Banari Regency by Summit, Namchi

null

null

Awesome stay, all facilities were excellent, food was also awesome, staff behavior was very cooperative

The property is at a very good location for the visit. It offers great view of the hills and mountains.The hotel is maintained very well and the food is delicious.The staff is very welcoming and helpful.

Best and probably only branded hotel to stay in Namchi. All the rooms are well maintained and staff are cordial. Rooms facing the road has Kanchenjunga views (subject to weather) while backside rooms has good valley views. Suite rooms however has both the views. highly reccomended to include Namchi Ravangla Temi in your itinery and stay at Banari Regency by Summit.

Everything was perfect. The rooms were clean and perfectly managed. The foods was delicious and the location was perfect. The staff were humble and experienced. Will love to visit the property more often in the future.

it was short but remarkable comfortable stay, hotel was superb with marvellous staffs, we celebrated Diwali there with full enthusiasm.

Good ambience, great hospitality, amazing staff members. This was my second time staying here and honestly it only gets better. Ofcourse, the food was great too!

This hotel is amazing. It has amazing breathtaking views and the staffs are so welcoming and so polite. Moreover, the best part of staying in this hotel is the open terrace and the spa facility. You also have this bike rental point from where you can rent bicycles and literally ride along the forest only for rupees hundred per hour. It's amazing.

The stay was good, rooms spotless, service is amazing. People are great. Nothing to complain. All in all a very good stay.

Location is little off beat ..but food was ok ✅ room is clean with less amenities

Review of hotel is good and staff behaviour is satisfactory good is linient and higine is also good

The room was not upto the mark . No minibar placed though there was a platform . No AC in the room the fan speed was low. Requested for late check out but the FO staff was very rude and was adamant . F&B staff of Restraunt and IRD was good along with food quality . They missed to place the breakfast buffet which was apparently set by 8 am instead of 6:30 or 7 am .

Hotel on the road, Staff and ambience is excellent, room is very good and spacious, food is very delicious

location of the property is good. Rooms and bathrooms are big end comfortable for a family. food choices are limited, and service is slightly slower, but taste is good.

Amazing rooms, great staff & nice view from the windows. Clam & cozy place, truly a 3 star hotel experience.

Food and Restaurant service was not good. We have to wait and followed up multiple time for our order. The staff was not professional and lacks basic skills how to attend the customer. Food quality was not good although was freshly made on order as claimed by restaurant.

We stayed at Banari Residency by Summit for 3 days, and while the hotel had a luxurious feel and was exceptionally clean and well-maintained, our overall experience was spoiled by the behavior of the restaurant staff. Pros: • The hotel rooms were clean, neat, and gave a luxury vibe. • Housekeeping and room facilities were well-managed. Cons: 1. Poor Restaurant Staff Behavior: On the first night, we ordered a green salad, but the staff completely ignored the order. We asked another staff member, and even he ignored us. We finally had to go to the counter, but even there, no apology was offered. The staff acted arrogantly and made us feel unwelcome. 2. Forceful Demand for Cash Payment: On the second night, one of my friends accidentally broke a glass. The staff charged ₹200, which is acceptable. However, they insisted that I pay only in cash even though I was already paying the rest of the bill via UPI. When I told them I didn’t have cash, the staff made me transfer the money to their personal account, which felt highly unprofessional. 3. Discrimination Toward Non-Locals: We observed a clear bias where staff greeted and spoke politely to local guests with words like “Good Morning Sir” or “Good Evening Sir” but completely ignored people from other states like us. It felt disappointing and unfair. 4. Non-Veg Served During Navratri Despite Clear Instructions: On the second day, we ordered veg biryani and mentioned 3-4 times that we wanted only vegetarian food. Despite that, we were served non-veg biryani during Navratri, which was very hurtful and showed a lack of sensitivity and attention to guest instructions. Conclusion: Despite the clean and beautiful ambiance, the partiality, ignorance, and unprofessional behavior of the restaurant staff ruined our stay. We hope the management takes these issues seriously and improves staff training and hospitality standards.

I didn't check in / stay at the property- couldn't cancel as there was no cancellation option in MMT. please arrange at least 70% refund

Planned for a day at Namchi/Chardham so stayed at Summit which i found the best hotel from every aspects, room, ambience, food and location.