DoubleTree by Hilton Hotel Bristol South - Cadbury House

chris.partnerNov 25, 2024

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4.0

Enjoyable stay.

Nice but overpriced

andrea.Nov 24, 2024

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3.0

Nice hotel with good facilities but everything overpriced and this made worse by £10 parking fee for using the Hotels own car park. We won’t be back

sue.friendsNov 17, 2024

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4.0

Love the hotel and its surroundings

philip.familyNov 17, 2024

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5.0

Only a one night stay we were disturbed by party goers returning to rooms during the night into the early hours which was a bit annoying apart from that everything was fine

Nice hotel close to Bristol Airport

luke.Nov 11, 2024

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4.0

Great health/spa facilities. Decent rooms. Great proximity to Bristol Airport. Parking fee is a bit of joke for hotel guests (£8).

simon.familyNov 10, 2024

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5.0

Lovely place in lovely grounds, great food, very good service from the staff and the added bonus of the swimming pool and spa. You pay a bit extra for this of course, but it's still good value for money.

denise.Nov 10, 2024

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4.0

Hotel, facilities and staff were lovely however not impressed with the £10 parking fee! Probably will not return for this reason unfortunately.

Excellent stay

kim.Nov 09, 2024

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5.0

We had a very comfortable stay before our flight from Bristol airport. The chap in the pizza restaurant was especially friendly, very helpful and overall made us feel very at ease with two young children and a take away pizza option. The pool facilities were great and the hotel reception staff were friendly and welcoming.

Poor service from reception staff

milly.Nov 09, 2024

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3.0

Check in let the stay down - guy not friendly or professional at all. Gave us the key with no info about breakfast, facilities use or checkout info. Had to ask and then the answers were brief and unsure of the answer he was giving. Then the key didn’t work and ended up having go back to reception 2 more times to get it sorted, at 10:30pm all we wanted was to get into the room so this was frustrating. It made it worse that the guy serving us didn’t apologise or recognise this was an inconvenience. The staff at breakfast made up for this and were very friendly and helpful.

lucy.familyNov 08, 2024

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5.0

Beautiful hotel and grounds. Brilliant for families. Friendly staff

peter.Nov 04, 2024

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5.0

Very nice hotel felt high end .slow bar staff as restaurant took president over bar customers

andy.familyNov 01, 2024

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5.0

Lovely hotel!

Would stay again

paige.Oct 27, 2024

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5.0

Amazing. Staff were really helpful and grounds were lovely. We stayed in deluxe king not sure if there’s much difference other than maybe abit of a view

juliano.Oct 20, 2024

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5.0

Great hotel.

emam.familyOct 19, 2024

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5.0

Great hotel, 5 star hospitality, specially the new trainee’s

helen.Oct 19, 2024

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3.0

Nice hotel but i wasnt aware of the parking charges when i booked. Then had 2 diferent prices for parking. The staff were lovely, and the warm cookie on arrival was lovely. Bed and pillows were rock hard.

Rubbish

sonia.Oct 11, 2024

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1.0

Check-in was good when we got to our room there was tissue in the bin with blood on it and when we told the cleaner she just come in and pick the tissue up with her hand didn’t even give us a clean bag the spiders in our bathroom, there was still missing in the bathroom And it was so cold in the night. We had to get the baby out the travel court and put him in bed with us cause it was so cold awful Breakfast beans were warm sausages were tough.

Overnight stay

sara.Oct 07, 2024

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5.0

Overnight stay husband’s birthday. Had a lovely meal and he had a drink on the house. (Nice touch)

Gorgeous views but disappointing

andrew.Oct 05, 2024

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3.0

Hotel looks fantastic from the outside. Fabulous grounds and very nice views Inside it was a little tired and disappointing. Parking for blue badge was down the hill from reception, not good! Room was ok, if a bit tired and bed was comfy but pillows were a bit hard I had a breakfast but was very disappointed for £15....

Rip off parking, false communication. Comfortable.

verified t.Oct 02, 2024

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4.0

Disappointing that a hotel charges you for overnight parking on top of the £170odd pound room. Even more disappointing to be emailed twice to be told parking is £7.50 per night before arriving to be then told it will be £10 on arrival and sorry we can't do anything about it. The tiny amount of money is irrelevant, the principle is however is much more.