Americas Best Inn & Suites - Decatur

Not great

susan.Sep 05, 2023

Verified review powered by

2.0

Pool closed—not notified when I checked in. Really, I would not have booked without the pool! Sounded like it might have been an inspection issue as it looked fine. Disappointed grandsons. They needed to tell me upfront.

verified t.familyJun 11, 2021

Verified review powered by

1.0

10 minutes within arriving we saw someone get stabbed and a person shooting up behind the building. The pool was closed and they told us there would be no breakfast. The manager gave us a complete refund and we went to another hotel.

verified t.family_with_childrenMar 22, 2021

Verified review powered by

1.0

Do not go I would not recommend this place to anyone

verified t.selfFeb 20, 2019

Verified review powered by

1.0

It was bed bugs no free breakfest i just want my money back the place was nasty i need a refund

donte.selfFeb 16, 2019

Verified review powered by

1.0

They need to Tear that hotel and rebuild. Looks like mild due on the walls

verified t.partnerFeb 05, 2019

Verified review powered by

4.0

Good price, right off the highway. $20 Uber ride to downtown

Nice and convenient

tiffany.Jan 16, 2016

Verified review powered by

4.0

The staff was courteous, the room and bathroom was clean, and the price was reasonable for the experience I received. The location was also convenient. There was a gas station and a Wendy’s next door and three buses ran by the hotel. Lyft service was also easy to access. I will be going back.

Ok hotwl

bri.Nov 21, 2015

Verified review powered by

3.0

Outside perimeter is nice, it has 3 levels and not far from highway and fast food places. Check in was smooth but I got assigned a dirty room when I arrived. I complained to the front desk about it and they switched me to a cleaner room. Bed was comfortable and TV has a good cable selection.

Worse place I have ever stayed

thomas.May 26, 2015

Verified review powered by

1.0

It took a half an hour for someone to come to front desk. It took another half hour for someone to figure out I had a reservation there. The room was very filthy and smelled like old feces. When I got up in the morning the so called continental breakfast came from a coffee urn that was broken the so called pastries were wrapped in cellophane. There was no juice or anything else to eat. Due to the neighborhood it was in the staff had to change the Hotel keys everyday. We could not go to another hotel because it was Memorial day and all the hotels in area were full

Too expensive for what you get

verified t.Apr 07, 2014

Verified review powered by

2.0

Everything was unplugged so it was a challenge to find our way around until we figured it out. We got charged 90 for the only room left even though Expedia said we booked one for 55.

Basic accomodations near freeways

verified t.Jun 08, 2013

Verified review powered by

3.0

pillows were very flat. otherwise clean and efficient.

The first Hotel that I will not stay at again.

pinky.May 29, 2012

Verified review powered by

3.0

Well the first thing that was not right upon arrival I was told that I had two rooms booked when I only had one so I call the hotel head quarters and was told to call Expedia when I call I was informed that I did have one room. The receptionist was not very friendly And when we went to get in the pool it was not open and was told it would be open until july that was one reason for going to the hotel. So then I was told to just check-out sunday morning and get my money back for the next day so that messed up all my plans for my grandson's birthday party. So overall I will not Stay There again.

Workable but not good

kevin.Mar 17, 2012

Verified review powered by

2.0

The staff was friendly and the room was serviced ok, and it had all the features that were advertised, but it was a mediocre room. There was no weather stripping on the doors, and while the room was still comfortable enough in March, it let in a fair amount of outside noise. The pillows on the bed were the thinnest we've ever seen. The advertisement says free breakfast and free internet, both of which are true, but the internet signal was spotty, at least in our room, and the breakfast is very minimal. We've stayed in other rooms that had similar ratings (3.4/5 at the time we booked it) on Expedia and this one was a step down.