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You are booking hotel for more than 30 days

Review Of Grand Excelsior Hotel Deira (formerly Sheraton Deira)0123401234

Deira, Dubai | 3.9 km drive to Dubai Gold Souk

    User Ratings & Reviews

    Important information that you need to know before you book!

    • All
    • COUPLE
    • FAMILY
    • BUSINESS
    • GROUP
    • SOLO
    3.5

    Very Good

    481 User Reviews and 1160 Ratings

    Location3.9

    Room3.7

    Food3.5

    Amenities3.3

    Hospitality3.9

    Cleanliness3.6

    Sort By:

    Guest Reviews

    Super stay and curated meals by chef

    Rated 5.0 by Neeta Rohan Khanolkar . Business Traveller . Dec 03, 2024

    Location was nearby to metro station and shopping mall deira city centre. Hotel amenities were premium room upgradation

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    Good stay

    Rated 5.0 by Vinod Shukla . Business Traveller . Dec 02, 2024

    Good stay and good service along with food and other items

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    Excellent Stay

    Rated 5.0 by Santhakumar RPSP . Dec 01, 2024

    The stay was excellent. Very kind staff!

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    All very good

    Rated 5.0 by RAJBIR SINGH GROVER . Family Traveller . Nov 10, 2024

    Very good room, house keeping service is to great, all staff bahevior is to good, and food to much dilisheos

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    Excellent Stay

    Rated 5.0 by Muhammad Mobin . Nov 09, 2024

    It was really great experience staff is so cooperative and professional location is best i preferred always this is my second trip with mytrip and the same hotel

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    Excellent Stay

    Rated 5.0 by SACHINKUMAR SHINDE . Business Traveller . Nov 06, 2024

    *Grand Excelsior Hotel Dubai Review* *Location: 4.5/5* The Grand Excelsior Hotel is strategically situated in the heart of Dubai, offering: - Proximity to Dubai International Airport (10 minutes) - Easy access to Dubai World Trade Centre (5 minutes) - Walking distance to Dubai Mall and Burj Khalifa - Close proximity to Dubai Metro (Financial Centre Station) *Food: 4.2/5* The hotel features: - The Grand Gourmet (all-day dining): excellent breakfast spread, varied international cuisine - Le Café (lobby lounge): perfect for casual meetings, coffee, and pastries - Fusion (Asian restaurant): delicious sushi and Chinese dishes - Room service: prompt and efficient *Amenities: 4.5/5* - 500 elegantly designed rooms and suites - Free Wi-Fi throughout the hotel - Outdoor swimming pool and fitness centre - Spa and wellness centre (massage, sauna, steam room) - Business centre and meeting rooms - 24-hour concierge and tour desk - Complimentary parking *Services: 4.8/5* - Friendly and efficient check-in/check-out process - Helpful and knowledgeable concierge team - Excellent housekeeping and room maintenance - Prompt response to requests and queries - Tour and excursion booking assistance *Room Quality: 4.5/5* - Spacious and elegantly decorated rooms - Comfortable beds and pillows - Modern amenities (flat-screen TV, minibar, safe) - Clean and well-maintained bathrooms *Overall Experience: 4.5/5* The Grand Excelsior Hotel offers exceptional value for its price. Ideal for: - Business travelers: proximity to Dubai World Trade Centre and metro - Leisure travelers: walking distance to Dubai Mall and Burj Khalifa - Families: spacious rooms, outdoor pool, and kids' activities *Pros:* - Central location - Delicious food options - Outstanding services - Clean and well-maintained rooms *Cons:* - Limited parking spaces - Some rooms may have limited views *Tips and Recommendations:* - Book a room with a Burj Khalifa view - Try the Friday brunch at The Grand Gourmet - Take advantage of the hotel's spa and wellness facilities - Explore the nearby Dubai Mall and Downtown Dubai area *Rating Breakdown:* - Cleanliness: 5/5 - Comfort: 4.5/5 - Facilities: 4.5/5 - Location: 4.5/5 - Service: 4.8/5 - Value: 4.5/5 *Recommendation:* Yes, I highly recommend the Grand Excelsior Hotel to anyone looking for a comfortable and convenient stay in Dubai

