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Review Of Elegant Suites Westlake Serviced Residences0123401234

Tay Ho (Westlake), Hanoi | 5 minutes walk to Ho Tay lake (West Lake)

    User Ratings & Reviews

    Important information that you need to know before you book!

    • All
    • COUPLE
    • FAMILY
    4.8

    Excellent

    14 User Reviews and 25 Ratings

    Location4.7

    Room5

    Food3.2

    Amenities4.6

    Hospitality4.6

    Cleanliness4.3

    Sort By:

    Guest Reviews

    Beat hanoi stay

    Rated 5.0 by Praveen Munnangi . Couple Traveller . Dec 14, 2024

    Pleasant and spacious stay. Staff were extremely courteous. We arrived very early however the staff accommodated us with check in much earlier. 3 indian restaurant nearby at walkable distance

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    Splendid !

    Rated 5.0 by DR PARTHAPRATIM BISWAS . Family Traveller . Dec 06, 2024

    We stayed in this property for two nights and everything was fantastic. The suit was awesome with all amenities. The food quality was superb, beyond expectations. Great ! highly recommended.

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    Excellent Stay

    Rated 5.0 by Sahil Sahil . Nov 25, 2024

    Lovely amenities and superb staff specially jenny she made our stay extra comfortable.

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    Hotel review

    Rated 5.0 by Nitasha Thakur . Couple Traveller . Nov 16, 2024

    The property is neat and clean, staff are very polite, if anyone is looking for a peaceful place, this place is ideal as it is away from the old quarter.

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    Elegant suit west lake - excellent experience

    Rated 5.0 by Milind Kakirde . Couple Traveller . Nov 08, 2024

    Elegant suit west lake is excellent property, we liked the very much, staff is courteous and polite, breakfast is excellent, though not much option for indian veg

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    Good option for famil

    Rated 5.0 by Mandeep Singh . Family Traveller . Aug 25, 2024

    Good apartment with all necessary amenities, and totally worth.

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    G

    Rated 5.0 by MRINAL JYOTI KUMAR . Oct 17, 2023

    It was a great experience in totality. Truly experienced the staff, hotel facilities, location, hospitality, ethics. Would certainly recommend all to stay here.

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    Excellent Stay

    Rated 5.0 by Rajiv Ranjay Sarkar . Dec 30, 2022

    The place as advertised lives up to its delivered standards. The staff are very professional and polite. They make you feel very welcome and are extremely supportive to provide solutions to anything you need. I personally also loved the full breakfast buffet and please speak with the chef. He loves meeting people. The entire team is on call and alert always. I had a fabulous stay and will want to go back whenever i am in hanoi

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    A home in a home

    Rated 5.0 by Sanjeev Khosla . Couple Traveller . Jul 15, 2022

    A very nice and comfortable stay but a little away from the market overall a good and pleasant stay

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    A home away from your home

    Rated 5.0 by Rajiv Kumar Sharma . Family Traveller . Dec 27, 2019

    The location of the hotel is very good. The staff is very courteous and well informed. Jenny at the reception desk is the star of the hotel.

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    Excellent Stay

    Rated 5.0 by PARIKSHIT AGARWAL . Aug 30, 2018

    It was my first to Hanoi and the hotel was nice.

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    Excellent hotel

    Rated 5.0 by Omprakash Dahiya . Aug 27, 2018

    Best place to stay in Hanoi. Very tidy and clean hotel looks like a new hotel, provides all amenities like a five star hotels should have. Enjoy each and every moment. Will come next then stay here only.

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    Great stay, not great breakfast

    Rated 4.0 by Garima Sachdeva . Couple Traveller . Oct 07, 2022

    I stayed at elegant for 2 nights that i was in hanoi. The hotel is a service apartment so i enjoyed the large rooms with great balcony views. The service was nice and facilities was abundant. Gym, swimming pool, spa everything was top notch. Just a disappointment in breakfast with very limited options

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    Please must read their published policy before booking

    Rated 4.0 by SANJEEV KUMAR AGARWAL . Family Traveller . Jun 10, 2019

    They are very reluctant for charging some extra prices or giving services according their published policy despite of being a part of flexible hospitality sector same like almost all Vietnam hotels, that why everyone prefer Thailand for tourism.

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