Raleigh Marriott Crabtree Valley

brenda.Nov 28, 2024

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5.0

The hotel had a beautiful Christmas tree & lobby is very nice. Very comfortable beds & nice shower!

jesse.Nov 25, 2024

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5.0

Would definitely stay again!! Staff was wonderful!

shanna.friendsNov 22, 2024

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5.0

Great place to stay!!!

kevin.Nov 21, 2024

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3.0

The property and room was great.. My only issue is that I forgot my electric toothbrush with the case and all. I called them the next day and was transferred to housekeeping and immediately got a voicemail. I left a message and the whole day went by without a return call. Called back the next day to have someone rush me off the phone saying they didn’t find it. So my point is you’re just throwing away a big white case that you find in the bathroom and don’t think it could be something important left behind? Not good!

lori.familyNov 17, 2024

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5.0

Overall the stay was very good!

ashley.Nov 17, 2024

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2.0

Soap holder in shower was not clean. Caked up soap stuck to it. None of the outlets in the room worked. Bathroom could have been cleaned better.

natalia.partnerNov 04, 2024

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5.0

Comfortable accommodations near various dining and shopping options.

ervin.Nov 03, 2024

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2.0

I was disappointed about the whole experience, first the rooms had no microwaves in them. You had to walk the halls to heat up your food, secondly for the price of my stay it did not offer complimentary breakfast.

wayne.familyOct 31, 2024

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5.0

Excellent from checking to check out, hotel staff were wonderful and cheerful

dekesha.familyOct 27, 2024

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1.0

I’ve been a loyal Marriott Bonvoy member for years, but my recent experience at the Marriott Crabtree Hotel on October 26th was deeply disappointing. After arriving at the hotel around 10:30 p.m., I was informed that the hotel was overbooked and they had guest who refused to leave the premises, and we were "walked" to a different hotel without any prior notification. What made the situation worse was the lack of communication. As a guest, I would have expected to be informed in advance if my reservation couldn’t be honored. This would have given us time to make other arrangements, rather than showing up late at night and scrambling to find a place to stay. When we arrived at the Hampton Inn the guest did not receive adequate instructions which created more confusion and frustration. While I understand that unforeseen circumstances can arise, the way this situation was handled fell far short of Marriott’s typical standards. Being walked to a non-affiliated hotel added to the inconvenience. I hope Marriott takes this feedback seriously and improves communication in the future. This experience has left me reconsidering my future stays with the brand.

State Fair

amy.Oct 27, 2024

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5.0

It was excellent

erica.familyOct 25, 2024

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5.0

It was very convenient to everything we wanted to do and had a very nice bar so we could have a glass of champagne and not have to go out. Very friendly staff too!

Unfriendly Staff here nearly ruined our Event!

verified t.Oct 20, 2024

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1.0

This stay was one of the worst stays I have ever had at a marriot hotel. We came down to this marriot for a funeral for a close family member during the weekend of a large state fair and a concert for a popular pop star sabrina carpenter. We called ahead about early availability and staff had told us the room would be available after 11:00am We missed the majority of the wake due to our room not being ready until 4:00pm! Staff was incredibly unfriendly and unwilling to fix mistakes they had made citing they were "busy". To make matters worse, the staff had talked about how we were terrible customers using our full names and room number in public at the front desk in front over other customers. They were so loud that I was listening in from the other side of the lobby and could hear them clearly. The room we were placed in was in bad condition, with the smoke detector ripped off the ceiling and wall paper partially peeled off. No complimentary water is found in the room. If you can avoid this marriot please do so

keera.familyOct 20, 2024

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5.0

Very nice environment, staff was friendly. Rooms were nice a clean .

lynn.familyOct 14, 2024

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5.0

Beautiful place to stay

kristen.familySep 28, 2024

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4.0

It could use some updating to make it feel fresh and cleaner.

milton.familySep 25, 2024

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5.0

Great place for adults and kids as well...

tina.friendsSep 23, 2024

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5.0

Great!

kristen.Sep 23, 2024

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4.0

My only two complaints are there was no full length mirror in the room and no fan in the bathroom.

lauren.familySep 21, 2024

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3.0

I could hear everything in this hotel. I left with zero sleep from all the banging i heard. We were on the 5th floor, and I couldnt imagine what the floors below heard.