Baymont by Wyndham Kalamazoo West

nancy.family_with_childrenDec 02, 2024

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1.0

I booked 2 rooms for out of town guests When I received my keys and noticed that they had a room between I asked if they could be across from each other She became confrontational. I calmed her and said we can make it work. She told me the guest staying in the rooms would have to do some paperwork when they arrived More than an hour lapse and my daughter came to the window of one of the rooms I had booked and told me she was asked to leave and that there would be no refund

rena.family_with_childrenDec 01, 2024

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5.0

Best hotel

rena.family_with_childrenDec 01, 2024

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5.0

Best hotels for great deals only online

verified t.Nov 29, 2024

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5.0

Hotel looks like it started out as a typical business class (meaning not cheap but not luxurious) establishment with some pretty nice features and materials. One example is the inlaid tile compass point style design in the elevator and heavy wood trim at the lobby elevator entrance. The elevator looked like it could use a sweeping out and wipe down, so it was a good example of the hotel's quality no longer in its heyday. The room was clean, the water hot immediately, the bed was very comfortable, and overall not far below the many newer, thriving business oriented hotels I've stayed in. The clientele is a bit less sophisticated than most nice places, and I did hear a few loud (but brief) arguments and a couple of barking dogs in other rooms. Overall, the value for money was unbelievably good and I wouldn't hesitate to recommend this hotel over others in its price range. It's honestly the best deal I've ever had for the level of accommodation.

rena.family_with_childrenNov 28, 2024

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5.0

Great hotel for vacation stay

rena.family_with_childrenNov 27, 2024

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4.0

Best hotel to stay

lilly.partnerNov 27, 2024

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4.0

The staff was curtious & helped me ... Limited breakfast selections. The room was clean.

rena.Nov 26, 2024

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5.0

Great places

ralph.familyNov 25, 2024

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1.0

Unsafe,rude management,dirty,

annette.Nov 23, 2024

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2.0

The bathroom was dirty, the bed linens were stained and could not tell if they were clean or not. There were dirty wash cloths between the mattress and mattress cover. There was no continental breakfast, no juices or pastries, very limited to eggs and waffles. The staff was not friendly. When we hold a training in Kalamazoo, although close to the training center, I will not use this hotel for participants to stay in.

linda.Nov 17, 2024

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3.0

I checked in, and went to My room on the 3rd floor, the window was open about a couple inches I could not shut it so I went to another room. I had 2 queen beds, 1 bed had white sheets 2 small pillows and a bedspread. the other bed had dingy over used sheets and a white bedspread with a stain on it. I booked the room due to a family emergency and booked it knowing it was a Baymont by Wyndham. I was very dissatisfied. The whole Hotel was ran down and poorly maintained. I would not stay there again and am cautious about booking another Baymont

ralph.familyNov 14, 2024

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Yella(the manager) wasn't watching the front desk and a guy got through and was trying to find which room we were staying in.We had to call the police. The intruder got a no trespassing passing citation. On a separate occasion Yella was calling my wife a mean name and laughing at her.. stay away from this hotel. Please

Convenient

samantha.Nov 12, 2024

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5.0

Staff was nice room was pretty decent service. Could’ve been a little better drop mistaken.

jerry.Nov 10, 2024

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2.0

Elevator not working after paying

amy.partnerNov 10, 2024

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5.0

Logan was exceptionally friendly and courteous.

jack.Nov 06, 2024

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1.0

Sheets were stained and dirty..had to change the bedding...elevator out of course.

georgette.Nov 04, 2024

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5.0

Comfortable beds alway so far 3 baymonts had great ones

elizabeth.Nov 03, 2024

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1.0

The first room I was suppose to get had someone already in it. The second room I got the door didn’t lock. I walked it to the tv on trash on the desk and the pep hole was covered by white tape. Overall I felt so unsafe I ended up leaving

toni.familyOct 31, 2024

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Lobby smelled of marijuana upon check in, trash in the parking area & place looked suspicious. Homeless people in the back stairwells charging their phones & smoking cigarettes. Single most terrible hotel experience on my life! We did not stay the night, instead packed up & left. I called to report all of this to the hotel manager, who did not think any of it was an issue.

ralph.familyOct 30, 2024

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3.0

There was never any breakfast.