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COUPLE
FAMILY
BUSINESS
GROUP
SOLO
4.5
Excellent
18 User Reviews and 33 Ratings
Location4.7
Room5
Food4.6
Amenities4.8
Hospitality4.6
Cleanliness4.8
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Guest Reviews
Excellent Stay
Rated 5.0 by Mahashweta Maitra . Solo Traveller . Sep 14, 2024
Here's a review you can use for the intercontinental hanoi: i had a truly wonderful experience at the intercontinental hanoi. From the moment i arrived, the staff was incredibly welcoming and attentive, making me feel right at home. The ambiance was luxurious and serene, with every corner reflecting impeccable cleanliness. The food was exceptional, offering a variety of delicious options that left me impressed every time. The only minor concern i had was the absence of a jet spray in the washroom, but everything else was absolutely perfect. I highly recommend this hotel for anyone looking for a comfortable and memorable stay in hanoi!
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Must stay at this hotel. It takes care of you holistically
Rated 5.0 by Ritu SETHI . Couple Traveller . Aug 25, 2024
Excellent stay ! everything from the room, staff, gym equipments with steam and sauna, breakfast, sunset bar, amenities - all were above expectations. Never seen a more state of the art gym in an hotel. The reception staff, bell bill, concierge - everyone was very polite and humble. Can’t expect or demand anything more
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Superb and amazing view a
Rated 5.0 by Sandeep Deshmukh . Family Traveller . Feb 08, 2024
Superb and mind blowing experience and superb location at goa oil and its worth to spend money at hanoi
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Experience at intercontinental
Rated 5.0 by rajive bansal . Family Traveller . Jan 10, 2024
Location and property is really good with nearby indian restaurants. Food at intercontinental was good as well
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Excellent Stay
Rated 5.0 by Sandeep Deshmukh . Family Traveller . Dec 28, 2023
Was really good and exciting stay nice location and view this property has a lake. Jew and superb to stay
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Excellent Stay
Rated 5.0 by Shounak Sarkar . Nov 14, 2023
Sprawling property over the west lake. Great spread for buffet breakfast & very responsive service.
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Excellent Stay
Rated 5.0 by Sumeet Kapur . Jun 07, 2023
The hotel was very accommodating for early check-in which we had to do for the early landing of the only direct flight from india. Rest the ambience and staff is great too.
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Location
Rated 5.0 by Uday Jani . Group Traveller . Apr 22, 2023
Amazing stay and very good location
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Excellent Stay
Rated 5.0 by Tarun saxena . Couple Traveller . Mar 01, 2023
The intercontinental hanoi westlake is one of the most beautiful hotels of the world. The lake view rooms over water are the best and an experience in themselves. The service is top notch, food is delicious and they have all the facilities one would look for at a 5 star property. Thanks. Intercontinental hanoi westlake also provides cab on demand, rented bikes and sim cards. They are extremely courteous and well mannered.
The service by the staff and the location of the property only went further to complete an exhilarating experience. Food at the saigon. Vietnamese. Was outstanding. Much ala grande
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Amazing experience @icwl
Rated 5.0 by Sangita Shivkumar Damani . Family Traveller . Jun 26, 2022
Had a wonderful mom-daughter trip & the staff went out of the way to ensure veg food! excellent overwater lake view rooms for a perfect holiday!
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Beautiful location
Rated 5.0 by Vivek Kumar Mathur . Family Traveller . Jan 05, 2020
On the Lake, not too far from old quarters.
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Fantastic
Rated 5.0 by VARUN DAGA . Group Traveller . Jan 04, 2020
Stay location food and service all very good
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Excellent Stay
Rated 5.0 by Ravi Kapoor . Business Traveller . May 02, 2019
Excellent location and service
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Laid back vibe in the middle of the city
Rated 4.0 by Mayank Jhingon . Couple Traveller . Dec 15, 2024
Great service, good location, quiet and laidback. We enjoyed the location and the vibe.
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Good Stay
Rated 4.0 by Karan Anand . Family Traveller . Dec 27, 2023
The property was well managed, the staff was friendly and the rooms were clean. I would recommend this property.
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Excellent stay
Rated 4.0 by Natasha bammi . Family Traveller . Jun 09, 2023
We had a great stay at intercontinental west lake. The property has a resort feel to it and directly overlooks the west lake. Rooms are spacious and comfortable and the breakfast spread is impressive. Front office staff are extremely helpful and even allowed us a late check-out as we had an evening flight. Overall great experience.
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Good Stay
Rated 4.0 by RUCHIKA RAJGARHIA . Family Traveller . Nov 27, 2019
Very nice place to stay. The ambience was also nice had a great time with family.
