Coconut Lagoon Kumarakom - A CGH Earth Experience

Coconut Lagoon Kumarakom - A CGH Earth Experience has replied on Tue Nov 04 11:07:12 IST 2025

Namaskaram Shubhankar Yash, Thank you for your valuable feedback and for highlighting the beauty and tranquility of our property. We are delighted to hear that you enjoyed the peaceful backwaters and appreciated our food and staff. We sincerely apologize for the inconvenience you faced regarding the maintenance of certain areas and the issue with the toilet flush in your room. Your observations are important to us, and we are committed to addressing them promptly. We are already working on improving the footpaths to ensure a safer and more comfortable experience for our guests. Please rest assured that we will also check our facilities more rigorously to prevent any future concerns. Your feedback motivates us to enhance our services continuously, and we truly appreciate it. We hope to have the pleasure of welcoming you back soon for an even more enjoyable stay. Warm Regards, Harikrishnan R Nair, GM Coconut Lagoon

Coconut Lagoon Kumarakom - A CGH Earth Experience

Namaskaram Sudhanshu, Thank you for your heartwarming review and for highlighting the enchanting experience at our hotel. It's delightful to hear that you enjoyed the surreal views of Vembanad Lake and found our hospitality to be exceptional. I'm pleased that Shafi, Janaki, and our culinary team impressed you with their service and care. It's wonderful that Prateesh and Anjana enhanced your stay with their insightful tours, and I'm glad Joseph made your kayaking excursion memorable. Our Ayurveda team, led by Dr. Aishwarya, is thrilled that you enjoyed your treatments. Dinesh, Tijo, Shynima, and the entire team are grateful for your appreciation. We are particularly thrilled by your mention of Chai Chechi's tea, a unique experience indeed. Thank you for recommending us so highly. We look forward to welcoming you back soon for another memorable stay. Warm Regards, Harikrishnan R Nair, GM Coconut Lagoon

Coconut Lagoon Kumarakom - A CGH Earth Experience has replied on Tue Oct 21 13:01:57 IST 2025

Namaskaram Arathi, Thank you for your kind words and for giving us a 5-star review. We are thrilled to hear that you enjoyed your stay at Coconut Lagoon and found our property beautiful. Our team strives to provide a welcoming and helpful environment for all our guests, and we are delighted that you felt well taken care of. It's great to know that you participated in our activities and enjoyed our food offerings. We truly appreciate your positive feedback and look forward to the pleasure of hosting you again soon for another memorable experience. Warm Regards, Harikrishnan R Nair, GM Coconut Lagoon

Coconut Lagoon Kumarakom - A CGH Earth Experience has replied on Mon Oct 13 14:06:53 IST 2025

Namaskaram Jagvir Singh, Thank you so much for sharing your delightful experience with us. We are thrilled to hear that you enjoyed the beautiful view of the lake from our property and found our staff to be kind and polite. Your kind words are a great encouragement to our team, who are dedicated to providing exceptional service to all our guests. We look forward to welcoming you back again soon for another memorable stay. Warm Regards, Harikrishnan R Nair, GM Coconut Lagoon

Coconut Lagoon Kumarakom - A CGH Earth Experience has replied on Fri Oct 10 11:09:37 IST 2025

Namaskaram Nishant Chandnani, Thank you for sharing your wonderful experience with us! We're thrilled to hear that you had a lovely vacation with your loved ones and enjoyed exploring all that our hotel offers. It warms our hearts to know that our efforts to create a welcoming environment have left a positive impression on you. We're delighted that you found something special for everyone to enjoy, as our goal is to cater to the diverse interests of all our guests. Your feedback is truly valuable, and it inspires our team to strive for excellence. We look forward to welcoming you back again soon for another memorable stay. Warm Regards, Harikrishnan R Nair, GM Coconut Lagoon

Coconut Lagoon Kumarakom - A CGH Earth Experience has replied on Thu Sep 25 11:14:25 IST 2025

Namaskaram Balaji Raju, Thank you for sharing your experience with us. I'm delighted to hear that you enjoyed the beauty of our property, the unique journey to reach us, and our clean rooms and restaurant service. We strive to maintain a welcoming and pristine environment for all our guests. I appreciate your feedback regarding the hospitality at the reception. Ensuring our guests feel warmly welcomed and attended to is our top priority. Please know that we are committed to continuous improvement, and your comments will be shared with our team to enhance our service standards. We are grateful for your positive rating and candid insights, as they guide us in our efforts to provide exceptional experiences for all our guests. We look forward to the opportunity of welcoming you back soon and ensuring your next stay is even more memorable. Warm Regards, Harikrishnan R Nair, GM Coconut Lagoon

Coconut Lagoon Kumarakom - A CGH Earth Experience has replied on Thu Sep 25 11:14:46 IST 2025

Namaskaram Rhea, Thank you for sharing your delightful experience at Coconut Lagoon. We're thrilled to hear that you found our property beautiful and one of a kind. Your kind words about our staff and hospitality mean a lot to us, as we strive to make every guest's stay special. Knowing that you would strongly recommend us is truly rewarding and encouraging for our team. We look forward to welcoming you back for another memorable stay soon. Warm Regards, Harikrishnan R Nair, GM Coconut Lagoon

