket. if you want to stay close to all the happening places, look no further! the resort is just 12-15 minutes walk from patong beach, while at the same time it's also close to the party hubs.. the property in itself is very well spaced out and you will be surprised how it opens up as you go inside. it has two pools, rooms are spacious and very clean. the breakfast spread is quite lavish. very good for family stays too. i would not hesitate to book the place again on my next visit.

The location of the resort is plus. It's 10 mins walk to Bangla street. It's located in area full of street food and shops. 10 mins walk to Patong beach. Breakfast was good. Lot in variety. Staff was good and always smiling. We booked garden view wing room. It was big and clean. You have small extra bed so good for families with kid. Overall a good stay. Cons: The package they offer for activities in Phuket like Phi phi island and James bond is little expensive than others. We had asked for airport drop at 5 am. Otherwise everything else was good in the resort.

We had a short stay in this resort but it was a nice stay. This resort is nearby Patong Beach (approx 900 meters) and Bangla walking street is approximately 1. 2 km (we returned by walk). We enjoyed nice dinner buffet in Friday evening (special day). Garden is quite spacious but garden faced rooms are not very big. They have a swimming pool for child and another for adult. Also they have some childcare units. We could not get spa because all staffs were pre-booked. They arranged paid airport transfer in morning. Overall good experience.

Hotel is located in happening area of Patong, everything is close by. There are many indian, italian, Thai restaurants near the Deevana Patong Resort & Spa. Also this Deevana Patong Resort & Spa provides indian buffet lunch/dinner. Good for people who Miss indian food. Resort is very well maintained, it's big, rooms are spacious enough. Hotel is at walking distance from most happening area of Phuket (walking street near Beach)

Resort is really nice, near to market. Indian food was also provided. Jacuzzi pools are not cleaned enough.

The stay at deevana resort was really great. Room was clean and very spacious. Will definitely come back.

Good experience. Jacuzzi was working properly. Breakfast was average though. Property was nicely located

Connectivity to all interesting places at Bangla road is good.

Nice Deevana Patong Resort & Spa. Great location. Friendly staff. Big rooms

We booked a room with a plunge pool and that is the best asset, spent lots of time in there. The room was hygienic and the area was quite safe to stay. Staff was so responsive for all queries. Overall its a great place to stay, near to patong beach

I have best experience here. Staffs are very supportive and follow each and every rules

Great place with good food at good central location.

Resort is very beautiful with very beautiful swimming pool.

The room was very good, my travel agency suggested a beautiful Deevana Patong Resort & Spa, always we have to book through travel partners. Thanks for your wonderful support.

It was our anniversary and we enjoyed alot