Comfort Suites Fultondale I-65 near I-22

Disappointed

verified t.Nov 16, 2024

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2.0

The lobby and breakfast area was neat and clean. The staff were friendly and helpful. However the room was anothe story. The tub faucet dripped, the tub drain was very slow to drain when showering. The bed creaked/squeeked every time you moved the least little bit so sleeping was a challenge. The bed was too close the heating/air conditioning unit, making it difficult to get on one side of the bed, etc. I cannot recommend this facility.

amanda.Nov 02, 2024

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5.0

Staff helpful. Just smell when they clean your room. Use better cleaning stuff.

eric.Oct 31, 2024

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3.0

Nearby restaurants

todd.Oct 28, 2024

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4.0

Older but well maintained

Disappointing

james.Oct 26, 2024

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3.0

The Wifi didn’t work and the bed was really uncomfortable. Nice breakfast and the staff was friendly and helpful.

brenda.Oct 10, 2024

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5.0

Great

Good value.

aaron.Oct 07, 2024

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5.0

Everything was very clean and smelled amazing. I would definitely stay here again.

brian.Oct 02, 2024

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2.0

I will start by saying we were a same day booking and supposedly we got the last room in the place. We ended up in a handicapped room. If this room is any indication of how Comfort Inn is treating its disabled guests, I would hesitate to stay at any Comfort Inn from now on. The room was clean, and that's the only good thing I can say about it. The beds were high off the floor and the bases were made of metal so anytime we moved it sounded like the metal they used to create a thunder sound effect in old movies. There was no internet connection in our room. It worked in the hallway, but not the room. The person on the night desk was not helpful and couldn't figure out how to fix the internet or how to get us a late check out time. The worst was the shower though. It was a handheld shower with no tub which, of course, makes sense in a handicapped room, but it was a slow trickle with no pressure at all! Yet somehow, water still ended up all over the floor. My husband and I suffered through, but my kids were unable to take showers. I can say that breakfast was good, and I'm sure that other rooms in the hotel were probably fine, but I am sorry for anyone that actually needs this room for its purpose. It was obvious that keeping the handicapped rooms updated is not a priority for this hotel.

ashley.Sep 29, 2024

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2.0

Don’t recommend

david.partnerSep 18, 2024

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4.0

Staff was great. First night we had no hot water but the next morning they fixed it immediately. We came back from a wedding with 3 containers of food and they kept it in the staff fridge overnight. Thank you.

Very comfortable. Beds too high for average person

daphne.Sep 16, 2024

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4.0

The staff and front desk were friendly and helpful. The beds were very comfortable, but too high off the ground for an average height person. It was difficult to sit on the bed. We had to sit on the couch. A few things were not replenished during the housekeeping clean that we had to go to front desk and ask for. The continental breakfast was included and we enjoyed the variety of food and it was very good. I rated it a 4 star for the above reasons. Otherwise we really enjoyed our stay here.

verified t.Sep 07, 2024

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1.0

Tv didn’t work. Door was falling off hinges

darren.familyAug 06, 2024

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4.0

We stay here every year on our way to Florida. It is a nice area, safe, quiet, and convenient to anything you need for the night break.

linda.familyAug 02, 2024

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4.0

Clean and presentable for any family to relax.

jordan p.family_with_childrenJul 22, 2024

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2.0

There was a bad smell as soon as you entered the hotel and it continued down the hallway and into our room. The internet did not work in our room. There was a silverfish crawling on the wall. The toilet did not flush. The shower had barely any water pressure and the water was barely lukewarm. Breakfast was good, but nothing else about the property could remotely justify what we spent to stay there.

marie g.partnerJul 21, 2024

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2.0

Close to restaurants, great staff customer service. Breakfast was great except chocolate waffle (one you can make with their waffle maker) tasted sour, we had to throw it away. Hotel room door was damaged, difficult to open. You have to push it with your whole body in order for it to open. No hot water! Bed made noise (metal banging) every time I got up or moved. Old AC made a lot of noise and we felt warm when AC stopped making noise.

chris.family_with_childrenJul 14, 2024

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5.0

Desk people were super nice

jodi.Jun 15, 2024

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1.0

Room is poorly maintained. Baseboard coming off, air conditioner was loud, door was incredibly hard to open and close.

jodi.Jun 14, 2024

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1.0

The room needs to be taken out of service for maintenance. The baseboard is coming off. The door is incredibly hard to open; you have to push or pull hard. The hot water in the tub barely gets lukewarm. Even the tv isn’t level. Plus, I found a dirty wash cloth hanging off the shower curtain rod.

blake.familyJun 02, 2024

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2.0

We checked in late, 10:00, showered, and were ready to go to bed. By the time we were going to sleep, there was apparently a parking lot party right outside of our 2nd floor window. We could smell weed, hear loud talking, loud music, cars revving up, etc. Obviously the little guy at the front desk was not going to get involved, however it was already 2 am and we had to be up the next day. The police came and handled the situation. One was even arrested, they came back briefly but we finally got some quiet. I will say I absolutely appreciate the police department for their prompt efforts. Overall the property was ok. Clean enough and in a decent location.