Al Alkeem Heights

The Cleanliness of the property was a major concern for many guests, with dirty bed sheets, smelly rooms, and unclean bathrooms being reported. However, the Staff was praised for being friendly and helpful, making the Check-in Experience easy and hassle-free. The Location of the property was convenient for some, while others found it isolated and difficult to reach. Guests felt that the property offered good Value for money, but some were disappointed with the lack of basic amenities such as towels, toiletries, and kitchen utensils.

• Cleanliness

  Many guests have complained about the lack of cleanliness in the property. They have reported dirty bedsheets, smelly rooms, unclean bathrooms, and overall poor maintenance of the property. Some guests have also mentioned that the room was not cleaned properly during their stay and they had to request for cleaning services. Overall, cleanliness seems to be a major issue in the property.

• Staff

  The staff at the property has received mixed reviews from guests. While some guests have praised the staff for being friendly and helpful, others have complained about their unprofessional behavior and lack of training. Some guests have also mentioned that the staff was not responsive to their requests and they had to wait for a long time to get their issues resolved. Overall, the staff seems to be a hit or miss for guests.

• Location

  The location of the property has received mixed reviews from guests. While some guests have found it convenient and accessible, others have complained about its isolation and lack of nearby amenities. Some guests have also mentioned that the property was difficult to find and there were no easy roads leading to it. Overall, the location seems to be a hit or miss for guests.

• Value for money

  Many guests have mentioned that the property offers good value for money, given its low prices. However, some guests have also complained about the lack of amenities and poor maintenance of the property, which they feel does not justify the price they paid. Overall, the value for money seems to be a mixed bag for guests.

• Check-in Experience

  Some guests have complained about their check-in experience at the property, mentioning long wait times and unprofessional behavior from the staff. However, other guests have reported a smooth and hassle-free check-in process. Overall, the check-in experience seems to be a mixed bag for guests.