Extended Stay America Suites - Charleston - Northwoods Blvd

oscar.Jul 29, 2024

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2.0

Very disgusting place smell bad

jeremy.Jul 18, 2024

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4.0

Not cleaning up there yet Tash around the area I even offered to help yuck in my book!

cliff.Jul 17, 2024

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1.0

This hotel surprised me that its still open. Its nasty

Hot mess express

kerry.Jul 11, 2024

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1.0

The pictures for this place is extremely misleading. We turned right around and checked out. The only good thing about this place is that they refunded our money for the night. I was ready to leave it. The place was in disrepair and very nasty. Would not recommend to anyone.

Okay for a night or two.

daniel.Jul 10, 2024

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3.0

Booked for a concert. Checkin was good, staff nice. Room cleaners could use some better training or checked behind by management. Room for improvements there. Hotel convenient to restaurants and a quick uber ride to the venue.

juan.Jul 08, 2024

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5.0

Gracias

shaniah.partnerJul 07, 2024

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3.0

It’s good

corey.Jul 07, 2024

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1.0

Very disgusting and unprofessional!

roxanne.Jun 29, 2024

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1.0

Ceiling in the bathroom caving in from water damage. Shower only had cold water and stopped working halfway through my shower. Toilet didn’t flush. Worst hotel I have ever stayed at and I’ve stayed at extended stays on the west coast. Avoid them at all costs on the east coast. Worst hotel experience of my life. I only stayed one night even though I booked two.

HORRIBLE HOTEL

brenda.Jun 27, 2024

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1.0

This Hotel is the worst that I've stayed in my life. Fist of all at the Lobby the rug is dirty and can some dark spots but when you walk thru the hallway it's even worse because he has a horrible smell, rugs are disgusting, lots of noise and it's smells like Pee. Also the elevator was broken and when walking into my room, I noticed the Door leverage to lock the door was Brocken. Some of the lamps had no bulbs, the rug Dirty, filthy, bad smell, bathroom had a noise when turning the fan on. The shower head had very little water flowing. The table buy the couch was broken in the sides. Anyway I tried to check out but I did not get the extra protection on the room which I regretted because I thought this hotel was a great hotel because I’ve stayed in other hotels in other states I tried getting my money back and a refund from Hotels.com but was not successful unfortunately. Anyway I highly would not recommend this piece of garbage hotel to anyone. Please stay away from this horrible hotel.

Disgusting

deborah.Jun 24, 2024

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1.0

It was terrible. It's supposed to have kitchen with utensils. None when asked the front desk they said they don't supply them. Stove was rusty and didn't work. Room smelled so bad we had to leave. The carpet looked like they took from the garbage. And had to fight for a refund. The place needs to be condemned.

kenneth.partnerJun 23, 2024

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2.0

Needs cosmetic lift and furniture and bedding upgrades. Elevator not operable. Late night arrival-sprayed lemon mist for room odor. Paid $136 through Expedia. Won’t buy insurance again as recommended for facility not meeting as advertised.

jim.Jun 22, 2024

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1.0

Room not clean. Hallways worn and smelled of marijuana. People smoking pot in hallway. Back door constantly kept ajar and unlocked. Elevator out of order. Overall felt so unsafe and in dis-repair that I left without checking in. Manager would not issue refund.

Do not recommend

gregory.Jun 21, 2024

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I was told that I wouldn’t normally be allowed to rent since I live in Charleston, even though most people that stay there lives in Charleston as well. Not clean at all, smells of cigarette smoke all over hotel and in the room. Oh and my security deposit will be refunded if the room is clean and the sheets aren’t soiled. Would not recommend this to anyone

juan.Jun 11, 2024

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5.0

It was great

Dirty

teresa.Jun 09, 2024

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2.0

The front desk was friendly but the halls and rooms were dirty. There were dark stains on the carpet and the walls were filthy.

edward.May 26, 2024

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2.0

The elevator was broken and we were on the second floor and my girlfriend is disabled. The shower curtain was moldy. The bathroom sink was broken.

DO NOT STAY IN THIS HOTEL!

jason.May 19, 2024

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1.0

I don't know where to begin other than to simply state DO NOT STAY IN THIS HOTEL! I spend a lot of time traveling and this was without a doubt the worst hotel experience of my life. I walked into my room, looked around and walked right back out again. The furniture was broken, the lock on the door was busted off, the bed and the bathroom were filthy. Piles of trash littered the hallway, The stairwell door was propped open and people were coming in and out for what I can only assume was drug dealing. I walked past one room in particular and my eyes instantly teared up from whatever activities were taking place in there. The few people that I saw during the 5 minutes spent in there either looked like zombies or were (sadly and unfortunately) unsupervised children. After walking out I called the hotel because the front desk clerk had disappeared. They refused to refund my stay because I didn't wait around and give them a chance to provide me a different room. Honestly, getting out of there was the best $90+ I could have spent given the circumstances. In closing, DO NOT STAY IN THIS HOTEL!

Don’t stay here

jay t.May 13, 2024

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1.0

This place is awful. Reeks of marijuana. There is no pool as advertised, there was no breakfast as advertised. Trash bags in the hallway and just a dump with desk workers that had NO personality.

jimmy.partnerMay 06, 2024

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Arrived on the property on Friday afternoon around 4 PM I checked in The elevator was broken. He put me on the second floor. The carpet was dirty throughout the building. I got into my room. The shower curtain had mildew on it. My carpet was dirty needs to be deep cleaned throughout the building have a bad smell. the sink in the bathroom. The hot water knob came off did not let the water run right the bed was OK. It was comfortable, but I did not enjoy the smell of the dirtiness of the property inside. The sink in the kitchenette was dirty. It had wax all in it. The towel rack in the bathroom that holds the towels It just came off the wall and fell. The property needs to be updated really really bad. I will not be staying there. No more filthy nasty. I was there for two days, I would not recommend this property to no one until someone can do some updating to the property