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Collection O De'pearl Hotel

0123401234
Collection O De'pearl Hotel
hotel image
hotel image

About Property

Traveling anytime soon? Looking for a value for money accommodation? This charming property has everything required to make your ...Read more

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2.5
Average(51 RATINGS)
Udhna Zone

Udhna Zone

Change Dates and Guest(s)

Check-in: 12 PM | Check-out: 11 AM

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Rooms, Guests

Collection O De'pearl Hotel Location

location iconLocation rated 3.8 by guests

Property Rules at Collection O De'pearl Hotel

Check-in: 12 PM Check-out: 11 AM
  • Primary Guest should be atleast 18 years of age.
  • Passport, Aadhaar, Driving License and Govt. ID are accepted as ID proof(s)
  • Pets are not allowed
  • Outside food is not allowed
  • Must Read Rules
  • Guest Profile
  • ID Proof Related

Collection O De'pearl Hotel Photos by Guests

  • +2 Guest Photos

User Rating & Reviews

  • everyone
  • group
  • couple
  • solo
  • business
  • family
2.5
Average

51 Ratings, 23 Reviews

excellent
18%
very good
10%
average
14%
poor
24%
bad
35%

Last 10 Customer Ratings (Latest First)

  • 1
  • 5
  • 2
  • 1
  • 3
  • 2
  • 1
  • 5
  • 2
  • 2

Rating Categories

  • Location3.8
  • Cleanliness2.9
  • Value For Money2.9
  • Facilities1.8
icon
We are using generative AI to show you summarised user review

Review Summary

Powered by Myra.AI

Guests appreciate the nice room and cleaning, along with commendable service and good staff behavior. The property is well-located and some guests had a comfortable stay with decent safety measures. However, multiple reviews highlight serious cleanliness issues, rude staff, broken amenities, and malfunctioning air conditioning. Several guests noted extra charges, leading to frustration and dissatisfaction with the overall experience.

Sort by:

Latest first
5.0

Excellent Stay

kailash n.family

very nice room and cleaning. very good service and good behaviour of staff. nice location of hotel. all services very good.

Travel Month: Nov 2024

Room: Classic

1.0

Terrible Stay

pratham a.

Worst hotel i have ever stayed with my family. Very rude behaviour from the staff and on the first day of my stay there was no bulb in my washroom i had to request and waste so much of my time to get the bulb installed in the washroom. Very unhygienic & dirty rooms. The curtains were teared. So overall very bad service

Travel Month: Nov 2024 (5-Night Stay)

Room: Classic

1.0

Terrible Stay

vinod b.loyalty-icon

ac room not available

Travel Month: Jul 2024

Room: Classic

1.0

Support and quality

sushant g.business

No support from operator even ac is not working properly washroom is dirty towels not available no hot water

Travel Month: Jun 2024

Room: Classic

3.0

Average Stay

aneesh k.

Ac not working

Travel Month: May 2024

Room: Classic

3.0

Average Stay

vasim s.

Hotel was good but it was oyo hotel so there most were couples. When i got room key was very hard to put in or take out but next day they changed my room when i requested. On second room there was no mirror in that room, it was broken. Ac was very slow to cooldown. Otherwise all okay room service etc…

Travel Month: Mar 2024 (3-Night Stay)

Room: Classic

4.0

Good Stay

umesh.family

Very nice &your service is better than others thank you once again

Travel Month: Mar 2023

Room: Classic

2.0

dirty room

vicky k.business

& hotel change

Travel Month: Sep 2022 (3-Night Stay)

Room: Classic

  • user photos
  • user photos
  • user photos

Collection O De'pearl Hotel has replied on Thu Nov 03 14:38:12 IST 2022

Hi, Vicky! We are sorry for the trouble that has caused. We would like to thank you for sharing such valuable reviews. Definitely we can work on it to make sure that your next stay turns out to be awesome. Regards, Tim

5.0

🙂good good

aman k.loyalty-iconbusiness

😊 good very nice hotel

Travel Month: Sep 2022

Room: Classic

Collection O De'pearl Hotel has replied on Mon Sep 26 06:43:02 IST 2022

Thanks for sharing your valuable feedback aman kanojiya! hoping to make your next stay more fascinating to your further visits. Have a wonderful day! regards, pravin

1.0

3rd classs

harsh.business

Rooms are very dirty no water in bathroom no soap not at all hygienic wort room ever i have visited

Travel Month: Sep 2022

Room: Classic

  • user photos
  • user photos
  • user photos

Collection O De'pearl Hotel has replied on Thu Nov 03 14:38:12 IST 2022

Hi, harsh! we are sorry for the trouble that has caused. We would like to thank you for sharing such valuable reviews. Definitely we can work on it to make sure that your next stay turns out to be awesome. Regards, time

1.0

They asked 360 extra mmt is a fraud

amit d.

