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Review Of Hanoi Anise Hotel and Spa

Hoan Kiem (Old Quarter), Hanoi | 1.4 km drive to Hanoi Train Street

User Rating & Reviews

  • everyone
  • couple
  • family
  • solo
3.4
Good

77 Ratings, 34 Reviews

excellent
39%
very good
16%
average
17%
poor
8%
bad
21%

Last 10 Customer Ratings (Latest First)

  • 1
  • 2
  • 4
  • 1
  • 3
  • 4
  • 5
  • 3
  • 5
  • 4

Rating Categories

  • Facilities3.3
  • Value For Money3.4
  • Child Friendliness2.6
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We are using generative AI to show you summarised user review

Traveller Impressions

Powered by Generative AI using recent user reviews

The property is located in a good location with easy access to markets and restaurants. The breakfast buffet has good options. However, the rooms are small and some do not have windows, which can be uncomfortable. Some guests were denied check-in and were sent to other hotels without prior intimation. The staff can be unwelcoming and rude, and the property is poorly managed. On the positive side, some guests found the rooms spacious and the staff friendly. Overall, the property has mixed reviews with both positive and negative aspects.

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