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COUPLE
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4.0
Very Good
8 User Reviews and 14 Ratings
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Guest Reviews
Excellent Stay
Rated 5.0 by Kriti Sharma . Sep 08, 2024
The breakfast was really nice, room was also nice. Clean. And the staff was helpful. Overall a great experience, would love to stay again.
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Excellent Stay
Rated 5.0 by Mehdi Ghazai . Feb 16, 2024
Great location, great view, the must go hotel for your time in hanoi old quarter.
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May De Ville Lakeside Hotel has replied on Apr 05, 2024
Thank you for your encouraging and supportive review! We are glad to learn that your overall experience with us was enjoyable. All your kind comments are greatly appreciated. Customer care is amongst our highest priorities and it is always gratifying to receive such praise. We lo... Read more
Fabulous stay
Rated 5.0 by Naba Jagadeesh . Group Traveller . Dec 03, 2019
Staff were polite hotel has all facilities and its same as the pics shown in MMT, breakfast was very good .
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May De Ville Lakeside Hotel has replied on Apr 05, 2024
Thank you for taking the time to write this wonderful review of your recent experience. It fills us with great joy to know that you had a great experience with us and in particular you very much enjoyed the tour at the best service. Again, thank you for sharing this brilliant rev... Read more
Amazing experience
Rated 5.0 by Deval Kapadia . Business Traveller . Aug 11, 2019
Good staff, quick and prompt service, and a good ambience overall. Pool Side view is also very nice. I must recommend for everybody be it business or solo or couple or friends traveling. Location is perfect near the Lake.
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May De Ville Lakeside Hotel has replied on Apr 05, 2024
What a delightful review and what a pleasure to hear that you had a great experience.We are thrilled to hear we were able to assist in making this visit to Hanoi such a memorable one for you. We have shared your compliments with all the team members and it really made their day. ... Read more
Good Stay
Rated 4.0 by Praveen Takhar . Couple Traveller . Dec 21, 2024
Property is perfectly located but it it is a 4 star hotel and lacks the luxury of a 5 star. However, staff is very polite and breakfast is manageable.
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Excellent hotel
Rated 4.0 by PRADEEP JALAN . Business Traveller . Aug 20, 2023
Hotel is conveniently located in the main tourist area near the lake surround was by all types of shops breakfast is very good staff is very polite and courteous rooms are comfortable
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May De Ville Lakeside Hotel has replied on Apr 05, 2024
It was wonderful to read your comments and rest assured that we will share your feedback with the team who take great pride in ensuring each guest has a memorable experience. We are very pleased to know that we went over the top to your satisfaction. Such comments like yours make... Read more
Poor Stay
Rated 2.0 by monika jain . Family Traveller . Dec 26, 2023
They will be very welcoming only until you check in post tat they will not help and ignore in every way possible, for Indians specially I would want to say you have very few options of veg. It was my husbands bday while we stayed and after knowing also they dint help I asked them for a cake they denied and if they can arrange from out for which I would pay they asked me to wait and I sat there for half an hour but no one was actually checking post which when I asked again they told no we can’t help. For the price they are charging it’s not at all good the rooms are very very small, only good is the location everything is near by… MANAGEMENT needs to train some hospitality to the reception and dining area staff
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May De Ville Lakeside Hotel has replied on Apr 05, 2024
We appreciate you taking the time to provide feedback on your recent experience at our hotel. Your insights are invaluable to us as we continuously strive to enhance our guests' satisfaction.
We regret to learn of the challenges you encountered during your stay, particularly i... Read more
take extra charge
Rated 1.0 by Ankit Goel . Family Traveller . Mar 16, 2024
Room size are so small and don’t, have room ventilation, don’t take this hotel
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May De Ville Lakeside Hotel has replied on Apr 05, 2024
Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We value all comments from our guests as they provide us with an opportunity to improve and better serve our valued patrons.
We are genuinely sorry to hear that your experience at our... Read more
