Daksh The Valley Resort - Saputara

Daksh The Valley Resort - Saputara has replied on Wed Sep 24 12:23:59 IST 2025

Dear Guest, Thank you for sharing your feedback. We’re glad you liked the location, view and snacks. We have noted your suggestions about the swimming pool, kettle and room facilities and will work on improving them. Your comments are valuable and will help us serve you better in the future. Have a nice day!!!

Daksh The Valley Resort - Saputara has replied on Wed Sep 24 12:28:12 IST 2025

Dear Guest, We are very sorry to know about your experience. Your feedback is very important to us. We regret the inconvenience caused due to room facilities, intercom issues and construction work. We will make sure these points are corrected and improved at the earliest. Thank you for sharing your review and we hope to serve you better in the future. Have a nice day!!!

Daksh The Valley Resort - Saputara has replied on Wed Sep 24 12:31:59 IST 2025

Dear Guest, Your feedback has been noted well and shared with the concerned team. We will take the necessary steps to bring improvement in our services. We apologise for any inconvenience caused to you and thank you again for sharing the valuable review and feedback. We regret your inconveniences. Thanks & Regards.

Daksh The Valley Resort - Saputara has replied on Wed Sep 24 12:35:29 IST 2025

Dear Guest, Thank you for sharing your feedback. We’re glad you liked the view and food. We’re sorry to hear about the noise and washroom experience. Your comments are valuable, and we will work on improving these areas for a better stay next time. Thanks & Regards.

Daksh The Valley Resort - Saputara has replied on Wed Sep 24 12:37:34 IST 2025

Dear Guest, Thank you for sharing your feedback. We are glad you liked the property and views. We sincerely apologize for the issues you faced with the management, room facilities and breakfast service. Your concerns are very important to us and we will work on improving these areas to provide a better experience in the future. We hope to serve you better on your next visit. Thanks & Regards.

Daksh The Valley Resort - Saputara has replied on Wed Sep 24 12:38:43 IST 2025

Dear Guest, Thank you for staying with us and sharing your feedback. We have noted the area of improvement suggested by you and will definitely take corrective steps to improve the same. Please visit again and we will try to give you the best of our services without any complaints. We look forward to welcoming you back on your next visit. Thank You! Have a nice day :)

Daksh The Valley Resort - Saputara has replied on Wed Sep 24 13:06:51 IST 2025

Dear Guest, Thank you for sharing your feedback. We are glad you liked the rooms, view and food. Your comments help us serve better, and we look forward to welcoming you again. Thanks & Regards.

Daksh The Valley Resort - Saputara has replied on Wed Sep 24 13:07:45 IST 2025

Dear Guest, Thank you for staying with us and sharing your feedback. We have noted the area of improvement suggested by you and will definitely take corrective steps to improve the same. Please visit again and we will try to give you the best of our services without any complaints. We look forward to welcoming you back on your next visit. Thank You! Have a nice day :)

Daksh The Valley Resort - Saputara has replied on Wed Sep 24 14:07:08 IST 2025

Dear Guest, Thanks for leaving us such a wonderful review and rating. We are glad that you loved our hospitality, place and staff. We hope to see you again for another great experience. Thank You! Have a nice day!!!

Daksh The Valley Resort - Saputara has replied on Thu Sep 25 14:09:55 IST 2025

Dear Guest, Thank you for sharing your feedback. We’re happy to know you loved the food and enjoyed the property and location. We’re sorry to hear about the communication issues you faced with our staff. Your comments are very important to us and we’ll work on improving our service for a smoother experience next time. We look forward to welcoming you again. Have a nice day!!!

Daksh The Valley Resort - Saputara has replied on Sun May 18 08:31:38 IST 2025

Dear Guest, Thank you so much for your kind words and for taking the time to share your experience. We're delighted to hear that you enjoyed the food, found the rooms hygienic, and appreciated the amenities like Wi-Fi, TV, and balcony. Your satisfaction means a lot to us, and we look forward to welcoming you back to Ambica Valley Resort soon! Warm regards, Team Ambica Valley Resort

Daksh The Valley Resort - Saputara has replied on Sun May 18 08:35:07 IST 2025

Dear Guest, Thank you for taking the time to share your detailed feedback. We truly appreciate your honest observations, as they help us understand where we can improve. We’re sorry to hear that you found the toilet block congested and the lack of soundproofing in the windows disruptive due to the road nearby. Please be assured that we have noted these concerns seriously and will explore possible upgrades to enhance the overall comfort and privacy of our guests. We're glad you enjoyed the open campus and recognize the potential of the property. As you’ve rightly pointed out, Ambica Valley Resort is located slightly outside the Saputara hill station limits. We always strive to clarify this in our listings and communication, and your reminder will help us reinforce this further for future guests. We’re grateful for your balanced review and do hope to welcome you again, with noticeable improvements and a more relaxing stay. Warm regards, Team Ambica Valley Resort

Daksh The Valley Resort - Saputara has replied on Sun May 18 08:36:46 IST 2025

Dear Guest, Thank you for taking the time to share your feedback. We're happy to know that you found your overall experience at Ambica Valley Resort to be good. However, we sincerely apologize for the inconvenience caused with regard to the food quality and delays in room service. This is certainly not the standard we strive to maintain. Your feedback has been shared with our kitchen and housekeeping teams for immediate improvement, and we are already working on ensuring more prompt and consistent service for all our guests. We value your input and hope you’ll give us another opportunity to provide you with a much-improved experience in the future. Warm regards, Team Ambica Valley Resort

Daksh The Valley Resort - Saputara has replied on Thu Sep 25 14:13:35 IST 2025

Dear Guest, Thank you for taking out time and posting feedback. We want to extend our sincerest apologies concerning all the issues that you have faced. We pride ourselves in maintaining the highest quality standards for our guests. We may not be able to change the past but if you give us a chance, we will completely make it up to you. Thanks & Regards.

Daksh The Valley Resort - Saputara has replied on Thu Sep 25 14:14:40 IST 2025

Dear Guest, Thank you for taking the time to share your feedback with us. We are glad to hear that you found our staff to be great and our service to be amazing. We always strive to provide exceptional service to all of our guests and it is wonderful to hear that we were able to achieve that during your stay. Hope you visit us again for another joyous experience. Have a nice day!!!