COASTAL GRAND LA FLORA BEACH RESORT

COASTAL GRAND LA FLORA BEACH RESORT

Dear Jedhesh, Thank you so much for your wonderful 5-star review! We’re delighted to hear that you and your family enjoyed your stay and loved our resort’s prime location near the beach. Your appreciation truly motivates our team to continue providing relaxing and memorable experiences for all our guests. We look forward to welcoming you again soon for another perfect family getaway! Warm regards, Chitra S Revenue Manager BOOKMYROOM On behalf of Coastal Grand La Flora Beach Resorts

COASTAL GRAND LA FLORA BEACH RESORT has replied on Mon Jul 14 15:27:43 IST 2025

Dear Guest, Thank you for your kind words and the positive 4-star rating! We’re delighted to hear that you had a great experience at Coastal Grand La Flora Beach Resorts. It’s wonderful to know that you appreciated the clean and well-maintained rooms, as well as the courteous service from our staff. Your satisfaction means a lot to us. We hope to have the pleasure of welcoming you back for an even more memorable stay soon! Warm regards, Chitra S Revenue Manager Coastal Grand La Flora Beach Resorts

COASTAL GRAND LA FLORA BEACH RESORT has replied on Wed Apr 02 16:14:42 IST 2025

Dear Rajasekar Rethinavel, Thank you for your review and for rating us 4 stars! We’re glad you found our resort a good choice for a family stay and appreciated the calm atmosphere and proximity to the beach. It’s wonderful to hear that you enjoyed our compact swimming pool as well. We always strive to enhance our guests' experiences, so if there’s anything we can improve to make your next stay even better, we’d love to hear your feedback. We look forward to welcoming you again soon! Best regards, Coastal Grand La Flora Beach Resort Team

COASTAL GRAND LA FLORA BEACH RESORT has replied on Wed Apr 02 16:18:35 IST 2025

Dear Priyanka Saini, We sincerely regret that your stay did not meet expectations, and we truly appreciate your feedback. Guest satisfaction is our top priority, and we apologize for any maintenance issues you experienced. We are also sorry that breakfast did not meet your standards, and we take your comments seriously to improve our service. We’re grateful for your kind words about Mr. Mani, and we will ensure that the rest of our team upholds the same level of hospitality. Your concerns have been noted, and we will work on the necessary improvements to provide a better experience in the future. We hope you’ll give us another opportunity to serve you better. Best regards, Chitra S Revenue Manager, Bookmyroom Coastal Grand La Flora Beach Resort Team

COASTAL GRAND LA FLORA BEACH RESORT has replied on Wed Jan 29 16:00:54 IST 2025

"Thank you for your feedback. We apologize for the inconvenience and will look into these issues immediately. Your comfort is our priority, and we appreciate your patience"

COASTAL GRAND LA FLORA BEACH RESORT has replied on Wed Feb 05 16:47:57 IST 2025

"Thank you for sharing your insights and lovely photos! We're delighted you had an excellent stay and appreciated our location, service, and amenities. We look forward to welcoming you again" Best regards, Leena R On behalf of Coastal Grand Hotels and Resorts

COASTAL GRAND LA FLORA BEACH RESORT

Dear Joefren Antony, Thank you so much for your glowing review and for taking the time to share your wonderful experience with us! We are truly delighted to know that every aspect of your stay at Coastal Grand La Flora Beach Resorts exceeded your expectations — from the smooth check-in to the attentive service, and the stunning beachside location. Your kind words about our staff’s hospitality and the ambiance of the resort mean a lot to our entire team. It brings us great joy to know that we could make your Pondicherry trip a memorable one. We look forward to welcoming you back soon for another relaxing and rejuvenating stay. Warm regards, Chitra S Revenue Manager Coastal Grand La Flora Beach Resorts

COASTAL GRAND LA FLORA BEACH RESORT has replied on Wed Dec 04 17:24:30 IST 2024

Dear Prasanna J, Thank you so much for your wonderful feedback! We are thrilled to hear that your stay at Coastal Grand La Flora Beach Resort was enchanting and that you appreciated our elegant decor, seamless check-in process, and warm hospitality. It's delightful to know that the plush and spotless room, along with the stunning sunrise beach views, added to your luxurious and serene experience. Your kind words motivate us to continue providing memorable stays for all our guests. We can’t wait to welcome you back for another enchanting retreat. See you soon! Warm regards, Chitra S, Associate General Manager of Bookmyroom, On behalf of Coastal Grand La Flora Beach Resort