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    Everting could be planed

    Rated 5.0 by ZUBAIR BIN ALI JABRI . Business Traveller . Oct 27, 2024

    It was grate environment

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    Excellent facility and comfortable stay

    Rated 5.0 by Antony Edwin M . Solo Traveller . Oct 24, 2024

    Excellent facility and comfortable stay water and rooms are clean and good amenities and gym, bar, spa are good

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    Excellent Stay

    Rated 5.0 by Anjali Joshi . Family Traveller . Oct 23, 2024

    Best hotel with great staff and also room cleaning service is so fast. Breakfast is also very tasty. Thanks for everything 💕

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    Dubai 👍one should experience the trip to Dubai it’s amazing to be there.

    Rated 5.0 by Manish Nalwaya . Couple Traveller . Oct 18, 2024

    It’s a good hotel to stay.staff is also 👍 good.service is also good there.easy to approach and our trip was memorable.

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    Excellent Stay

    Rated 5.0 by Zeenath Sameer Mohamed . Oct 04, 2024

    It was a very pleasant stay

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    Thanks grand excelsior!

    Rated 5.0 by Mazin Khan . Family Traveller . Sep 15, 2024

    My stay at the grand excelsior hotel was fantastic. The staff were friendly and helpful from the moment i arrived. The receptionists made check-in smooth even tho i had a wait for a few hours, the bellboys were quick to assist, and the cleaners kept everything spotless. The breakfast was amazing too thanks to the chefs who prepared some really tasty meals. A big thank you to everyone at the hotel from the chefs to the receptionists especially ms usha and the bellboys to the cleaners for making my stay so great! hope to meet you again. Cheers by moazin khan

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    Best trip

    Rated 5.0 by mubeen akhtar . Business Traveller . Sep 07, 2024

    Amazing trip and really thanks to mr as-ad and mr amir for the great support thanks again guys.

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    Excellent job

    Rated 5.0 by nayeem ahmad . Business Traveller . Aug 28, 2024

    My experience is good job app best support all team low price beautiful good looking very good job accident

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    Excellent stay at the grand excelsior hotel deira

    Rated 5.0 by Mohammed Siyad Palakkal . Couple Traveller . Aug 25, 2024

    I recently stayed at the grand excelsior hotel deira in dubai, and it was a wonderful experience. From the moment i arrived, the staff was welcoming and attentive, ensuring that every need was met with promptness and professionalism. The room was spacious, clean, and well-maintained, with all the amenities i could ask for. The bed was comfortable, and i appreciated the thoughtful touches like complimentary bottled water and a well-stocked minibar. The bathroom was modern and equipped with high-quality toiletries. The hotel's location is ideal, with easy access to key attractions and public transportation. Whether you're here for business or leisure, you'll find it convenient to explore the city. I also took advantage of the hotel's recreational facilities, including the rooftop pool, which provided a great spot to relax after a day of exploring dubai. Overall, i highly recommend the grand excelsior hotel deira to anyone looking for a comfortable and enjoyable stay in dubai. I would definitely return on my next visit to the city.

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    The best hotel need and clean very good hotel

    Rated 5.0 by Muztuba Maniar . Business Traveller . Aug 22, 2024

    To good i love to stay in dis hotel very help full and very much clean and in hotel have a lot game

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    Stay at deira

    Rated 5.0 by Puja Bathla . Business Traveller . Aug 22, 2024

    It was awesome, the food was good and the ambience was nice. I stayed for a night and it was pretty comfortable

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    Excellent

    Rated 5.0 by Mohd Arif . Solo Traveller . Aug 21, 2024

    Just one word excellent superb hospitality and a great atmosphere don’t have to ask for anything everything works automatically

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    Excellent Stay

    Rated 5.0 by Afsha Naazneen . Couple Traveller . Aug 12, 2024

    It good, affordable housekeeping guy are very humble they clean room daily, and provide basic things

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    Gud experience in this hotel best hotel in area best location view room services

    Rated 5.0 by Faisal Ayub . Business Traveller . Aug 11, 2024

    Very comfortable stay in hotel nice view best staff clean staff behaviour is gud cooperative services

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