TownePlace Suites Detroit Commerce

ryan.Nov 25, 2024

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5.0

2nd time there will stay again

heather.Nov 18, 2024

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4.0

Overall I had no issues during my weekend staycation. Bed was cozy and the room was good for the most part. There were some food stains on the door to the room and on the walls in the kitchen and the bathroom wall along the baseboard was really dirty. All the dishes were in the dishwasher dirty when I got there. It wasn’t a huge deal as this didn’t make my stay any worse but just a note to housekeeping.

ryan.Nov 01, 2024

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5.0

Clean and convenient easy check in - check out

richard.Oct 27, 2024

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5.0

Rooms very spacious and well equipped

edward.Sep 02, 2024

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5.0

My wife and I spent an extended visit (a couple of weeks) at the TownePlace Suites Detroit Commerce. The major advantage and attraction of this property were the staff and their warm and efficient treatment of us. They were especially and unusually attentive to all our needs and requests -- always with a smile. The daily breakfast included choices of cereals and assorted supplements (nuts, raisons, etc), egg patties, sausages, salsa, bagels, bananas, orange or apple juice, yoghurt, chocolate milk, coffee, etc. On weekdays, Asian fare, including rice, condiments, miso sauce, was also available. The staff informed us that major renovations will start soon, and the hotel will greatly benefit from this. Otherwise, the location and services (laundry, pool, gym, kitchens in the room) are really excellent. Again, the true beauty of the property lies in the quality and attitude of all the staff!!! This seemed to us to be a tradition of the hotel, and was really appreciated by us!

edward.Sep 01, 2024

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5.0

Michael was outstanding & helped me with every aspect of my stay. He even was seen cleaning floors when he was short handed.

robert.partnerAug 28, 2024

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5.0

I booked an accessible room. When I checked in, my room wasn’t available, so they placed us in a different. The next morning, we were moved to a beautiful accessible room and our luggage was moved for us to the new room. The property is very nice (I’ve stayed here before), clean, good breakfast, close to freeways, but quiet. The staff is helpful and very friendly.

charisse.partnerAug 20, 2024

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4.0

Staff was friendly. Room was clean and comfortable. Breakfast was subpar. Slow draining bathroom sink.

gwendolyn.Jul 20, 2024

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5.0

Continental breakfast was sufficient; hot-serve offers should vary. The same egg patties & turkey sausage patties got old ,as we were there for several days. We made it work with a lot of do-it-yourself prep. All that said, it was a very nice stay & convenient location!

Disappointed guest.

william.Jul 20, 2024

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2.0

The kitchen was dirty and the dishes looked like were put away unwashed. There was dried food all over the fridge. I had to clean the entire kitchen including dishes before we can use it. There was a sticky substance on the rug next to the bed that I didn’t realize was there until I stepped on it in the middle of the night and pulled my sock off my foot. We had room service once one time in 8 day stay. The breakfast was terrible. Microwaved sausage and egg patty things. There was only one two slice toaster that barely worked. We would have left for another hotel but there was no other hotels that had rooms with a kitchen available and didn’t want to be charged for early cancellation fees. I have stayed in dozens of Marriott hotels, but this one was disappointing. The staff was friendly, the bed was really comfortable and the shower had good water pressure. I should be asking for a partial refund for spending my time cleaning instead of doing what we were in town to do.

joseph.partnerJun 29, 2024

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5.0

Great service and friendly staff

shen.partnerJun 29, 2024

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5.0

Great service

winnie.partnerJun 27, 2024

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5.0

Check in/out is quick and easy. Reception at the front desk is very warm and friendly. The room is very spacious, clean and comfortable. Bed is so comfortable. Will definitely come back

brittany.familyJun 13, 2024

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5.0

Good stay

nanette.May 07, 2024

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5.0

N I C E P L A C E !!!

hope.May 07, 2024

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5.0

.

lindsey.Apr 26, 2024

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5.0

I love this property!

michael.Apr 19, 2024

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5.0

The staff at the front desk were particularly helpful and friendly. There while I was there.

michelle.Apr 13, 2024

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4.0

Staff was courteous rooms were clean and quiet.

Overall clean and friendly

cheyenne.Mar 18, 2024

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4.0

Overall hotel was clean and staff friendly. Sheets didnt fit bed well and kept coming off anytime you sat or layed on bed. And while room didnt need cleaning it woukd have been ni e if garbage had been emptied without me removing bag and placing it in hall