Mmt is big fraud and i have pay extra while checking in mmt doesn't even have a option to report that

Travel Month: Aug 2022

Room: Classic

2.0

Fraud hotel asking extra charge of 540

mufaddal l.

Fraud staff demanding extra money 540 apart from booking price

Travel Month: Aug 2022

Room: Classic

1.0

Very poor hygiene.

santosh b.solo

Worst experience. There was no cleniless at all. No bathing soap. There was electric current in all tap if gizer switch on in any room. Previous day bed sheet given. Worst experience was when i reached there i was told that there is no room even though i had paid full amount and booked the flat. Next day i have to go for exam. You can understand the mental status of mine. I really upset with the overall experience during stay

Travel Month: Jun 2022

Room: Classic

3.0

Need to improve

paresh r.

Bedsheet, pillow covers and blankets are not washed not fresh. No towel hot water in bathroom. Room smells musty.

Travel Month: Jun 2022

Room: Classic

1.0

D grade property

amar.loyalty-iconcouple

Very poor service, will not suggest any1 this place,

Travel Month: Jun 2022

Room: Classic

  • user photos
  • user photos
2.0

Poor Stay

nirav c.

Asked extra amount at hotel. They have not accepted the low budget amount as per theirs words, then how they accppet the booking. 200 rs i have paid an extra

Travel Month: May 2022

Room: Classic (2X)

5.0

Nice 😍

irfan a.loyalty-iconfamily

Good and cool bhever vary nice service 😍😘

Travel Month: Feb 2022

Room: Classic (2X)

Collection O De'pearl Hotel has replied on Fri Mar 04 08:05:20 IST 2022

Thank you for your sweet words, irfan alfa khan! we hope to give you a consistent service every time. Regards, vishal

1.0

Terrible experience

harsha s.family

I would m ever suggest going to it again, the receptionist wasnt wearing any mask. I paid 1000 for a single room, and the room was in such a bad condition, pathetic. We had to get out of there right that instant and spent the test of the day in a mall before leaving the city. Terrible experience plus money wasted, never going to trust again

Travel Month: Jan 2022

Room: Classic (2X)

Collection O De'pearl Hotel has replied on Fri Feb 04 02:00:20 IST 2022

Sorry for the trouble that has caused, harsha singh! we would like to thank you for sharing such valuable reviews. Definitely we can work on it to make sure that your next stay turns out to be awesome. Regards, james!

2.0

Guests not allowed

ibrahim r.group

Property didn't allow visitors/guests and also jo staff was available when needed

Travel Month: Nov 2021

Room: Classic (2X)

1.0

Choked bathrooms, dirty linens, awful

saurabh s.loyalty-iconfamily

All the bathrooms were choked. Linens were dirty with stains from the previous stay. Simply awful.

Travel Month: Nov 2021

Room: Classic (2X)

Collection O De'pearl Hotel Other Details

Questions & Answers - When Booking Collection O De'pearl Hotel

Q: Any options for booking on partner website?

A:

You can explore Collection O De'pearl Hotel on our partner website www.goibibo.com

Q: What are the Check-In and Check-Out times of Collection O De'pearl Hotel, Surat?

A: Check-In Time: 12 PM
Check-Out Time: 11 AM. Early check-ins and late check-outs are subject to availability

Q: How far is Collection O De'pearl Hotel from the city center ?

A: From City Center its 2.0 kms away.

Q: How many types of rooms are available at Collection O De'pearl Hotel in Surat?

A: At Collection O De'pearl Hotel, we offer 1 room types tailored to meet the needs of every traveler. Check detailed room features, images, and the latest availability. Each room is designed to make your stay unforgettable.

Q: What are the customer ratings for Collection O De'pearl Hotel?

A: The overall rating for Collection O De'pearl Hotel stands at 2.4 out of 5, as reviewed by 49 guests on MakeMyTrip. You can explore in-depth guest reviews and browse through photos shared by visitors directly on the MakeMyTrip platform.

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Planning to Book Collection O De'pearl Hotel ? Get inspired by Popular Reviews

Excellent Stay

kailash Nagrale

5

very nice room and cleaning. very good service and good behaviour of staff. nice location of Collection O De'pearl Hotel. all services very good.

Good Stay

Umesh Dhore

4

Very nice &your service is better than others thank you once again

Nice 😍

Irfan Alfi khan

5

Good and cool bhever vary nice service 😍😘

🙂good good

Aman Kanojiya

5

😊 good very nice Collection O De'pearl Hotel

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