Novotel Phuket Resort

The positives first: Great location (especially the access to a lovely part of Patong beach), excellent swimming pools, good restaurants, decent breakfast, and very responsive housekeeping staff, especially the lady who cleaned our room. The van service and leisure activities were pretty good as well. The not so good: Room furnishings need improvement. There was no bedside table; the bunk bed was creaky and unstable; insufficient lighting in the room. Some of the staff, in particular, need to undergo some basic hospitality training. Especially the gentleman who was manning the reception during our check out early in the morning was terrible. I have never seen such rude and uncouth behavior in the services industry, and this was just a normal checkout process! Overall, a good Novotel Phuket Resort which could have been much better.

Excellent experience at novotel. Friendly staff. Rooms are big and clean. Bathrooms are big. Breakfast is above average. Had few veg options, at least you wont remain hungry. Service was quick. Its a big property with excellent ambiance. Don’t miss the massage there. Only drawback is that property has many steps and slops. Though they provide golfcart to travel from main road to lobby but not sure it its going to be comfortable for pregnant women and elderly. Pool was clean. It’s located very near to bangla road. Hotel also provides free shuttle service till bangla road central mall. Overall we had best time at novotel and will definitely book it again in future.

As already rated, everything about the Novotel Phuket Resort is excellent except the food part that too only for the indian tourists since in spite of having such large influx of indian tourists at a place like phuket the Novotel Phuket Resort doesn't have indian cuisine in its menu and most of the Indians don't like the thai food. But overall a great Novotel Phuket Resort at a fantastic location and would stay again at the same Novotel Phuket Resort in my next visit.

Very good locations. Rooms were also good. Only problem we faced is that the Novotel Phuket Resort is not suitable if you have any aged parents travel-ling with you. The beauty of the Novotel Phuket Resort is that it is based on a hill which makes it a unique experience. But as there were a lot of steps, my parents were stuck in their room and could only go to the dining halls for meals. Rest everything was great - the food, staff, pools, concierge service, spa, etc.

We took deluxe sea view room which had a very nice view of the sea. The rooms were clean and spacious and. Staff was courteous and helpful. However, the location is at a steep hill at one end of the patong beach so walking up is impractical particularly when you have walked at-least 15 mins from patong market center. If you plan to eat all meals outside the Novotel Phuket Resort, then better go for another Novotel Phuket Resort which is near the beach. No

Resort was excellent but very far from airport(1 -1. 5 hr) overall it was a great experience except one issue. When i request for taxi to airport as i have morning domestic flight to bankok, they put pressure to leave the Novotel Phuket Resort before 5-6 hrs. Even i ready to take the responsibility for any loss or miss my flight but they didn't provide taxi then i book online for just 2 hr before and reached to airport easily on time. The staff put press

Our stay at Novotel Phuket Resort is memorable. The location of the Novotel Phuket Resort is just 5 star. Views from the room and balcony was splendid, in fact it was 270 degree view overlooking both the Patong Beach and Patong Town. Room amenities are standard as per Novotel. Breakfast was very good with many different options. Hotel has 2 pools, gardens to pass leisure time. Overall highly recommended.

We stayed there for 4 nights and it was really a good stay. Specially the view from balcony was mesmerizing and breathtaking. The Novotel Phuket Resort is at Hills but they provide round the clock service for pick and drop. I would recommend couple traveler to stay in this Novotel Phuket Resort for Sea view with balcony rooms.

Very good location, good facilities, staff are very nice, limited options in Indian cuisine but very good food, checked in 2 hours before check in time but got room immediately. In short highly recommended.

Resort was clean, three pools, good food with indian food options. There was an evening sunset place amazing view

Excellent location. Beach view from room. Excellent room.

Very good location. Excellent service and transport from room to lobby.

Beautiful stay at novotel. The property has superb sea views from a height - not only from the rooms but the lobby and restaurant as well. There are 3 pools a well with greta views. The rooms are aesthetically done up.

Good Novotel Phuket Resort but old, accessibility to beach and major attractions of patong is good.

Very well maintained property. Good service. Resort feel

Very good Novotel Phuket Resort! Enjoyed our stay and would highly recommend the sea view room. Staff is very friendly and the free shuttle services to Jungceylon mall are an added bonus. Breakfast options are aplenty. Good location right next to the Patong beach.

A nice experience at the hills of Phuket at Novotel, with lovely sea view rooms.

Perfect location and a well maintained property. Breakfast was not that great but staff and spa were amazing. Good for family.

Good location at phuket. Breakfast spread very good with mix of thai and continental. Only concern, pools not open in the evenings after 7 pm.

The property is very approachable staff is very co operator indian food is available in the Novotel Phuket Resort restaurant