Hillstone Bodrum Hotel & Spa

1 star hotel pretending to be 5 star

chris.Jul 20, 2024

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1.0

The management of this hotel are an insult to humanity and that’s being kind !!! Air conditioning doesn’t work, bath leaks, generally very untidy and tired. Don’t be fooled by the 5 star rating it simply is not !!!! This is a 3 star hotel that is massively overpriced. The manager lied to me about a booking and the owner backed her up, I ended up paying twice for 1 night and to add insult to injury the manager continued to call my room at 2.30am then sent someone to knock on the door at 2.40am just to take payment when I had already paid over £1000 and had agreed to sort out the issue in the morning. This behaviour is disgraceful, I can only imagine the hotel are point blank desperate to operate in this manner. 1 star I accept the desperation not 5 star !!!!!!!

Travel

ali.Jul 12, 2024

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4.0

It was nice hotel is very good clean and quite and confortable

chris.Jun 11, 2024

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1.0

Staff in this hotel are a disgrace- the customer is always wrong especially in the eyes of the so called manager

sara.familyJun 30, 2023

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1.0

The worst place I’ve ever been in my live, we had to call the police on the staff for the treatments we got. Our check in and check out was a nightmare. Ruined our entire vacation.

malcolm.partnerNov 27, 2022

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2.0

Lovely pool, comfortable bed. Disappointing customer service and disabled access and facilities, even though I contacted the hotel in advance. Seaview room, view obstructed by another property being built. Overpriced.

guy.partnerOct 17, 2022

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5.0

Beautiful Hotel . Beautiful view of the ocean and the city. Fantastic pools and spa. Great staff. A bit far from the downtown area where action is. You need to take taxis .

masood.familyOct 14, 2022

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4.0

A very nice modern design hotel. Hilltop location, quiet with superb views. Friendly helpful staff. Superb gym and spa facilities at no extra cost. The building is showing signs of age in places, in need of some restoration.

Great service and details

zain.Sep 17, 2022

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5.0

It was a very pleasant stay. The resort is peaceful and perfect for relaxation. Everything was so clean. Staff is very helpful and friendly. Various pools and all of them are very clean. Breakfast is very good. The whole experience was lovely. I would stay there again and highly recommend it.

Room 1408 Honeymoon

sarfraz.Jul 06, 2022

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5.0

Honeymoon trip. Everything was perfect - Staff particularly helpful! Will be back!!

Spring holiday

b.May 03, 2022

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5.0

Great location just a short walk (25 mins) from the marina and seafront. Amazing pool areas and staff are really helpful/attentive. Self service for breakfast would of been better rather than being served...the honey on the comb was delicious.

verified t.familyJul 08, 2021

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4.0

Location: Excellent, nice view of Bodrum. Hotel: Nice property, looks like new. There was an ad about starbucks opening soon. Room: We stayed on panoramic suite, and it was excellent Hotel amenities: Some restaurants were closed. Spa was good. Cleaning was good as well. Service: Service staff is very attentive, and trying to do their best. There was not much guests during our stay though. Do not ever attempt to bargain on anything with the lady on the reception. She is though. Food: I think food is the weakest part of the hotel. It was not much tasty according to all in our party. Breakfast is below the bar on turkish standards, but still over the bar on US standards. At some point hotel was out of potatoes, and i think this explains how well they were prepared for food service. Overall, we enjoyed our stay on this hotel, and I would recommend it, although food service needs some improvement.

Good stay but could have been great... so close

larry.Jun 10, 2021

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4.0

The property is bauetiful but beware of the neighboring hotel under construction that could block your view. There were a few items that would enhanced the stay you thought an above average hotel would offer or be sensitive too - service was slow to react but got better over our five night stay. No shuttle service to the city but it's also an easy 20min walk downhill but not recommended for kids. Taxi service is cheap and reliable, Exchange rate was three points better in town and the ocen view room was great but no snacks or water as advertised but maybe due to COVID prorocols. WIFI was adequate foe work. Overall good value and one of the nicer properties.

verified t.selfOct 14, 2020

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5.0

Beautiful property overlooking the Castle and Bodrum. I highly recommend this hotel

hakan.familyJul 08, 2024

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5.0

Très bon hôtel a taille humaine petit déjeuner exellent personnel très gentil a 5 mn du centre de bodrum

yvette m.familyJul 15, 2023

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5.0

Nous avons passe un sejour magnifique.nous sommes tres bien reposee;Le personnel est tres professionnel,l hotel est tres propre, Nous reviendrons avec plaisir a Bodrum et sejournerons a Hillstone . Seul regret: pas d acces a la plage

klaus.Sep 29, 2022

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4.0

Apart from a horrible check-in process lasting 45 minutes and another 45 minutes to get wifi- access we were quite happy with our stay. Generally, the personnel was very friendly and service-minded. Hotel facilities are excellent.

juan.Sep 24, 2022

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5.0

Todo estuvo perfecto

füzüran.Sep 05, 2022

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5.0

İlk başta tedirgin gitim hotele ama süper konum olarakda süper temizlik hijyen süper ben çok memlun kaldim kusursuz seneye tekrar gidecegim

fatiha.Aug 31, 2022

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4.0

Séjour de 10 jours ne famille!!! Hôtel très bien situé dans les auteurs de Bodrum, belle vue montagne et mer; Le personnel est au petit soin pour vous Hôtel propre et calme!!!!

cuneyt.Aug 29, 2022

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5.0

Personeel servies was niet goed