Muong Thanh Luxury Nha Trang Hotel

thi d.familyJul 06, 2024

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5.0

Clean, good service and friendly

huynh.May 24, 2024

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5.0

Very good

binh.familyMay 11, 2024

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3.0

No more

Could be better

verified t.Mar 11, 2024

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3.0

The staff was friendly, location is fantastic, and beautiful view from roof top. But the hotel itself is old and not maintained at the level it should be. Room size is good, pool was old and cold, shower head cannot be hooked onto the wall mount at the right angle splashing water everywhere in the bathroom each time, safe did not work.

Wonderful stay in beautiful Nha Trang beach

james.Mar 08, 2023

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5.0

Fantastic view of the beach. The service was second to none. Everyone who worked there was helpful, well trained, and courteous and the hotel is centrally located to all other attractions. The hotel provided free use of chaises, table, and umbrella right on the beach, across from the hotel

tho.familyOct 20, 2022

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4.0

Good

Don't waste your money and time.

donovan.Nov 14, 2019

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1.0

We were unfortunately here for 2 days with a group of 12. We came across several issues that was completely mishandled and could've been rectified at the lowest level. 1) 4 of our rooms had no AC - It took them 1 full day to fix it with many reminders 2) When we checked out they held our passports as hostage for a box of tissue ( which was later found in the bathroom) 3) When we checked out they charged us for sheets that was stained (which was already stained prior to our arrival). We tried to reason and argued with them, but to catch a flight on time we paid them $13 dollars. If you are wanting to stay here, take my suggestion and DON'T STAY HERE! Unprofessional staff, unable to solve simple issues, bunch of boneheads trying to charge Tourists (especially US Citizens).

verified t.friendsOct 25, 2019

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4.0

Staff service is excellent, specially thanks to the Front Office Manger, Phouc and Assistant Front Office Manager. Bedroom is large and comfortable although facilities may require more regular maintenance.

verified t.familyJul 14, 2019

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3.0

No thing to say. Not comparatikn with paid money. Too expensive

Luxury hotel but not great service

verified t.Jan 13, 2018

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3.0

I spent two days in this hotel. While the room was clean, comfortable with great facilities and view of the ocean we were disappointed with the staff and service. Firstly, while we had booked with expedia and paid, they could not find our booking, second they wanted to keep our passports for security as photocopies or a credit card were not enough for them. Of course we refused to leave our passports with them. Every time we were entering the hotel we were asked if we stay there (while other customers entering with us were not asked). In the morning when we went for breakfast, we were asked for coupons that had never been explained as a policy when we checked in. When we went to use the pool and gym facilities, we were asked to pay although they were free for customers and they had to check with the reception that we stay in the horel although we showed tjem our room card. Despite the amazing hotel and the jacuzzi in our room, I would not choose this hotel for my stay. I think that this hotel is addressed more to local visitors and not very friendly in foreigners.

nice 4 star

timothy t.Dec 12, 2016

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5.0

rain a lot but 80 degrees farenhight

Front desk scammers

son.Sep 22, 2016

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3.0

Booked this "5" star hotel through hotels.com Everything confirmed and paid. When I arrived and wanted to check-in the front desk told me there was a problem with the reservation. The price was in correct. They now wanted 50% more. When I told them this is matter between them and hotels.com they still insisted that the "problem" was mine. We waited for 3 hours to check in before finally a front desk manager came and allowed us to check in. Other than the check in everything else was great.

Awesome hotel

shariff.Jul 27, 2016

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5.0

Really nice hotel. Upgraded us to a 700 square foot suite which if anything was too big. Service great, facilities amazing. Only downsides were zero ambience in the bar didn't really matter as nightlife surrounding was fine. Also for such a big hotel they had hardly any sun loungers on their private beach. Other than that top marks.

Dissapointed.

scott.May 22, 2016

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2.0

The place is overrun with Chinese tourist who push and shove their way into lifts and breakfast was an event. You would think some people haven't eaten in a week when they get to breakfast it was like feeding time at a zoo. Don't know why but the wifi and phone reception on level 20 was non existent.

Great hotel

holy.Apr 04, 2016

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5.0

Love it.

Excellent location right on the beach

daniel.Jan 04, 2016

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5.0

Ocean front beautiful beach with less than $80/ night, and if you like the beach, it is the hotel for you. Large room size, friendly staffs, and many seafood restaurants nearby. The free breakfast buffet was okay. I would stay in this hotel again.

Dark Ocean Front Executive Suite

snowssteve.Jan 02, 2016

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2.0

The lighting in this suite on the 13th floor is so minimal that the room is dark. Even with full sized windows overlooking the primary beach. There are only a few umbrella stations on the beach so if you ever obtain access to one, count yourself very lucky. The buffet is much less than adequate as no one in our party could really find anything that was tasty, except for me, as I had fresh cooked omelets every morning and little else. They do bring out a small plate of watermelon every so often, but it is gone within seconds and is not refilled for another 10 to 15 minutes. We were lucky to get some on one of our three mornings. You will need to wait when you checkout at the front desk, as they need to send an employee to your room to take an inventory of the towels, dishes, cups sandals robes and other items that are provided in each room. The only hotel that we have ever encountered like this was one in Ho Chi Minh City. No where else in Aisa, Europe, Mexico, the USA or Canada have we ever had the experience of waiting for an employee to report to the front desk that you are not a thief.

Nice

jeffrey t.Nov 24, 2015

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3.0

We had a nice stay at the hotel. The room was nice with a great view, but the shower is really badly designed and results in water all over the floor. The staff were very friendly and they granted us a late-checkout, which we really appreciated.

Good Hotel on the Beach with average price

tuan.Nov 21, 2015

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5.0

Very satisfied

Beautiful

chi n.Jun 21, 2015

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5.0

Beautiful Hotel & very good service , Love the beach right in front of the Hotel.