Cloud 9 Holidays Lake Resort

Cloud9 Resort is a serene property located by the Vembanad Lake in Kochi. The property offers a peaceful ambiance and beautiful views of the backwaters. Location is a highlight of this property. The premises are well-maintained, but some guests have complained about Cleanliness. The food served at the property is good, and guests can cook their own food as well. Food & Dining is a highlight of this property. The amenities include an indoor pool, outdoor pool, and a treehouse. However, some guests have mentioned that the indoor pool is small and not well-maintained. Amenities are a mixed bag at this property. The staff is friendly and helpful. Staff is a highlight of this property. Overall, Cloud9 Resort is a good option for a small gathering or a weekend getaway.

• Location

  The property is located in a beautiful and serene location with a great view of the backwaters. It is situated away from the hustle and bustle of the city, providing a peaceful and calm environment. The location is perfect for a weekend getaway with friends and family. It is also suitable for private parties and small gatherings. However, some guests found it difficult to locate the property as there were no signboards.

• Cleanliness

  Some guests found the property to be poorly maintained and not up to the mark in terms of cleanliness. They reported issues such as bad smell, mosquitoes, and unclean surroundings. However, other guests found the property to be well-maintained and clean.

• Food & Dining

  The food served at the property was reported to be good and tasty by some guests. However, others found the quality of food to be below par. Some guests also reported that there were no nearby restaurants or food options available, and they had to rely on the property's kitchen for meals.

• Amenities

  The property has a few amenities such as a small indoor pool, outdoor grill, and children's playing facilities. However, some guests found the amenities to be lacking and not up to the mark. The indoor pool was reported to be small and not well-maintained. Some guests also reported issues with the bathroom and room amenities.

• Staff

  The staff at the property was reported to be friendly and cordial by most guests. However, some guests reported issues with the staff's professionalism and behavior. They reported that the staff was not helpful and did not assist with their queries. Some guests also reported issues with the check-in experience.