Coconut Lagoon Kumarakom - A CGH Earth Experience has replied on Thu Sep 25 11:15:07 IST 2025

Namaskaram Nivedita, Thank you for sharing your delightful experience at Coconut Lagoon. We are thrilled to hear that you enjoyed the cultural immersion and felt welcomed right from the boat ride to the traditional musicians. Our team takes great pride in offering unique activities like clay pottery, weaving, and dance performances, so it's heartening to know they enriched your stay. We’re also pleased you found our food variety and taste to your liking. Your kind recommendation as a top pick for a Kumarakom stay means a lot to us. We are grateful for your 5-star review and look forward to welcoming you back for more memorable moments by the backwaters. Warm Regards, Harikrishnan R Nair, GM Coconut Lagoon

Coconut Lagoon Kumarakom - A CGH Earth Experience

Namaskaram Kantipudi Sindhura, Thank you so much for your kind words and for rating us with five stars! I'm thrilled to hear that you had a comfortable stay and enjoyed our neat rooms and excellent service. We take great pride in our eco-friendly initiatives and it's rewarding to know you appreciated them. I'm especially glad to hear that you loved our authentic Kerala cuisine – our chefs put their heart into every dish to delight our guests. We can't wait to welcome you back to Coconut Lagoon for another exceptional experience. If there's anything specific you'd like on your next visit, feel free to let us know. Warm Regards, Harikrishnan R Nair, GM Coconut Lagoon

Coconut Lagoon Kumarakom - A CGH Earth Experience has replied on Thu Sep 18 17:26:11 IST 2025

Namaskaram Amit Kumar, Thank you for your delightful review and for awarding us a 5-star rating. We are thrilled to hear that you enjoyed our property's beautiful landscape and the delicious local cuisine we offer. Our team takes great pride in creating a unique experience for our guests, and the boat pick-up and artist welcome are some of our favorite ways to do just that. I'm glad you appreciated the old-style architecture as well; it's something we cherish and are happy to share with our guests. We look forward to welcoming you back again soon for another memorable stay. Warm Regards, Harikrishnan R Nair, GM Coconut Lagoon

Coconut Lagoon Kumarakom - A CGH Earth Experience has replied on Thu Sep 18 17:26:30 IST 2025

Namaskaram Priyanka, Thank you for your heartwarming review of your stay at Coconut Lagoon. We are delighted to hear that you loved every minute of your visit! It's wonderful to know that our extraordinary staff and the beauty of our well-maintained property made such a positive impression on you. Your kind words are truly encouraging for our team. While it saddens us that you were sad to leave, it fills us with joy to know that you are planning to return. We look forward to welcoming you back for another memorable experience filled with relaxation and enjoyment. Warm Regards, Harikrishnan R Nair, GM Coconut Lagoon

Coconut Lagoon Kumarakom - A CGH Earth Experience has replied on Thu Sep 18 17:26:50 IST 2025

Namaskaram Dhruv Bhatnagar, Thank you for taking the time to share your wonderful experience at our hotel. We're delighted to hear that you and your family had an amazing time and enjoyed the courteous service from our staff, as well as our delicious food offerings. It's great to know that our serene location and accessibility to the backwaters added to your enjoyment, and that the kid-friendly activities kept everyone entertained. Your kind words and 5-star rating are truly appreciated and serve as encouragement for our team to continue delivering memorable experiences for our guests. We pride ourselves on providing a family-friendly environment and are thrilled that your party of four adults and three kids felt well-catered to. We look forward to welcoming you back again soon for another memorable stay. Warm Regards, Harikrishnan r Nair, GM Coconut Lagoon

Coconut Lagoon Kumarakom - A CGH Earth Experience has replied on Thu Sep 18 17:27:09 IST 2025

Namaskaram Sobin C B, Thank you for taking the time to share your wonderful experience at our hotel. I'm thrilled to hear that you enjoyed the unique boat ride to our resort and appreciated our commitment to using earth-friendly materials. It's great to know that you found the pool villa spacious and charming in its traditional Kerala style. I'm delighted that our dinner offerings, especially the traditional dishes, met your expectations and that breakfast was equally satisfying. Our team takes pride in being friendly and helpful, and I'm glad you felt well taken care of. It's wonderful to hear that you enjoyed the various activities available at the resort. Your positive feedback is much appreciated. We look forward to welcoming you back again soon for another memorable stay. Warm Regards, Harikrishnan R Nair, GM Coconut Lagoon

Coconut Lagoon Kumarakom - A CGH Earth Experience has replied on Thu Sep 18 17:27:30 IST 2025

