Fairfield Inn & Suites by Marriott Houston NASA/Webster

vengadeshkannappan.familyDec 04, 2024

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5.0

Nice place to stay

caston.Dec 01, 2024

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4.0

Friendly Staff and clean establishment.

Very good!

carl.Nov 30, 2024

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4.0

My husband and I went on a last-minute business trip and were delighted. It was a very clean hotel in a quiet area with a nice atmosphere, and we felt very safe and comfortable there. We will return in a few weeks. The room was affordable. FYI, just double up on pillows and double-check the soap dispenser for the shower. Overall, it was a really pleasant stay.

erline.Nov 10, 2024

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4.0

Room’s smell was not good. Trash cans has no liners. Only one chair in the room. Julysa, the front desk on duty was very helpful. She responded swiftly and assisted us per request. Breakfast was good.

ron.Nov 08, 2024

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5.0

Close to medical services.

nora.familyNov 03, 2024

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4.0

Very clean and quiet

erick.Oct 22, 2024

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5.0

Nice and clean room, good area for shopping and dinning. Didn’t like how housekeeping kept knocking before my check out time though.

Great stay.

annette.Oct 14, 2024

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5.0

Great stay, great location for visiting NASA, loads of parking, free breakfast, free coffee all day.

kharin.familySep 26, 2024

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5.0

I really loved that the hotel & property was clean and inviting!! It was modern looking outside, in the hotel's common areas, and the room. They had great breakfast options and something for those that are gluten free!! I would stay at this hotel the next time that I'm in the area and would recommend it to my friends.

samuel.Sep 22, 2024

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5.0

Great pace to stay, affordable, clean, very friendly staff and conveniently located.

samuel.Sep 22, 2024

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5.0

Loved it.

samuel.familySep 22, 2024

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5.0

Great hotel, affordable, very clean and very friendly staff.

lechanda.family_with_childrenSep 21, 2024

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5.0

Everything was great; except the front desk clerk. We didn’t receive a welcome gift that I seen her hand other guests but was told they were for members only and I am a member ‼️

dianne.Sep 11, 2024

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4.0

Generic hotel. Clean and really nice reading lamps on headboards!

alison.Sep 09, 2024

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5.0

Very friendly staff and very clean

jared r.familySep 08, 2024

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3.0

Stayed here previously. This time serious mildew smell in room 204. Great area. Very nice staff. But the smell is overpowering.

bliss.Sep 01, 2024

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2.0

Staff were friendly; however I gave this hotel a low rating based off cleanliness. Our room was dirty. The floor under the pull-out couch appeared as though it had not been cleaned after several guest hotel stays. Trash underneath along with previous guest belongings. After pulling out the bed (pull out couch), we saw a few roaches crawl across the back of the couch/wall. The toilet in the bathroom lifted up when sat on it. The next morning we saw more bugs in the room—crickets this time. The hotel maid never came to clean our room during the entire stay and our trash never got taken out—we traveled with a toddler. We had to take the trash out ourselves. We had to ask for extra towels, the pull out couch did not have bedding and we had to ask for it, TV remote didn’t work and the replacement didn’t work either. Indoor pool had ants all around it. The king mattress sunk in on one side and was very uncomfortable. Lastly, the thermostat didn’t work and so the room would get really cold and then really humid when we would adjust. Will not be staying here again.

andrea.familyAug 28, 2024

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2.0

Housekeeping never showed up to clean the room; although they were in the hallway talking trash about management. AC was too loud and right next to the bed. Breakfast food was horrible, tasted like frozen food.

leslie.Aug 28, 2024

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3.0

When I checked in mr. Dominic was amazing he even had me sign up for the rewards , and gave me detail information about check out and my stay, however my disappointment came in the morning, I was getting breakfast , and the cleaning lady opened our door, my boyfriend was getting ready to shower , so that was out of place as check out was noon and it was only 9 AM. A bit after some one kept knocking on our door , it stopped only after I called the front desk to ask about check out time, since I recalled mr.dominic had said noon. Other than that and the pool water being freezing to the point we both had leg cramps was ok. Why say noon , is check out and try to do everything so guest leave early?

sai a.Aug 27, 2024

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1.0

Terrible service from front desk guy. Provided room where the vent out fan was not working in restroom. Horrible experience!!