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Planning to Book Novotel Phuket Resort ? Get inspired by Popular Reviews
Great location, good hotel, but lacking somewhat in hospitality
Milind Dalal
The positives first: Great location (especially the access to a lovely part of Patong beach), excellent swimming pools, good restaurants, decent breakfast, and very responsive housekeeping staff, especially the lady who cleaned our room. The van service and leisure activities were pretty good as well. The not so good: Room furnishings need improvement. There was no bedside table; the bunk bed was creaky and unstable; insufficient lighting in the room. Some of the staff, in particular, need to undergo some basic hospitality training. Especially the gentleman who was manning the reception during our check out early in the morning was terrible. I have never seen such rude and uncouth behavior in the services industry, and this was just a normal checkout process! Overall, a good Novotel Phuket Resort which could have been much better.
Excellent stay
Jagruti Joshi
Excellent experience at novotel. Friendly staff. Rooms are big and clean. Bathrooms are big. Breakfast is above average. Had few veg options, at least you wont remain hungry. Service was quick. Its a big property with excellent ambiance. Don’t miss the massage there. Only drawback is that property has many steps and slops. Though they provide golfcart to travel from main road to lobby but not sure it its going to be comfortable for pregnant women and elderly. Pool was clean. It’s located very near to bangla road. Hotel also provides free shuttle service till bangla road central mall. Overall we had best time at novotel and will definitely book it again in future.
Good Stay
Ashwin Prasad
As already rated, everything about the Novotel Phuket Resort is excellent except the food part that too only for the indian tourists since in spite of having such large influx of indian tourists at a place like phuket the Novotel Phuket Resort doesn't have indian cuisine in its menu and most of the Indians don't like the thai food. But overall a great Novotel Phuket Resort at a fantastic location and would stay again at the same Novotel Phuket Resort in my next visit.
Excellent stay but not suitable for handicapped
Gunja Srivastava
Very good locations. Rooms were also good. Only problem we faced is that the Novotel Phuket Resort is not suitable if you have any aged parents travel-ling with you. The beauty of the Novotel Phuket Resort is that it is based on a hill which makes it a unique experience. But as there were a lot of steps, my parents were stuck in their room and could only go to the dining halls for meals. Rest everything was great - the food, staff, pools, concierge service, spa, etc.
Good Stay
Saurabh Sharma
We took deluxe sea view room which had a very nice view of the sea. The rooms were clean and spacious and. Staff was courteous and helpful. However, the location is at a steep hill at one end of the patong beach so walking up is impractical particularly when you have walked at-least 15 mins from patong market center. If you plan to eat all meals outside the Novotel Phuket Resort, then better go for another Novotel Phuket Resort which is near the beach. No
Very good but have lackings
Pradeep Chauhan
Resort was excellent but very far from airport(1 -1. 5 hr) overall it was a great experience except one issue. When i request for taxi to airport as i have morning domestic flight to bankok, they put pressure to leave the Novotel Phuket Resort before 5-6 hrs. Even i ready to take the responsibility for any loss or miss my flight but they didn't provide taxi then i book online for just 2 hr before and reached to airport easily on time. The staff put press
A memorable stay at Novotel Phuket Resort
Mridul Chatterjee
Our stay at Novotel Phuket Resort is memorable. The location of the Novotel Phuket Resort is just 5 star. Views from the room and balcony was splendid, in fact it was 270 degree view overlooking both the Patong Beach and Patong Town. Room amenities are standard as per Novotel. Breakfast was very good with many different options. Hotel has 2 pools, gardens to pass leisure time. Overall highly recommended.
It was a delightful stay at Novotel Phuket resorts.
damodar kumar
We stayed there for 4 nights and it was really a good stay. Specially the view from balcony was mesmerizing and breathtaking. The Novotel Phuket Resort is at Hills but they provide round the clock service for pick and drop. I would recommend couple traveler to stay in this Novotel Phuket Resort for Sea view with balcony rooms.
Property location
VISHAL SODHA
Very good property location and everything near by Novotel Phuket Resort
Awesome place to stay in Phuket
Dr Anshul Gupta
Excellent services and very nice location. The shuttle service to the Town is very convenient. Keep it up!
Perfect family stay
maulik desai
Perfect for family stay. Excellent service. Great food and superb swimming pool. Shuttle service is very prompt for nearby location. Very accessible
Excellent Stay
Hansrajsinh swarupsinh Puvar
Stay was awesome, great staff, view from balcony and service. Totally recommend staying for family & couples.
Beautiful place to stay
sunanda singh
Excellent location. Beach view from room. Excellent room.
Novotel
Vishu Gupta
I stay in novotel for 5 nights and it was a great experience. The best part is there staff they talk very nice they explain everything in brief and room cleaning and bed sheets they change everyday and the location of the Novotel Phuket Resort very good the best part is sea view point room
Beautiful property!
Vibhor Jain
Beautiful property. Away from the hustle bustle yet not far. Breakfast is good ( limited options for vegetarians. Nice spacious rooms. Sea view from the resort is excellent.
Location is prime and one must include breakfast buffet!
Gunpreet Singh Dhaliwal
Food is good too, i am little disappointed with service, the room i booked wasn’t provided, and moreover was told to wait for 30 minutes and was again asked to wait 30 minutes which i disapproved, and then finally i got my room around 2:40pm
Good Stay
prathosh padmanabhan
The Novotel Phuket Resort was excellent. The location was so close to patong beach which was a major advantage. Also, if you are leaving for any trip in the morning the Novotel Phuket Resort staff was kind enough to provide breakfast box to go. I will surely book at novotel again.
Excellent Stay
SANJAY KOCHHAR
Very good property with beautiful views and good services, only service for pick and drop for market is average.
Excellent Stay
DEBANJAN ADAK
We came to Phuket to enjoy our honeymoon. We selected Novotel Phuket Resort in Patong beach. It was a pleasant stay, nearer to Patong beach and an awesome experience. The hospitality of the people are just fabulous. The quality of food is also good. We enjoyed every moment of our vacation and we would like to come here again.
Good Stay
KUNAL DOOGAR
Great service, good location with patong beach on walking distance and restaurants in near vicinity including indian food. Staff behavior is also good. Enjoyed our stay. Would recommend stay here.