Namaskaram Alphonsa Sabu, Thank you for taking the time to share your wonderful experience at our hotel. I am delighted to hear that your stay at Coconut Lagoon Resort was an absolutely wonderful experience. It brings us joy to know you enjoyed the tranquil ambiance and felt a true connection with nature. Our dedicated team takes pride in providing exceptional hospitality, and I am thrilled that their warmth and assistance made your stay memorable and made you feel completely at home. We look forward to welcoming you back again soon for another memorable stay. Warm Regards, Harikrishnan R Nair, GM Coconut Lagoon

Coconut Lagoon Kumarakom - A CGH Earth Experience has replied on Mon Oct 06 13:41:51 IST 2025

Namaskaram Sreenath, Thank you so much for your kind words and for sharing your delightful experience at Coconut Lagoon. We are thrilled to hear that you and your family had a memorable holiday with us. It brings us immense joy to know that you created lasting memories during your stay. Our team strives to provide exceptional experiences to all our guests, and your wonderful feedback serves as a great motivation. We are grateful for the opportunity to be a part of your cherished memories and are pleased that you had such a wonderful time. We eagerly await your return and look forward to welcoming you back for another enjoyable and relaxing stay with us! Warm Regards, Harikrishnan R Nair, GM Coconut Lagoon

Coconut Lagoon Kumarakom - A CGH Earth Experience has replied on Thu Sep 18 17:28:22 IST 2025

Namaskaram Rohit, Thank you for your kind words and I am thrilled to hear that you and your wife had such a memorable experience celebrating her birthday with us. Creating lasting memories for our guests is what we strive for, and I am delighted our team could be a part of your special occasion. Your 5-star rating is deeply appreciated and motivates us to continue delivering exceptional experiences. We look forward to welcoming you both back for another unforgettable stay at Coconut Lagoon. Please do not hesitate to reach out to us for any assistance in planning your next visit. Warm Regards, Harikrishnan R Nair, GM Coconut Lagoon

Coconut Lagoon Kumarakom - A CGH Earth Experience has replied on Mon Jul 21 11:23:55 IST 2025

Namaskaram Vikrant Gala, Thank you for sharing your wonderful experience at Coconut Lagoon. We are delighted to hear that you enjoyed our pool villas and the exceptional Kerala cuisine. Your kind words about our property and offerings bring immense joy to our team, who strive to create memorable experiences for our guests. We are thrilled that your stay was nothing short of excellent and appreciate the 5-star rating. It's guests like you who inspire us to maintain high standards of service and hospitality. We eagerly await your next visit and look forward to welcoming you back for another memorable stay filled with more delightful experiences. Warm Regards, Harikrishnan R Nair, GM Coconut Lagoon

Coconut Lagoon Kumarakom - A CGH Earth Experience has replied on Mon Jul 21 11:22:53 IST 2025

Namaskaram Sharon Pauly, Thank you for your kind words and for giving us a 5-star rating. We are delighted to hear that you enjoyed the warm welcome and the friendliness of our staff. It's wonderful that you found our range of activities engaging, and we are pleased that you appreciated the complimentary Indian indoor activities. We understand your concern about the cost of food and will definitely take your feedback into account. It's our aim to provide a balanced and satisfying experience for all our guests. Your feedback is invaluable to us as it helps us improve and enhance the experience for our guests. We hope to welcome you back to Coconut Lagoon soon for another delightful stay, where we'll strive to exceed your expectations. Warm Regards, Harikrishnan, GM Coconut Lagoon

Coconut Lagoon Kumarakom - A CGH Earth Experience has replied on Tue Jun 17 17:26:00 IST 2025

Namaskaram Chintan Shah, Thank you for sharing your detailed feedback about your stay at Coconut Lagoon. I'm delighted to hear that you enjoyed the breathtaking location, the authentic Kerala cuisine, and the activities like our sunset boat cruise. I apologize that the continental cuisine did not meet your expectations. We value your input and will work to improve and enhance our guests' experience. Our team is committed to providing the warm and genuine hospitality that CGH Earth is known for, and your feedback helps us get there. While we're glad you found many aspects enjoyable, we aim to elevate your experience further and match the magic of visits like those at Marari and Wayanad Wild. Thank you for your constructive comments; they are invaluable as we strive to deliver memorable stays. We look forward to welcoming you back soon and exceeding your expectations. Warm Regards, Harikrishnan R Nair, GM Coconut Lagoon

Coconut Lagoon Kumarakom - A CGH Earth Experience has replied on Mon Jul 07 10:33:04 IST 2025

Namaskaram Allen Alex, Thank you for sharing your feedback with us. I sincerely apologize for the aspects of your stay that did not meet your expectations. Your comments about the taste and variety of our food offerings, as well as the meal timings, are invaluable to us, and we are actively working on enhancing these areas to better meet our guests’ needs. I am also sorry to hear about the discomfort of the room, especially the creaky wooden flooring. We understand how important it is for families to have a peaceful environment, and we're committed to making necessary improvements to ensure a more comfortable experience for our guests. Your feedback helps us immensely in our continuous journey towards delivering exceptional service. We hope to have the opportunity to welcome you back and provide a more enjoyable stay that exceeds your expectations. Warm Regards, Harikrishnan R Nair, GM Coconut Lagoon