COASTAL GRAND LA FLORA BEACH RESORT has replied on Sat Oct 19 19:14:13 IST 2024

Dear Mr Abbas Thank you so much for your glowing review! We're thrilled to hear that you had such a memorable experience at Coastal Grand La Flora Beach Resorts. Our team works hard to ensure every guest feels taken care of, so it’s wonderful to know we succeeded in making your Pondicherry trip unforgettable. We truly appreciate your kind words about our attention to detail and the seamless check-in process. It was a pleasure to have you with us, and we look forward to welcoming you back in the future! Warm regards, Chitra Coastal Grand La Flora Beach Resorts

COASTAL GRAND LA FLORA BEACH RESORT has replied on Wed Sep 25 19:31:09 IST 2024

Dear Suresh Kumar Thank you for your feedback. We're sorry to hear about the issues you faced during your stay, particularly with the room, power cuts, and breakfast. We take your concerns seriously and are addressing them with our team. We’re also improving our communication and pest control measures to avoid such problems in the future. We appreciate your input and hope to provide you with a better experience next time. Sincerely, Chitra S. Revenue Manager

COASTAL GRAND LA FLORA BEACH RESORT has replied on Wed Aug 14 13:42:43 IST 2024

Dear Bala S, Thank you for taking the time to share your feedback. We sincerely apologize for the issues you encountered during your stay, particularly with the cleanliness of the room, the AC, and the water facilities. This is certainly not the experience we strive to provide for our guests. Please know that we take your comments very seriously, and we have already addressed these concerns with our housekeeping and maintenance teams to ensure such incidents do not recur. Your comfort is our priority, and we regret that we fell short during your visit. We would appreciate the opportunity to make things right. Please feel free to reach out to us directly if your travels bring you back to the area, and we will ensure you have a much more pleasant experience. Thank you for bringing this to our attention. Warm regards, Chitra S. Revenue Management

COASTAL GRAND LA FLORA BEACH RESORT has replied on Sat Feb 24 10:55:56 IST 2024

Dear Guest, Thank you for reviewing us on your busy schedule, A/C was having little difficulties that specific day, but it was repaired immediately, yes we can't have a beach view from here, but it's conveniently accessible, and we apologise for any inconveniences.

COASTAL GRAND LA FLORA BEACH RESORT has replied on Fri Oct 27 14:27:10 IST 2023

We are deeply sorry for the difficulty caused to you, and we eagerly await your return in order to provide you with excellent service.

COASTAL GRAND LA FLORA BEACH RESORT has replied on Tue Jun 20 13:34:08 IST 2023

Dear Alex , We are very sorry for the difficulty caused to you; we look forward to welcoming you back and providing you with excellent service. We also thank you for bringing this issue to our attention; We are thoroughly investigating it and working to resolve it as soon as possible.

COASTAL GRAND LA FLORA BEACH RESORT has replied on Tue Jun 20 13:29:50 IST 2023

Dear Venkateshwaran, We are very sorry for the difficulty caused to you; we look forward to welcoming you back and providing you with excellent service. We also thank you for bringing this issue to our attention. We are thoroughly investigating it and working to resolve it as soon as possible.We are very sorry for the difficulty caused to you; we look forward to welcoming you back and providing you with excellent service. We also thank you for bringing this issue to our attention; We are thoroughly investigating it and working to resolve it as soon as possible.

COASTAL GRAND LA FLORA BEACH RESORT has replied on Wed Apr 12 19:11:32 IST 2023

Dear jayeeta, thank you for bring this to our notice, we seiously look into the things which you have mentioned, this will not occur again

COASTAL GRAND LA FLORA BEACH RESORT has replied on Sat Mar 04 11:32:09 IST 2023

Dear guest, ours is a very new property, with very little amneties we prepared the food and gave to full fill your stomach, unfortunately there might small inconveinieces we are sorry for it, thank you !

COASTAL GRAND LA FLORA BEACH RESORT has replied on Mon Feb 27 09:54:40 IST 2023

Dear sir, we are very sorry for the inconvenience happened to you, waiting to host you again with good hospitality