Areca Homestay

Areca Cottages is a property located in the midst of nature, providing a peaceful stay. The cottages are well-crafted and offer scenic views. However, the property is located uphill, which might be inconvenient for senior citizens. Location The cleanliness of the property is not up to the mark, with dirty bedsheets, unclean bathrooms, and insect infestation. Cleanliness The food served is homemade and tasty, but pre-ordering is necessary. Food & Dining Amenities like electricity and hot water are not reliable. Amenities The check-in experience is poor, with unresponsive management and unfriendly staff. Check-in Experience

• Location

  The property is located in a scenic and serene location amidst nature. It is situated in a remote area away from the hustle and bustle of the city. The cottages are built on a hilltop surrounded by arecanut plants and dense forest. The property is close to the root bridge and the village, making it convenient for guests to explore the area. However, the location can be a bit inconvenient for some as it requires a bit of a walk uphill and the last stretch of the access road is a dirt one.

• Cleanliness

  The cleanliness of the property is a major concern for guests. Some guests have reported dirty rooms with unclean bedsheets, floors, and bathrooms. Insects and rodents have been spotted in some rooms, making it an uncomfortable stay for guests. The cupboards and towels have also been reported to be dirty. The property needs to improve its housekeeping services to ensure a comfortable stay for guests.

• Food & Dining

  The food and dining experience at the property has received mixed reviews from guests. Some guests have enjoyed the homemade chicken from the property's own farms and have praised the taste of the food. However, some guests have reported tasteless and stale food. The property does not have a kitchen established yet, so guests need to pre-order their food, and it is procured from the main village. This can cause delays in serving food. Guests have also reported that tea was not available at times.

• Amenities

  The property lacks basic amenities that guests expect, such as electricity generators, TV, and proper lighting. Some guests have reported that the geysers do not work, and there is no exhaust in the washroom. The doors to the balcony do not close properly, and the pillows are uncomfortable. The property needs to improve its amenities to provide a comfortable stay for guests.

• Check-in Experience

  The check-in experience at the property has been a major concern for guests. Some guests have reported that there was no one present at the property to receive them, and they had to wait for hours for the manager to show up. The manager was also unresponsive to their complaints. The property needs to improve its check-in experience to ensure a smooth and hassle-free arrival for guests.